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80. Magic Words: Change What You Say to Inspire and Influence Others
Think Fast Talk Smart: Communication Techniques
Engage Through Simplicity and Identity
Using overly complex language can hinder engagement and attentiveness. Simplifying language, focusing on concrete ideas, and building curiosity are essential for compelling communication. Small adjustments in phrasing, like switching from 'should' to 'could', can foster creativity and broaden problem-solving perspectives. Additionally, encouraging people to identify with a role, such as asking them to be a 'helper' or 'voter', increases their likelihood of participation. These strategies emphasize the importance of aligning actions with identities to enhance impact and engagement.
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