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Jerks at Work | Amy Gallo

10% Happier with Dan Harris

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Understand Conflict, Enhance Connections

Quality interactions at work are essential for professional success and personal mental health. Dealing with difficult individuals requires a tailored approach, as a one-size-fits-all strategy is ineffective. Avoidance of conflict is typically not a viable solution. Research highlights the significance of work friendships in mitigating interpersonal challenges. There exists a tendency to dehumanize those in power, complicating communication. Passive-aggressive colleagues are among the hardest to navigate. It’s crucial to reflect on our own role in workplace conflict, suggesting that we might contribute to tensions. Understanding the various types of difficult coworkers, such as the pessimist, victim, know-it-all, and insecure boss, provides valuable insights for better managing relationships in the workplace.

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