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Unlocking Financial Success in Business with Ellen Rohr

The Home Service Expert Podcast

00:00

Stop Talking After the 'Yes'

  • Ellen Rohr shares an experience of kids knocking on her door to wash windows.
  • The neighbor's positive experience (Barb signed up) almost instantly convinced Ellen to agree.
  • Ellen then advised the kid that once the customer says yes, stop talking to avoid potentially undoing the sale.
  • Ellen relates this to sales techniques and how John is so good because he reads when the customer has already said yes.
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