Purchasing managers in the hospitality industry focus on ensuring a reliable supply of eggs that fall within their line items for perishables. When purchasing cage-free eggs, they seek a reliable supplier, reduced costs, and minimal reputation risk. They are cautious about potential contamination and its impact on their reputation. From a buyer's perspective, the focus is on a reliable supply chain with low cost and minimal risk, while producers seek reliable buyers to streamline delivery processes and require capacity building and skills to enhance their operations.

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