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#703: Sheila Heen — How to Master the Difficult Art of Receiving (and Giving) Feedback

The Tim Ferriss Show

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Scanning for what's wrong and asking curiosity-forward questions in feedback

When receiving feedback, it is important to focus on understanding it before deciding whether to agree or disagree with it./nThere are two directions to ask questions in when seeking clarification about feedback: the past and the future./nCuriosity about the motivations and observations behind feedback can be explored by asking questions about where it is coming from and the impact it had./nForward-looking questions can help determine the suggested actions or changes that feedback implies./nWhen feeling defensive, asking questions about the future implications of the feedback may be easier.

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