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Miscommunication leading to the curse of knowledge
IBM employed a Dutch psychologist to analyze workplace culture around the world in the 1960s and 70s/nGate Hofstetter developed the concept of power distance to understand differences in workplace culture/nPower distance refers to the extent to which employees are willing to express disagreement with their managers/nCountries with high power distance used to have more fatal plane crashes, according to Malcolm Gladwell's book Outliers