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Communication is measured at the listener's ear, not the speaker's mouth
The key insight here is that effective communication should be measured based on the listener's understanding, not the speaker's expression. This aligns with the principle of seeking to understand others before seeking to be understood, as our individual interpretations shape our perceptions of the world. Building trust and relationships requires us to understand that what may be a deposit to us could be a withdrawal to others, highlighting the importance of empathetic communication and considering the perspective of the listener.