

Brian Chesky’s new playbook
2313 snips Nov 12, 2023
Brian Chesky, Co-founder and CEO of Airbnb, shares insights from his journey in transforming the hospitality industry. He discusses Airbnb’s shift in product management, tackling the pitfalls of bureaucracy while fostering team collaboration. Chesky unveils innovative strategies that focus on product excellence over traditional marketing and highlights new features aimed at enhancing user experience. He emphasizes the importance of setting ambitious goals for his team and the continuous pursuit of personal growth, proving there's always more to achieve.
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Integrated Product Approach
- Airbnb combined product management with product marketing, off-boarded program management, and flattened team structure.
- This change reflects a belief that product development and market understanding are inseparable.
Organizational Health
- Silos, dependencies, and politics slow down companies and create bureaucracy.
- Close collaboration between engineering and marketing is crucial for organizational health.
Founder Involvement
- Founders, especially product-focused ones, should retain significant involvement in product decisions.
- Delegating core competencies can lead to a decline in product vision and execution.