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Former American Airlines Chief Commercial Officer Vasu Raja on Aviation's Current Inflection Point
Airline Weekly Lounge Podcast
Innovation in Travel Requires Time and Collaboration
The evolution of deterministic AI systems has been slow, despite their potential to improve efficiency, as seen in American Airlines' revenue management system from the 1980s. Unlike tech industries that can innovate without the complexities of delivery, the travel and transportation sector faces unique challenges, limiting rapid disruption. The need for change exists, but the journey from current systems to transformative advancements hinges on collaboration and strategic development, as achieving significant improvement necessitates overcoming inherent industry inefficiencies.
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