The CTO Show with Mehmet Gonullu

Mehmet Gonullu
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Nov 3, 2023 • 40min

#249 Unveiling the Future of Personalized Medicine with Real-World Data and AI: A Discussion with Nadia Lipunova

Does the traditional clinical trial process capture the full breadth of patient experiences? Put on your learning caps as we join forces with Nadia Lipunova, VP RWE at Holmusk. Nadia is an epidemiologist specializing in psychiatry, who takes us on a deep-dive into the transformative power of real-world data. With the advent of electronic health records, we now have access to evidence that paints a much more comprehensive picture of patients' experiences - crucial in this era of personalized medicine. The episode takes a thrilling turn as we venture into the intersection of artificial intelligence and psychiatry. Nadia, with her wealth of knowledge, peels back the layers on the complexities of data collection in psychiatry. The absence of biomarkers, the need for careful de-identification of data, and the crucial role of data engineering in this intricate process - no stone is left unturned. Find out how these steps, from data gathering to management and analysis, can result in better outcomes for patients. But it's not all smooth sailing. As we traverse the landscape of healthcare analytics, Nadia helps us understand challenges like data availability, accuracy, and differing governance frameworks. However, with challenges come opportunities. Discover how AI can streamline administrative tasks, aid decision-making, and even improve diagnostic accuracy. As we wrap up, Nadia underscores the importance of empathy and understanding among all stakeholders - clinicians, data scientists, and policymakers alike. So buckle up, for Nadia's insights into the future of data in healthcare is a journey you don't want to miss. More about Nadia: Experienced Real-World Evidence Specialist and Team Lead with a demonstrated history of working in the biotechnology industry. Skilled in Epidemiology, Real-World Data (registries, EHR, observational studies), data curation and standardizations, generating and applying Real-World Evidence to clinical problems in various stages of development, and stakeholder engagement. https://www.linkedin.com/in/nadia-lipunova-516220128 https://www.holmusk.com
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Nov 2, 2023 • 50min

#248 Revolutionizing the Call Center Industry with AI: A Conversation with Chris Barkhurst, CEO of BBCE

How do you revolutionize a traditional industry with AI? What if we told you that there's an AI product that can handle over 500,000 phone calls? You'll find the answers in our insightful conversation with Chris Barkhurst, CEO of BBCE and mastermind behind BarkyAI, the virtual call center agent that's disrupting the industry. Chris takes us on a fascinating journey, sharing how he leveraged AI to not only enhance business processes but also to create a solution for handling entry-level technical queries. Onto the intriguing world of counterfeit proof systems, Chris uncovers how AI plays a pivotal role in combating counterfeits. He emphasizes the importance of continual learning and an unwavering 'I want to learn' mentality. Sprinkling in some invaluable insights into his hiring philosophy and how it's more about passion and ambition than experience, he takes us through his process of building a successful business. As we delve deeper into the episode, Chris paints a fascinating picture of the future trends in AI and entrepreneurship. He warns against the rise of fake accounts created by bad actors using AI and shares his thoughts on how to counteract these threats. Chris also offers nuggets of wisdom for budding entrepreneurs - find your niche, be ready to face the challenges, and above all trust your instinct. He signs off with a sneak peek into his personal project, the Beaver and Otter Show, where he plans to explore hypothetical questions using AI characters. This conversation with Chris is a goldmine of information for anyone interested in the evolving world of AI. More about Chris: Chris Barkhurst stands as a paragon of innovation and leadership in the fields of Data and AI, boasting an illustrious career spanning over two decades. With a knack for technology and a visionary outlook, he has been a driving force in pushing the boundaries of artificial intelligence and data analytics, contributing significantly to the advancements in these domains. From a young age, Chris displayed an entrepreneurial spirit that set him apart. Demonstrating remarkable business acumen, he sold his first venture at the tender age of 19 while still navigating the halls of academia. This early success marked the beginning of a journey characterized by innovation, determination, and a passion for entrepreneurship. Central to Chris’s leadership philosophy is his “employee-first” approach to business. He firmly believes that the backbone of any successful enterprise is its workforce. By fostering a nurturing and supportive environment, Chris ensures that his team feels valued and motivated, which in turn, drives productivity and innovation. This compassionate approach to leadership has earned him respect and loyalty from his colleagues and peers alike. https://www.linkedin.com/in/chrisbarkhurst http://www.barkyai.com
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Nov 1, 2023 • 50min

#247 AI's Revolutionary Role in Farming and Philanthropy: A Talk with Mike De'Shazer

Unlock the potential of AI as we navigate its profound impact on sectors such as farming, food security and the future of work with the insightful Mike De'Shazer, the lead dev and executive director of Giving Desk. Prepare yourself to be amazed as Mike shares his riveting story of merging AI and farming, choosing Dubai as his startup’s base and how his unique product 'Flags' is revolutionizing document analysis. Discover how Giving Desk is redefining philanthropy by creating prosperity through AI, fostering a culture of mutual growth. As we traverse the realm of AI’s implications on the job market, Mike enlightens us on the immediate and long-term effects it can have. Reflect with us on the transformation of 'job' definition and ponder upon the influence of capitalist systems and big tech companies in the AI space. We also touch upon Meta AI and its promising future. If you're seeking a fresh perspective on AI's role in the world of work, this discussion with Mike will not disappoint. We conclude with profound deliberation on AI's power, diversity of thought, and the potential dangers it holds. Mike puts forth compelling examples of implementing AI solutions through platforms like Giving Desk to tackle unique challenges. He encourages breaking down biased "bubbles" and leveraging AI for innovative problem-solving approaches. We also speculate on the future of AI, its implications on human creativity, and employment. Get ready to embark on an enlightening journey into the world of AI with Mike De'Shazer, and grasp how AI, when harnessed correctly, can be a potent tool in addressing complex issues. More about Mike and his startup: Mike De'Shazer is the executive director at Giving Desk, an organization that uses AI to acquire and operate farms. Giving Desk is also the maker of GiveFlag, the premiere Enterprise AI tool for SMEs across sectors, from manufacturing to financial services. Mike holds an MBA in AI and has worked as a founder and software engineer for over 15 years. Mike is currently pursuing an LLM in international law by night, while working with dozens of Giving Desk team members around the world by day. Mike is passionate about building equitable technology frameworks and strong government policies for the future Sentient AI-Human partnerships to come. https://www.linkedin.com/in/mikedeshazer https://www.giveflag.com #AI #FutureOfWork #ArtificialIntelligence
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Oct 31, 2023 • 43min

#246 Revolutionizing Patient Care with AI: A Conversation with Michael Armstrong

Ever wonder how AI could revolutionize the healthcare customer experience? We've got Michael Armstrong, the CTO of Authenticx, joining us today to shed light on this fascinating intersection of tech and healthcare. Michael paints a compelling picture of using AI to analyze interactions from call centers to glean unique patient insights and address customer issues. He also explains why traditional surveys are falling short and how AI can fill that gap. We take a deep dive into the Eddy effect model and the safety events model, discovering how these AI models are used to measure friction, NPS and identify adverse events. Michael emphasizes the importance of relevant data sets in creating these models and how Authenticx ensures they're using the most pertinent data. We also explore how these models apply to call center conversations to foster better customer and patient experiences. Lastly, we delve into the future of AI, exploring the potential of AI in job replacement, answering customer queries, and revolutionizing customer experiences. We also discuss the importance of encryption, the effort that goes into redacting PHI, and how a single conversation can serve multiple purposes. Join us as we unravel the complexities of training AI algorithms and the challenges and opportunities that come with implementing AI. You don't want to miss this insightful episode! More about Michael and Authenticx: https://www.linkedin.com/in/michael-armstrong-938a526 https://authenticx.com
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Oct 25, 2023 • 1h 2min

#245 Cybersecurity: A Closer Look at Industry Shortcomings, Risk Mitigation, and Strategies for the Future With Richard Hollis

Our conversation with Risk Crew's seasoned cybersecurity expert, Richard Hollis, is likely to challenge everything you thought you knew about the industry. For over three decades, Richard has been at the forefront of cybersecurity, and today he's sharing his perspective on the industry's shortcomings, the efficacy of products and vendors, and the startling loss of 16 billion personal records over the past seven years. Richard's insights are a wakeup call for an industry-wide shift in approach towards cybersecurity. Richard pulls no punches as he highlights the pitfalls of security products that merely treat symptoms rather than addressing root causes. He emphasizes the need for due diligence in verifying a vendor's security credentials before implementing their products. Our discussion illuminates the often glossed-over importance of user training and risk mitigation in cybersecurity. There's a deep dive into the disproportionate budget allocations in the industry, which often undermine the critical role of people and processes. Finally, we tackle the topic of risk assessments - a crucial but frequently overlooked aspect of cybersecurity. Richard talks about the alarming lack of qualified professionals in the field, attributing it to inadequate investment in people skills over the years. We end on a contemplative note, discussing the complex landscape of cybersecurity threats, the need for offensive security strategies, and the role of AI and machine learning technologies. It's a conversation that brings to light the necessity of staying a step ahead of the threats for effective cybersecurity. Be sure to tune in for a conversation that will redefine your perspective on cybersecurity. More about Richard: Richard Hollis is the CEO for Risk Crew a London-based cyber security & testing consulting firm specialising in providing cyber risk management and security testing services. He possesses over 30 years of “hands on” skills and experience in designing, implementing, managing, testing, and auditing enterprise level information security programs. Richard is a celebrated public speaker and seasoned information security awareness trainer. Richard has presented to hundreds of audiences across the world on a wide variety of information risk management topics and techniques. As a recognised industry authority, he has published numerous articles and white papers and appeared on national and international broadcast news shows as well as being cited in a wide range of press including the BBC, MSNBC, Radio 4 and the Financial Times, Time magazine and various others. He is also a regular contributor to industry publications such as Wired, SC, InfoSec and Security Penetration Testing magazines. Richard brings a fresh, simple and product agnistic perspective on cyber security and the current threat landscape. https://www.riskcrew.com
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Oct 24, 2023 • 51min

#244 From Stress Management to Nutrition: A Comprehensive Health Guide for Tech Professionals & Startup Founders With Christian Yordanov

Prepare to redefine your approach to health as a tech professional or startup founder. We promise you an enlightening conversation with Christian Yordanov, a certified functional diagnostic nutrition practitioner, who highlights the health challenges often ignored in the tech world. Christian's expertise uncovers the hazards of sitting for extended periods, overworking, and the effects of blue light on our body's natural rhythm. Be prepared to reassess your dietary habits as we explore how trending low carb diets can negatively impact our cognitive abilities, leading to the dreaded brain fog. In our quest to equip tech professionals with effective strategies to combat stress, we dive into an engaging discussion about stress management and sleep hygiene with Christian. We explore a host of practical strategies to alleviate common tech stressors and get insights into recommended supplements for physiological stress reduction. The conversation takes an interesting turn as Christian shares tips on improving sleep quality without supplements. For those seeking to enhance cognitive performance, we've got you covered. In the final segment, Christian examines the impact of nutrition on brain function. The discussion delves into how the right foods and supplements can fuel your body for optimal mental performance. This episode is not just about identifying the health issues in the tech world, but offering concrete and practical solutions. Join us for this enlightening episode filled with insights and tips on maintaining your health while thriving in the tech industry. More about Christian: Christian Yordanov is a Certified Functional Diagnostic Nutrition Practitioner and author of the book Autism Wellbeing Plan: How to Get Your Child Healthy, which is a comprehensive resource for parents to understand the most common health problems that autistic children suffer from and how to address them. The scope of his health research covers many areas including autism and children’s health, pregnancy preparation and recovery, and optimizing health and longevity.
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Oct 23, 2023 • 56min

#243 The Art of Writing to Influence and Engage For For Tech Executives and Founders : A Conversation with Joshua Lisec

Ever thought about the sheer power of persuasive writing and its potential to inspire action? Well, wonder no more! We had the pleasure of sitting down with Joshua Lisec, a seasoned ghostwriter who has spun linguistic magic into over 80 books across his remarkable 12-year career. Joshua shared some invaluable gems about the art of persuasion, warning against manipulative language and discussing the pitfalls of 'anti-persuasive' writing. Tune in and glean some wisdom from his techniques for compelling communication. Joshua explains how context can make or break a request, and underscores the often underestimated 97% sector of the market that can be harnessed for improved marketing and sales. But that's not all! We also delve into the intriguing world of beliefs in persuasion, exploring how to craft content that engages readers and guides them along the belief-chain to your intended conclusion. And for all you tech-enthusiasts, we couldn't let Joshua go without a deep-dive into the impact of AI on ghostwriting. A game-changer, AI has the potential to replace 99% of ghostwriters, enabling a fast, cost-effective transition of executive ideas into polished text. Joshua also shares a surprising trick on the strategic use of adverbs to outsmart AI and achieve superior results. Don't miss out on this enlightening chat with Joshua Lisec - it's a masterclass in persuasive writing and a window into the evolving tech space. More about Joshua: Joshua Lisec is the Internet’s favorite ghostwriter. His work has gained widespread recognition, from TED to TMZ to Twitter Trends, establishing his reputation for always finding “the best way to say it.” Joshua is a Wall Street Journal bestselling ghostwriter and the #1 Amazon bestselling author of So Good They Call You a Fake. He earns more than $1 million ghostwriting per year. Johshua has ghostwritten more than 80 nonfiction books for celebrities, executives, entrepreneurs, and for experts asserting authority in their industries for the first time. Joshua is the only Certified Professional Ghostwriter (California State University Long Beach) and Certified Hypnotist (National Guild of Hypnotists) in the world, and more than 2,800 people have taken his persuasive writing courses. Learn more about Joshua's company at www.LisecGhostwriting.com
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Oct 20, 2023 • 44min

#242 Becoming the Leader People Won't Leave: A Conversation with Ryan Englin

Ever wondered why talented employees exit your organization? Let’s reveal the answer with Ryan Englin, founder and CEO of Core Matters, the genius behind successful business scaling. Ryan brings his unique blend of experience and insights from his blue-collar entrepreneurial family to shed light on the often overlooked dynamics of job seeking and employment. He goes deep into the mantra "people don't leave jobs, they leave bosses," arguing that a job is more than just pay and benefits. Prepare to rethink your approach to hiring and leadership. As we navigate the murky waters of the hiring process, Ryan unpacks the reasons behind job seekers ghosting employers, the impact of job boards, and the shared responsibilities of employers and job seekers. He challenges employers to reframe their role and emerge as leaders, emphasizing the importance of genuine connection in the recruitment process. So, if you've ever faced the challenge of ghosting job applicants or felt overwhelmed by the impersonal nature of job boards, this conversation is for you. Finally, we venture into the world of Applicant Tracking Systems and the wonders of data-driven hiring. Ryan guides us through how automation and transparency in the hiring process can be game-changers in attracting and retaining the best talent. He also shares invaluable advice on employer branding and its powerful influence on attracting the right job seekers. Ready to revolutionize your hiring process? Tune in and gain a fresh perspective on hiring, leadership, and personal growth in job satisfaction. Here is the gift by Ryan: https://corematters.com/cto-show More about Ryan: Ryan Englin is passionate about supporting growing businesses, particularly in blue collar industries, to build amazingly productive companies by hiring the right people. Growing up, he saw his own father working 12-hour shifts and weekends as an owner/operator, witnessing firsthand the struggles that these companies have in hiring quality frontline employees. Ryan was determined to help them find a better way. His company, Core Matters, provides coaching and training on attracting, hiring, and retaining rock-star employees. Using his proven process, the Core Fit Hiring System, small and midsize businesses learn how to start hiring better people, faster. With almost a decade in the business, Ryan has worked with over a hundred clients, helping business owners achieve their goals by hiring the right people. https://www.linkedin.com/company/corematters
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Oct 19, 2023 • 51min

#241 Decoding Relationship-Building and Authenticity in Leadership with Victoria Pelletier

Join us as we navigate the fascinating labyrinth of the corporate world with Victoria Pelletier, a seasoned stalwart with over two decades of experience in the B2B professional services sector. Her journey takes us from the humble beginnings of dreaming to be a lawyer to an accelerated ascension as a COO at a BPO organization at the tender age of 24. We dive into how she has continually deployed technology as a potent catalyst throughout her career and the ways she deftly maneuvers the ever-evolving corporate terrain. From rebuilding the cornerstone of trust and relationships that form the bedrock of successful business transactions, to understanding the critical success metrics, Victoria shares valuable insights into the business ecosystem. You'll get a front-row seat to her experiences in bolstering clients through their M&A journeys and her responsibility in reviving troubled businesses. We also explore the future of the workforce and the nuances of selling to multiple buyers - a journey that emphasizes the role of establishing a solid relationship with them. As we shift gears towards the latest trends in technology and the ethical use of it, Victoria also shares her perspectives on personal branding - an art of setting oneself apart from the crowd. As we delve into this insightful discussion, Victoria stresses the power of our voices and the fact that leadership is not bound by a title. In a world dominated by technology and data, she throws light on the essence of authenticity, relationship-building, and the ethical use of technology in the world of corporate leadership. Get ready for an insightful journey that promises to challenge your perspectives and encourage you to embrace change with open arms. More about Victoria: Victoria is a 20+ year Corporate Executive and Board Director. Nicknamed the “Turn Around Queen” by former colleagues and employers, Victoria inspires and empowers her team and clients to change mindsets and drive growth in business, leadership and culture. Victoria was recognized as one of the 2023 Woman of Influence by South Florida Business Journal, a semi-finalist in the 2023 50/50 Women on Boards Women to Watch, 2022 Top 30 Most Influential Business Leaders in Tech by CIOLook, 2022 Most Influential Entrepreneur of the Year by World Magazine, 2021’s Top 50 Business Leader in Technology by Insight Magazine and a Mentor of the Year by Women in Communications & Technology in 2020. HSBC bank awarded her the Diversity & Inclusion in Innovation award in 2019 and she was IBM’s #1 Global Social Seller ranked by LinkedIn in 2019 and 2020. https://victoria-pelletier.com
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Oct 18, 2023 • 47min

#240 Reshaping the Job Market: AI's Potential Unveiled by Ben Gold

Are you prepared to unlock the power of AI in your career? This week, we've invited technology and HR veteran Ben Gold to shed light on the transformative potential of AI and chat GPT. Our enlightening exchange with Ben unravels how these technologies are revolutionizing job markets and how you can leverage them to navigate your career path successfully. We talk about the game-changing concept of an AI-first strategy and why staying updated with emerging technologies is no longer an option but a necessity. We take it a step further with Ben as we delve into the ethical implications of AI and chat GPT. Find out how tech giants like Amazon are investing heavily in large language models like Claude and how these advancements are being woven into the fabric of recruitment processes. Be prepared for an in-depth discussion on how to stay ahead of the curve in an increasingly digital world and secure your position in this evolving landscape. As we wrap up our riveting conversation with Ben, we turn our gaze towards the future of AI in sales and explore the possibility of revolutionizing outbound sales calls - even hinting at the intriguing potential of robot-to-robot transactions. Ben shares his valuable insights on how AI tools can simplify tasks like content creation, transcription, and summary generation, thereby transforming the way we work. As we conclude, we contemplate the profound implications of AI consciousness and the role of human input in an AI-driven world. Join us for this insightful journey into the future of work, as seen through the lens of AI. More about Ben: Ben spent 20 years in the technology field, with the last 5 years specifically focused on AI solutions. When he was let go in early 2023, he leveraged his experience to explore a recent AI innovation, ChatGPT, as a tool to personalize his job search. He mastered the use of ChatGPT to optimize his resume, understand compatibility with new opportunities, write cover letters, and prepare for interviews. He decided to create an AI-powered career coaching startup, JobCo.ai, aiming to disrupt the job-seeker market. His team has successfully built out a prototype and is currently in discussions with investors. Having interacted with hundreds of recruiters, career counselors, and job-seekers, he chose to spread his message through webinars, personal coaching, and his recent book titled "Find Your Next Job with ChatGPT, A Guide for Everyone." His mission is to empower job-seekers and small business owners with cutting-edge AI tools and personalized guidance, transforming the way they navigate the ever-changing landscape of AI innovation. https://bengoldai.com https://www.linkedin.com/in/bengoldsales

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