Off Script: Into the future with AI-first Customer Service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Technological Progress is Unidirectional and Catalyzes Societal Shifts
Technological advancements like the iPhone and AI usher in before-after moments, altering perceptions and possibilities. Once individuals experience these advancements, they rarely regress to older technologies. The evolution of technology follows a pattern of initial skepticism, mass adoption, innovation, and eventually a new technological wave. This cycle, seen from the industrial revolution to the internet and mobile phones, consistently reshapes society.
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