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Why Are There So Many Bad Bosses? (Update)
Freakonomics Radio
The Impact of Manager Ratings on Employee Retention
In high-tech knowledge-based companies, retaining skilled workers is crucial due to intense competition and the time-consuming process of replacing valuable employees. Extensive data analysis found that manager ratings do not significantly affect employee performance, income, promotions, or patent applications. However, when employees moved from a poorly rated manager to a highly rated one, attrition decreased significantly by about 60%. This highlights that good managers play a crucial role in retaining top employees, showcasing that their influence is most prominent in employee retention and productivity. Conversely, poor managers may drive away the best employees.
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