FEAR & GREED | Business News

According to a recent study, last year Australians spent an extraordinary 100 million hours on hold, waiting for customer service. But a new association has now been formed to reverse Australia’s record of poor customer service, with the backing of large Australian companies.Justin Tippett, founder and CEO of the Australian Customer Experience Professionals Association, talks to Jennifer Duke about why companies shouldn’t be overlooking this critical part of their business.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

This is the Fear and Greed Afternoon Report - everything you need to know about what happened in the markets, economy and world of business today, in just a few minutes.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

Wednesday 13 September 2023 Consumer confidence has come to a screeching halt with big implications for business.  Also today: Gina Rinehart’s Hancock Prospecting takes a ‘strategic stake’ in lithium company Liontown The Small Business Energy Incentive legislation is heading into Parliament, with the potential for $20,000 tax incentives And Mexican restaurant chain Guzman Y Gomez readies itself for IPO Plus don’t miss the latest episode of How Do They Afford That? This week it’s all about mobile phones, buying handsets outright and phone plans. Get the episode from APPLE, SPOTIFY, or anywhere you listen to podcasts.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

Agriculture plays a hugely significant role in Australia’s economy; at the same time, it's also a major contributor to our greenhouse gas emissions. But farmers are at the forefront of finding new ways to drive sustainability.David Statham, co-owner and director of the Sundown Pastoral Company, talks to Jennifer Duke about his family's efforts to improve the sector, including Sundown's partnership with Hiringa Energy to build a major new green hydrogen plant in NSW.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

This is the Fear and Greed Afternoon Report - everything you need to know about what happened in the markets, economy and world of business today, in just a few minutes.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

Tuesday 12 September 2023 Federal Labor has managed to get the Greens’ support for its $10 billion Housing Australia Future Fund by promising an extra $1 billion.  Also today: The Aussie dollar tipped to rally after hitting lows this month Eight of the nation’s biggest super funds join forces to create a giant lobby group And why China’s economic downturn could prevent a war Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

Despite so much hype around AI and ChatGPT in particular, business adoption of the technology hasn't changed in the last two years. So what's causing the hesitation?Gavan Ord, Senior Manager of Business and Investment Policy for CPA Australia, talks to Jennifer Duke about their annual business technology report, and the importance of businesses having a digital transformation strategy.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

This is the Fear and Greed Afternoon Report - everything you need to know about what happened in the markets, economy and world of business today, in just a few minutes.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

Monday 11 September 2023 Anthony Albanese joins world leaders at the G20 where the war in Ukraine, climate change and trade deals top the agenda.  A solid spring weekend for auctions National Australia Bank sues budgeting app You Need a Budget And there’s a glimmer of hope in China, where they’ve managed to squeeze out of deflation Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

Reporting season is all wrapped up, and it’s a good time for investors to take a look back at the results and the comments made by management.Sam Koch, Senior Investment Analyst at Wilson Asset Management, talks to Jennifer Duke about the performance of small cap stocks, and some of the companies he's watching in both Australia and New Zealand.This is general information only. You should seek professional advice before making investment decisions.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.