
Analyzing the CEO–CMO relationship and its effect on growth
The McKinsey Podcast
Exploring Disconnect and Evolution in CMO Roles and Responsibilities
CEOs and CMOs often have diverging visions on the role of marketing in a company, with 90% of CEOs believing they understand marketing's role compared to only 50% of CMOs. The C-level marketing role is evolving with new titles like Chief Growth Officer and Chief Digital Officer emerging, leading to a fragmentation of traditional marketing responsibilities across multiple roles within organizations. The traditional four Ps of marketing - product, price, place, and promotion - have been separated into different parts of the organization, necessitating an aggregator to ensure synergy among the four Ps. Surprisingly, less than 40% of Fortune 500 companies have a CMO or customer officer at the C-suite level, indicating a gap in recognizing the importance of marketing leadership.