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The Veterinary Marketing Podcast

Latest episodes

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Aug 26, 2020 • 21min

Episode 204: Why Analytics Are So Important In Your Marketing

In today’s episode, I go over the importance of tracking your veterinary practice's analytics. I cover what you should be tracking, how you should be tracking it, how often you should be checking your analytics, and how they are going to help you grow your business. While analytics can be viewed as time consuming and confusing its important to keep track of how your offer, ads, content, and emails are being tracked and if they are being tracked properly. Understanding where you stand in your marketing (if things are working or not) is one of the most important things you need to know. You need to know the basics of what's happening now to plan what your next step will be. The analytics you should be tracking is dependent on what you want to achieve through your content, ads, offers, and emails. Starting with Google Analytics- Setting up a Google Analytics dashboard, adding Google Analytics to your website, and using UTM tagging for URLs. Once you have these 3 things set up you will want to go to your Google Analytics to make sure it's working. since google analytics ties into your website there are a few important KPIs to be tracking  Total Visits- Number of people who visit your site  Percentage of New Visit- New people who come to your site Traffic By Channel-Breaks down which channel visitors came from Time on Site- How long people are on your site, the longer they spend on your site the more they are inclined to become clients Bounce Rate- How many people visited your site and left immediately  With social media, you will want to know your typical reach and engagement on each post to get a gauge of how well you are doing. You will also want to track your engagement KPIs. Paid traffic, you will want to look to CPC and cost per conversions KPIs. And lastly, with email marketing, you will want to track your open rate, click-through rate, and take rate of offer.  Be sure to listen and let me know if you have any questions, comments, or need help with anything!
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Aug 19, 2020 • 3min

Episode 203.5: What Makes You So Special?

In today’s inbetweenisode I share how you can communicate how your practice is unique and what helps your practice stand out Be sure to listen and let me know if you have any questions, comments, or need help with anything!
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Aug 17, 2020 • 17min

Episode 203: Exciting New Updates To Make Your Digital Marketing Better

In today's episode, I cover some new and exciting updates that are coming to YouTube, Google Ads, Google My Business, and social platforms that you can use to help your practice's digital marketing. Starting with YouTube, Google now offers a youtube form ad that lets you customize what your clients can request from you. I always like to say that veterinary practices should be running ads on Youtube. YouTube is a great place to run ads for your practice as it gives potential clients the opportunity the ability to see your practice and get an idea of what to expect when they come to your practice. It's also one of the less used ad platforms making the competition very light. Google My Business- Now makes it easier to make adjustments to your hours and modified services. You can let clients know your new temporary hours, curbside services, or even temporary closures.  Social Networks-With social networks changing so frequently (Tik Tok may be banned in the US in the coming months, constant changes to algorithms on both Instagram and Facebook ) it is important to remember that social media is just a rental space for traffic. Make sure you are collecting emails and phone numbers from clients to create your own lists for email and text message marketing. Google Ads Call ads-Google has now changed its format for Call Ads. A few things to make sure you have in place before running these ads. 1) make sure you have your keywords very locked down to avoid getting junk calls and attracting the wrong kind of clients. 2) Only have your ads running when you are open to taking calls. 3) and lastly provide your front desk with scripts they can refer to help get your potential clients in your practice. Be sure to listen and let me know if you have any questions, comments, or need help with anything!
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Aug 17, 2020 • 3min

Episode 202.5: New Tool Available On Google Ads

In today’s inbetweenisode I share a cool new tool that is now available on Google Ads. Be sure to listen and let me know if you have any questions, comments, or need help with anything!
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Aug 8, 2020 • 24min

Episode 202: How To Market Your Practice When Its Busier Than Ever!

In today's episode, I talk about the importance of using digital marketing in your veterinary practice even when you're super busy. Now you may be asking why do should I be marketing while I'm so busy? While you may be busy now, with everything changing so frequently you could find your self in a slow season all of a sudden. When you have marketing already set in place during busy seasons it makes the slow seasons rebound faster. You also have control of your marketing to turn on certain funnels and shut off others whenever you need to. A few things you can do while your super busy to keep your marketing running. 1) Make sure you have and are using email marketing in your practice to target both current and new clients. 2)Whenever possible keep your content creation going, for example, having a camera ready to go to capture behind the scenes of your practice to turn into social posts. 3) Create blog posts from transcribed consults. This can help your clients find answers they are looking for from you in an easy to access way as opposed to calling and taking valuable time. 4)Find ways you can take your popular content and repurpose it on other platforms and even different forms of media such as taking a video and turning that content and turning it into a blog post. 5) Making small steps in your marketing while your busy can grow into big progress that is beneficial while you hit a slow patch. 6)Using paid ads as a form of insurance for your veterinary practice's marketing.  and lastly 7) Create evergreen content that you can use for years to come. Be sure to listen and let me know if you have any questions, comments, or need help with anything!
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Jun 25, 2020 • 4min

Episode 201.5: How To Create Offers Based On Audiences

In today's inbetweenisode I share how to create offers based on your audiences. Be sure to listen and let me know if you have any questions, comments, or need help with anything!
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Jun 17, 2020 • 28min

Episode 201:Pricing Strategies To Increase Conversions At Your Veterinary Practice

In today's episode, I go into the psychology around pricing for products, services, and offers. I share tips, tricks, and strategies you can use in your offers and ads to increase conversions at your veterinary practice. Now pricing and money can sometimes be a touchy subject to many people but typically in vet practices, the words sales or selling are seen as a negative.   Price is a perception- Everyone has their own thought of what is expensive or cheap and even what is worth their money. Really emphasize the inherent cost of what it takes for the specific product, service, or offer. This will help clients better perceive the benefits and actually know what the service includes. Give reasoning for discounting. Like special awareness months. Use feelings to determine pricing when attracting emotional-based decisions for services. Even numbers tend to just feel right in an emotional way of thinking. When attracting rationally based decision services using a specific number that isn't an even amount feels thought out. Take larger items and break it down into smaller pieces. For example, you could have a bulk way to buy chew treat, smaller portioned sized bags, or individually sold pieces. Use specific numbers in promotions, like anniversary dates or birthdays. Break costs down into a daily cost. This can be applied to a membership or wellness program. While they will pay an annual payment they can see how much it comes down to on a low daily cost. Format costs in a way it looks cheaper like $0.99 vs $1.00 Choose prices that are easier and shorter to say. Show prices in a smaller yet still readable font. Remove commas from larger prices. and sort prices from high to low on your website. Be sure to listen and let me know if you have any questions, comments, or need help with anything!
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May 21, 2020 • 4min

Episode 200.5: Running Paid Ads On Undervalued Platforms Like Youtube & Tik Tok.

In Todays Inbetweenisode I talk about running paid ads on undervalued platforms like Youtube and Tik Tok for your veterinary practice. Be sure to listen and let me know if you have any questions, comments, or need help with anything! 
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May 15, 2020 • 19min

Episode 200: Podcast Update & 3 Things Your Practice Can Do To Grow In Uncertain Times

Today's podcast is very exciting as its the 200th episode! Over the last 200 episodes, its been so incredible to be able to connect and help so many people and veterinary practices with their digital marketing.  In today's episode, I share what the future of the veterinary marketing podcast is going to look like and what you can look forward to here. I also talk about the 3 things you can do right now in your practice to grow even in uncertain times like these. I first want to start off saying a huge thank you to my listeners and the support they have given me over the last few years it means so much to me. Going forward with the podcast I want to continue to produce episodes that are valuable resources to veterinary practices. I want to be able to help practices continue to grow and double their practices through their marketing. As this podcast continues to grow I will still be covering marketing strategies and principles. Help with sales processes whether through online, phone or in person. Let you know what specific tools and Softwares are the best for marketing. And introduce case studies with special guests to really learn even more about what works in veterinary digital marketing. Now here are 3 tips you can use now to grow your marketing and practice during uncertain times  1) Share your insight through your content  Instead of sharing articles that only share information give your audience insight into what exactly this information you are giving them means for them or what they can take away from it. 2) Create more specific content Targeting specific audiences to speak to through your content will give them the information they actually want and need instead of just generally speaking to a wide variety of people. 3)Create consistent ways to drive clients in Every practice needs to be running ads and paid traffic, think of paid ads as a cheap insurance policy, and how they can keep you going even when a slow time hits.   Be sure to listen and let me know if you have any questions, comments or need help with anything!   
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May 13, 2020 • 4min

Episode 199.5: Driving The Right Clients Into Your Practice

In today's inbetweenisode I share how you can drive the right type of clients into your veterinary practice. Be sure to listen and let me know if you have any questions, comments or need help with anything! 

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