Lenny's Podcast: Product | Growth | Career cover image

Brian Chesky’s new playbook

Lenny's Podcast: Product | Growth | Career

INSIGHT

How Bureaucracy Develops

💬 "And one day you wake up and a variety of phenomenon might have happened. And if people are watching this from a large company, here might be some of the characteristics."

  • Different groups using different tech stacks, leading to development delays.
  • Increased dependencies between teams, causing bottlenecks and resource contention.
  • Teams building their own internal services to bypass dependencies, leading to divisions.
  • Divisions advocating for themselves, leading to politics and resource allocation based on relationships, not merit.
  • Subdivisions creating bureaucracy, lack of accountability, and complacency.

Key takeaway: This cycle can lead to a company losing its agility and customer focus, with disparate teams working in silos and producing work that doesn't resonate with users.

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