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#172 Dr. Julie Gurner (Part 2): Caring Deeply, Challenging Directly

The Knowledge Project with Shane Parrish

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Tips for Having Effective Hard Conversations

People who initially receive hard feedback can become more willing to engage and take action after reflecting on it./nWhen preparing for hard conversations, it helps to frame them as a collaborative problem-solving effort instead of a conflict./nBy pulling the other person to your side and forming a collaboration against the problem, defensiveness is reduced and openness is created for more effective conversations.

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