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#669 - Scott Walker - A Hostage Negotiator’s Hacks To Master Communication

Modern Wisdom

ADVICE

Effective Communication Techniques

  • Maintain continuous engagement throughout the conversation.
  • Paraphrase and summarize to confirm understanding, especially during lengthy discussions.
  • Ask 'what' and 'how' questions to encourage the other person to elaborate and clarify their needs.
  • Help them define what success looks like for them.
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