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Planet Money

Summer School 7: Negotiating and the empathetic nibble

Aug 23, 2023
Learn negotiation tactics and strategies for getting the best deal without being a jerk. Explore real-life examples, including a hostage negotiator buying a car and a passenger successfully negotiating with an airline. Discover the power of starting with a low offer and the art of asking for more. Understand the importance of empathy and alternatives in negotiations. Dive into the fascinating negotiation between Marvel and Sony regarding the rights to Spider-Man movies.
33:44

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Quick takeaways

  • Negotiations require thorough research, understanding alternatives, and strategic use of empathy and assertiveness.
  • Think beyond monetary terms and identify additional items that hold value for both parties in negotiations.

Deep dives

Negotiations: The Art of Give and Take

Negotiations are an integral part of life, whether it's selling a company, boosting your salary, or even deciding who does the dishes. The key to successful negotiations lies in preparation and mindset. Good negotiators know the importance of being well-prepared and understanding that negotiations can be a win-win situation. By focusing on interests rather than positions, negotiators can find creative solutions that benefit both parties. Successful negotiations also involve leveraging alternative options, or BATNAs, to create leverage and maintain a sense of power. Additionally, effective negotiators recognize the value of growing the pie by exploring additional issues and finding areas of shared interest. Overall, negotiations require a combination of research, empathy, assertiveness, and a focus on mutual gains.

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