AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
1min snip
Wiring The Winning Organization pt. 2 | Gene Kim
Dev Interrupted
Example of Coordination Costs in Large Organizations
In large organizations, even simple tasks can become extremely challenging due to high coordination costs. An example of this is seen in a fictitious telco's attempt to implement a simple opt-in service, which would require crossing 40 different teams across four customer channels, CEO support, daily war room meetings, and a nine-month timeline, with a 20% chance of success. The estimated cost is 20 million dollars, reflecting the significant effort and resources needed due to organizational complexities. This highlights how organizational wiring can make seemingly simple tasks require heroic efforts, vividly demonstrating the impact of high coordination costs.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode