Setting expectations is crucial for implementing a culture of feedback. Criticism should be focused on the behavior, not the person, and should be given thoughtfully in private. Criticism, when given thoughtfully, can be constructive and valuable to the receiver.
Of all the books Craig read in 2023, two stood out as top recommendations. Will Guidara’s "Unreasonable Hospitality" is one, and in this episode, Will shares why any organization will grow when they’re unreasonable about serving others.
Watch video and download the leader guide: https://www.life.church/leadershippodcast/using-adversity-to-your-advantage-will-guidara/