The Importance of Framing Feedback

Feedback is an intricate process that involves both the giver and the receiver, often leading to a superficial exchange where the intent behind 'nice' feedback may be recognized as insincere. This cyclical dynamic can hinder genuine communication. To facilitate meaningful feedback, it is crucial to frame it thoughtfully. Instead of choosing between being nice or honest, feedback should be categorized along different dimensions, such as general versus specific feedback. This approach encourages a more productive dialogue, breaks down barriers, and fosters a deeper understanding of the feedback being shared.