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Bob Iger, Disney CEO: What's the Best Way to Give Product Feedback?
The insights from this snip are: 1) Feedback should focus on big visionary ideas that will make a significant difference, rather than minor details. 2) Providing feedback on petty things like the music being 'kind of off' is not productive and can be detrimental. 3) Giving specific product feedback without expertise or justification can lead to unnecessary changes and confusion within a company. 4) Steve Jobs believed that details matter and that small details can make a big difference in product design. 5) However, the ability to focus on details comes with expertise and experience, and it is not something that everyone has earned the right to do.