The problem-solving process can be applied by anyone in any situation to achieve better results. It's outcome driven and can be used outside of work as well. The speaker has helped a few friends applying the process in personal situations.
Today we are back with part two of my conversation with Tony Ulwick. By the end of today's episode, you will better be able to identify the real job to be done with the people you interact with. That will increase your influence tenfold, while significantly reducing the times that you put effort into creating a new product, or a new service for somebody else that ultimately isn't even valued.