

CNLP 669 | Karin Hurt and David Dye on How to Handle Conflict At Work, Exactly What to Say When You're Facing Conflict, And Practical Strategies to Handle Difficult Bosses
36 snips Aug 13, 2024
Karin Hurt, an expert in leadership and conflict resolution, joins David Dye, a specialist in workplace dynamics, to tackle workplace conflicts head-on. They explore the impact of post-pandemic changes and discuss survey insights on rising tensions. With strategies for effective communication, they emphasize the importance of curiosity and clarity when navigating difficult conversations. A humorous analogy highlights how clear expectations in remote work can prevent misunderstandings. Their wisdom offers practical tools for handling challenging bosses and fostering collaboration.
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Conflict Is Common
- 70% of 5000+ surveyed people face the same or more conflict at work than before.
- Half of the remaining 30% left toxic workplaces to avoid conflict.
Address Conflict Promptly
- Address conflict sooner rather than later, as it rarely resolves itself.
- Delaying conflict can lead to more problems and lost productivity.
Causes of Conflict
- Top causes of conflict include overwhelm, burnout, understaffing, and poor leadership.
- Leaders face more complex environments and employee expectations than ever before.