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Secrets to Service Champions’ $500M Success with Leland Smith

The Home Service Expert Podcast

NOTE

Train to Sell More

Utilizing financing positively impacts sales, as it encourages customers to sign up rather than retain cash. Continuous training is essential, even when faced with high lead volumes. Effective capacity planning must incorporate regular training sessions, ideally scheduled at times that do not disrupt operational workflows, such as early mornings. This consistent focus on training enables teams to improve service and sales performance simultaneously.

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