Listen to Lead: The Power of Managerial Empathy

Research highlights that direct reports prioritize managers who listen, prioritize their well-being, and give them a voice over technical expertise. Organizations must actively use HR analytics to identify retention issues and understand employee needs. It's crucial to foster genuine human connections in management rather than imposing rigid processes. Engaging in meaningful conversations, asking thoughtful questions about employees' well-being and performance, helps build better relationships and support networks between managers and their teams.

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