AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
#061 How CEOs Build with AI - Sean Devine of XBE
Smart Friends
How to build a customer service bot
4min Snip
00:00
Key takeaways
Transcript
Episode notes
- Productized operations means taking all the work that is done by operation staff members to help train new customers, provide customer support, explain things, problem solve, and make quizzes and turning it into a bot.
- This is a big problem for scaling because it is difficult to train this expertise.
- Hey, Kayla is a feature that helps assemble related content and provides an answer to a question.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode