4min snip

NN/g UX Podcast  cover image

30. Stakeholder Relationships (feat. Sarah Gibbons, Vice President at NN/g)

NN/g UX Podcast

NOTE

How to Build a Good Stakeholder Relationship

Building a good stakeholder relationship involves a combination of actions and indicators, such as stakeholders knowing you by name or showing trust and giving the benefit of the doubt. Trust is the foundation of a strong relationship, leading to positive conflict resolution, commitment, accountability, and ultimately, good results. Lack of trust can trigger fear of conflict, which can result in a lack of commitment and accountability, leading to negative outcomes. Trust is established through transparency, valuing perspectives, and open discussions, forming the basis for a successful stakeholder relationship.

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