Caring Deeply and Challenging Directly in Hard Conversations

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To practice radical candor, it's important to care deeply and challenge directly. The feedback should come from a place of wanting to make the person better, not to punish or dominate. Hard feedback can be received well when people trust that it is coming from someone who genuinely cares about their development. Just like trying on jeans, you want the friend who tells you honestly which ones look good on you. Executives also desire tough feedback, even though it may sting. It's crucial to create a strong relationship where people feel comfortable being their true selves and giving honest responses. Despite any defensiveness or pushback, trust is maintained, and the conversation moves forward in a respectful manner.

On the second of two special episodes, acclaimed executive performance coach and doctor of psychology Dr. Julie Gurner goes in-depth on a variety of strategies and actionable advice that will help you perform up to your potential. During this portion of her interview, Dr. Gurner discusses the standards we set for ourselves and others, cognitive ruts, curating friends and relationships, fighting up front, what success means, and much more. Dr. Gurner has spent the past 14 years working with top percentile executives, talent, and teams operating in fast-paced, competitive environments. She specializes in improving personal productivity, focus, and decision-making strategies, as well as developing high performance cultures, teams, and executives emphasizing ownership and leadership. Check out Part 1 of this interview in the same feed where you’re listening to this episode, or on the Farnam Street Blog.

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