#669 - Scott Walker - A Hostage Negotiator’s Hacks To Master Communication
Modern Wisdom
Effective Communication Techniques
- Maintain continuous engagement throughout the conversation.
- Paraphrase and summarize to confirm understanding, especially during lengthy discussions.
- Ask 'what' and 'how' questions to encourage the other person to elaborate and clarify their needs.
- Help them define what success looks like for them.
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