AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
1min snip
Business Lessons From Michelin Star Restaurants & Work Schedules While Traveling
The Espresso Hour
Capturing Positive Feedback: The Importance of Timing and Frictionless Processes
The key insight is to capture feedback immediately after a peak experience to leverage the positivity and enthusiasm of the customer. Additionally, reducing friction in the feedback process by simplifying the steps, eliminating unnecessary questions, and making it easy for customers to leave reviews can significantly increase the likelihood of receiving feedback.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode