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The intersection of company and product strategy
Intercom on Product: Building Software in an AI-first World
The Subtle Differences Between Problems That Customers and Users Care About
Workday is phenomenally successful./nThere are problems that customers and users of products have, and then there are problems that they care about./nAt the front end, one of the problems that customers and users of products care about is that the new front end is tasteless.
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