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The Espresso Hour cover image

Incentivizing Referrals, AMAs & Surveys to Improve, and Why Scaling Is Messy

The Espresso Hour

NOTE

Making Decisions in Business

The speed of iterating out of challenges is faster when entrepreneurs know where they are going. Implementing simple surveys like net promoter score can help in identifying opportunities for improvement. Entrepreneurs should focus on picking low-hanging fruit within reach rather than aiming for difficult-to-reach goals. The success in business is not just about having a good idea or resources, but also about the order in which decisions are made, which significantly impacts the outcomes.

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