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938: William Ury on How to Thrive in Conflict

How to Be Awesome at Your Job

NOTE

The Art of Building the Other Side

The key to building the other side is to focus on understanding and solving their problems, which in turn will open the opportunity for them to help solve yours. This strategy involves creating a golden bridge over the gap of dissatisfaction, by making their transition towards your goal as seamless as possible. The approach should be about attracting them towards the desired direction rather than forcing or pushing them.

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