Jeff Beaumont is the Director of Customer Success Operations at GitLab, a complete DevOps platform that works to fundamentally change the way development, security, and operations teams collaborate and build software. In this episode, Jeff joins co-hosts Jenna Sacks and Jeremey Donovan to dig into customer health scores, the difference between technical account and customer success managers, and the importance of onboarding. Visit Salesloft.com for show notes and insights from this episode.

Jessica Wine is the Area Vice President of Enterprise Sales at OwnBackup, a leading cloud-to-cloud backup and recovery, archiving, and sandbox seeding vendor. In this episode, co-hosts Jeremey Donovan and Jenna Sacks speak with Jessica about strategies for managing periods of high growth. They examine when you should promote internally and hire externally as well as discuss successful interview processes. Jessica also offers us a window into her teams' structures. She explains the relationships between her account development representatives and her account executives and the ways account based marketing has helped her organization. Visit Salesloft.com for show notes and insights from this episode.

Emilia D’Anzica is the founder of Growth Molecules, LLC, a company of growth revenue advisors who deliver data-driven customer success strategies to enable teams and customers. Join Emilia and co-hosts Jeremey Donovan and Jenna Sacks as they dive into Emilia’s experiences building customer success teams. They discuss essential customer success metrics everyone in SaaS should know, techniques to facilitate an executive business review, and the importance of prioritizing customer success early. As Emilia says, “the companies that I've had the opportunity to work with, where they've done it right from the get-go, have been very successful.” Visit Salesloft.com for show notes and insights from this episode.

Will Quigley is a Regional Vice President of Sales at Seismic, a sales enablement platform that helps teams become more productive and engage with buyers. In this episode, Jeremey and Will talk about the importance of mutual plans and how to be a better coach. Visit Salesloft.com for show notes and insights from this episode.

Tamara Miller is an Enterprise Sales Executive for Google Cloud, which provides a series of modular cloud services including computing, data storage, data analytics, and machine learning. In this episode, Jeremey, Tamara, and guest co-host Jenna Sacks discuss how to add value for customers and build relationships with different types of people. Visit Salesloft.com for show notes and insights from this episode.

Haley Katsman is the Vice President of Revenue Strategy at Highspot, a sales enablement platform that brings together content training, coaching, and analysis. In addition to running ops and analytics and account development, Haley’s team is also responsible for enablement, so she and Jeremey discuss the factors needed to maintain a well-oiled revenue engine. Visit Salesloft.com for show notes and insights from this episode.

Sarah Woodbury is the Director of Sales at The Predictive Index, a talent optimization company that helps employers make data-driven decisions about potential candidates and current employees. In this episode, Sarah joins Jeremey and guest co-host Jenna Sacks to discuss assessing candidates and Predictive Index's unique leadership structure. Visit Salesloft.com for show notes and insights from this episode.

Katie Baudler is the Manager of Microsoft Channels Sales Specialists for LinkedIn and an Advisor to Fairstream, an organization that partners with different underrepresented community organizations. In this episode, Jeremey and Katie talk about her strategies in creating successful enterprise deals and learning from past opportunities. Visit Salesloft.com for show notes and insights from this episode.

John-Luke Kessler is the Director of Sales at AutoServe1, a dealer vehicle inspection platform that helps auto repair shops, automotive garages, and car dealer service centers build trust with customers. In this episode, John-Luke talks to Jeremey about selling into blue collar leadership and how to help your team succeed both professionally and personally. Visit Salesloft.com for show notes and insights from this episode.

Jake Anderson is the Director of North America Enterprise Sales at Dialpad, an all-in-one cloud communications and customer engagement platform. In this episode, Jake and Jeremey discuss fostering internal systems of communication and how to assess thoughtfulness. Visit Salesloft.com for show notes and insights from this episode.