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Empower Through Accountability
Leaders must hold volunteers accountable to enhance their engagement and effectiveness. Higher capacity volunteers seek clarity and accountability, mirroring the dynamics within paid staff. When volunteers receive explicit expectations and are held to commitments, they perform better, enriching the organization and attracting top talent. The essence of leadership involves recognizing that every individual, paid or unpaid, makes a conscious choice regarding their effort, underscoring the significance of fostering a culture of accountability.