The Loan Officer Podcast

Dustin Owen
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Apr 11, 2025 • 37min

Retaining Clients and Attracting Talent in the Mortgage Industry | Ep. 531

More loan originator training and content: https://tloponline.com/mlo-coaching-programs/   D.O. explores the critical balance between attracting and retaining clients, customers, and talent in the mortgage industry. 🏠 This episode delves into practical strategies for loan officers, branch managers, and company owners to develop systems that not only bring in new business but also maintain long-term relationships. Learn why most mortgage professionals excel at either attraction or retention, but rarely both—and how mastering this balance leads to sustained success. 💼
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Apr 7, 2025 • 32min

2025 Q1 Mortgage Market Update | Ep. 530

Join D.O. for a comprehensive mortgage market update as Q1 closes and Q2 2025 begins! 📊 This episode covers critical changes at Fannie Mae and Freddie Mac, current housing market conditions, regulatory developments, and interest rate forecasts that will impact loan officers this quarter. 🏠
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Apr 4, 2025 • 57min

Communication Skills That Close More Loans | Ep. 529

D.O. interviews communication coach Jamie Miller about mastering effective communication skills for loan officers. Originally from East London, Jamie shares his expertise on question-asking techniques, conversation frameworks, and how to provide value through clear communication. This episode offers practical strategies for mortgage professionals looking to improve their client and referral partner interactions.
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Mar 31, 2025 • 50min

The Loan Officer's Guide to Company Transitions | Ep. 528

D.O. interviews Julia Brown about navigating mergers and acquisitions in the mortgage industry, addressing three key questions that mortgage professionals often face: - What do you do when your company is purchased by another organization? - What happens when two companies (including yours) announce a merger? - What should you look out for when anticipating a job change? Julia Brown, founder of Teloscope Advisory, brings her expertise in guiding mortgage professionals through organizational transitions. Originally from Detroit and now based in Columbus, Ohio, Julia has extensive experience helping loan officers navigate the complexities of company changes. She offers strategic advice on interpreting merger announcements effectively, including what questions to ask and how to position yourself advantageously during periods of change. For those contemplating job changes, she emphasizes the importance of due diligence and evaluating company culture.
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Mar 28, 2025 • 49min

Mortgage Lawsuits: Why They Happen and How to Protect Yourself | Ep. 527

Let's talk about what nobody wants to discuss: getting sued as a mortgage professional. 🚨 Learn the most common reasons loan officers get sued, how to protect yourself, and what to do if you find yourself facing legal action. Packed with real-world examples and expert insights, this episode delivers the straight talk you need to safeguard your career and business. Essential listening for every mortgage professional. ⚖️
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Mar 24, 2025 • 34min

Rocket Bought Redfin for $250M: What Every Loan Officer Needs to Know | Ep. 526

D.O. breaks down Rocket's $250 million acquisition of Redfin and what it means for the mortgage industry. Get the inside scoop on why this deal matters, how it impacts loan officers, and what strategic moves you should make in response. Whether you're a broker, retail LO, or branch manager, this episode delivers the insights you need to position yourself in this rapidly evolving market. 🚀
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Mar 21, 2025 • 38min

Stop Losing Deals: Why Sellers Are Rejecting Your Offers | Ep. 525

D.O. John breaks down the 5 crucial reasons your buyers' offers keep getting rejected. If you're tired of losing deals and frustrated clients, tune in for actionable strategies that'll get your offers to the top of the pile. Perfect for loan officers and real estate pros navigating today's competitive spring market. 🏡
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Mar 17, 2025 • 53min

Top Loan Officer Struggles in 2025 | Ep. 524

D.O. tackles the top 5 questions from mortgage professionals across the country. From handling interest rate objections to managing realtor relationships and prioritizing tasks during chaotic periods, they deliver practical advice you can implement immediately to grow your business. Whether you're struggling with lead generation, time management, or messaging during political uncertainty, this Q&A episode provides real-world solutions from industry veterans.
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Mar 14, 2025 • 33min

HELOCs vs HELOANs: The Complete Guide for Mortgage Professionals | Ep. 523

D.O. explores how mortgage professionals can leverage the massive $35 trillion in home equity through HELOCs and HELOANs. Learn the key differences between these products, when to recommend each option, and practical strategies to help your clients tap into their home equity responsibly. Whether you're looking to expand your product knowledge or better serve homeowners in today's high-rate environment, this episode delivers actionable insights every loan officer needs.
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Mar 10, 2025 • 33min

5 AI Tools Every Loan Officer Needs RIGHT NOW | Ep. 522

D.O. breaks down the top 5 AI tools every sales professional in the mortgage industry needs to master in 2025. From content creation to meeting transcription, learn how these powerful technologies can multiply your productivity, improve your client communications, and help you stay ahead of the competition. Whether you're AI-savvy or just getting started, these practical recommendations will transform your mortgage business.

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