

First Time Facilitator
Leanne Hughes
Leanne Hughes from the First Time Facilitator blog reveals all of her group facilitation, training and workshop tips and tricks so you can be ahead of the curve the next time you step out in front of a group.Discover how you can tweak elements of your facilitation style, or incorporate new techniques to engage your audience and leave with lasting impact (and 5-star feedback). Icebreakers, leadership, group interaction, preparation, games, conflict, props, flip-charts, delivery, voice, body language, confidence, discussions and everything that works (and doesn’t work) to help you better understand how to deliver and connect with your audience, every single time.
Episodes
Mentioned books

Jun 20, 2021 • 43min
Stop! Stop doing the work for your group with Paul McGregor (Episode 179)
Send Leanne a messageI’m excited to release today’s chat with a friend who I met through my private Show.Up community last year. We haven’t spoken in 2021 until today’s conversation and I was just amazed and proud of the progress he (and his company) has made, it’s astonishing!Today’s guest is Paul McGregor from Business Lab. He’s based in NZ and is a Collaboration Broker (cool phrase!), helping to transform how organisations work with their community. If you think about it, this is a stunning business value proposition because every organisation has a community - whether that's a council and its residents; A government agency and its citizens; or a business association and its members. By harnessing the power of your community, your organisation can achieve more than if you simply go it alone.Paul is also the Host of the Beyond Consultation Podcast and in this chat, he shares how he started up a podcast 12 months ago, releasing episodes every 2 weeks, and he shares that having a podcast has created hundreds of thousands of dollars in consulting work for his company - HOW GOOD!When I think of Paul, I think of progress, in today’s episode you’ll hear his candid story about his facilitation journey, both as someone exploring it as a career, and also how he navigates the business side of the work as well.We have similar backgrounds in how we discovered the work of a facilitator, by being in environments where strangers came together, and walked away as best of mates!He also shares his lessons learnt from being a first time facilitator, some of his facilitation failures, and shifting the expectations (being okay with giving his group the space to share, to listen, RATHER than having that urge to get in and solve, drive a solution right then and there).This conversation is brilliantly honest, and Im sure you’ll learn a lot from Paul’s progress as a facilitator and business partner!About today’s guest: Paul McGregorPeople describe Paul as an insightful guide through complex issues. Paul hosts the Beyond Consultation Podcast, is the creator of the Engagement Canvas and the author of Virtually Productive - your guide to facilitating virtual meetings that create change outside the meeting room.His career began in public policy with the Ministry of Justice before a life-changing role with Lifehack, a systems-level initiative for supporting the wellbeing of young New Zealanders. He then co-managed the Nelson branch of Literacy Aoteroa before being drawn to the variety of Business Lab’s work.Resources mentioned in this episode:Visit Business LabConnect with Paul McGregor on LinkedInListen If you're nodding along to today's First Time Facilitator episode, you're going to love my written companion: Work Fame — a weekly Spublication designed to help you stand out in your work, build your reputation, and get the opportunities others don’t.📝 Subscribe for free at work.fa.me See you in your inbox. Support the show

Jun 16, 2021 • 21min
How Prina landed a 6 month dream gig using the Booked Out Facilitator framework (Episode 178)
Send Leanne a messageWhat if landing a DREAM gig was a joyful experience?If you have your own training and facilitation business, or dreams of starting one up while you just try to survive your corporate job, today's bonus episode will provide a ton of inspiration for you.Prina Shah was brave to sign up for my little experiment, seeing if I could help others land more workshop engagements, using my Booked Out Facilitator framework.She used the tips in Module 3 to land a variety of AMAZING gigs, and you'll get to hear how she did that in this episode!If you'd like to be part of the first Booked Out Facilitator LIVE program, doors close on Monday 21 June. Find out more and watch my free masterclass replay over at https://www.bookedoutfacilitator.com .Reach out to Prina Shah, she's awesome! You can find her on LinkedIn, Instagram, or her website.If you're nodding along to today's First Time Facilitator episode, you're going to love my written companion: Work Fame — a weekly Spublication designed to help you stand out in your work, build your reputation, and get the opportunities others don’t.📝 Subscribe for free at work.fa.me See you in your inbox. Support the show

Jun 14, 2021 • 42min
How to test the emotional temperature of your invisible audience with Nikki Bush (Episode 177)
Send Leanne a messageIs it possible to test the emotional temperature of your virtual/workshop group? Today’s guest share her ideas, and fun ways of reinvigorating her virtual sessions. She’s an absolute rockstar and I cant wait to share her facilitation story and experiences on today’s episode.I met Nikki Bush when I was lucky enough to present a workshop for the Professional Speakers Association of South Africa (Jo’burg Chapter) a couple of months ago. We got along so well (thanks for the intro, Yoke!). I love Nikki's enthusiasm, resilience, presence, wisdom and her energy which you’ll pick up in today’s episode for sure.About today’s guest: Nikki BushHuman Potential and Parenting Expert, Nikki Bush from https://nikkibush.com/ empowers individuals, families and teams in business and education to win at work, home and life. She has the knack of putting difficult, complex and sensitive topics on the table (ones we often prefer to avoid), and making them accessible, such as disruption, future-proofing, dealing with loss and adversity, team dynamics, self-leadership, parenting and more. Nikki’s book on disruption, Future-proof Yourself (Penguin Random House) hits the shelves in July 2021.(Comment from Leanne - I have a version of this book and the actionable tips across all aspects of work and life are spot on!)Nikki has also has co-authored four best-selling parenting books with major publishers, including, Future-proof Your Child for the 2020s and Beyond, Tech-Savvy Parenting and Easy Answers to Awkward Questions . She has fielded almost 3 000 media interviews in the past 15 years. You may have seen or heard her on her weekly slots on Radio 702 and SABC3’s Expresso among many others.Nikki always speaks with energy, passion, self-deprecating humour and a disarming honesty and vulnerability. She packs a powerful sound bite whether from the stage or the 18 different virtual conferencing platforms she has experience with. Your audience will be left with valuable insights and practical solutions to help them to win at work and life. Nikki is a founding member of the Professional Speakers Association of Southern Africa (PSASA), holds the international Certified Speaking Professional (CSP) designation, and was inducted into the Speakers Hall of Fame in 2019 – the first woman in South Africa to ever receive it. She was the 2020/21 President of the Johannesburg Chapter of the PSASA.For more information and a full length bio, visit Nikki’s website. In this episode you will learn how to:Use the drivers of human nature to enhance your workshop experiencesDetect the emotional temperature of your audience, even when you’re in a virtual workshopBoost the interactivity with your audienceIncrease your profile, to appear in media outlets (without using a PR agency) Here are some questions I asked Nikki during the conversation:Can you tell us the story of how you got here and where you started from?You talk about getting set up for remote work, you mention that one time you’re in a call, a parrot escaped and landed on your head. Talk us through that, how did you recover? Did you embrace it? What did you do next?If you're nodding along to today's First Time Facilitator episode, you're going to love my written companion: Work Fame — a weekly Spublication designed to help you stand out in your work, build your reputation, and get the opportunities others don’t.📝 Subscribe for free at work.fa.me See you in your inbox. Support the show

Jun 7, 2021 • 21min
Workshops that spread like wildfire (and book you out in the process) with Leanne Hughes (Episode 176)
Send Leanne a messageFree masterclass 16 June > Steal my Booked Out Facilitator framework to land repeatable workshop bookingsThis week, I'm continuing the momentum from last week's solo episode, and responding to a listener question about how to create momentum and drive word of mouth, so that you can book out more workshops.Here’s the question I received this week:"Hello! I have no idea how to turn our initial client workshop into multiple ones.Our clients and participants loved the day, and we have a few months of follow up because the technical implementation is important to them... But how do I now get others in? I know they have a lot more people in their organisation, who need our work.I don't want to just wait and have it fizzle out..."Click here for show notesDon't forget to join The Flipchart community on FacebookLet's connect on LinkedInSee what services I provide over at leannehughes.comRegister now for my free webinar on 16 June 2021: Steal my Booked Out Facilitator framework to land repeatable workshop bookings Support the show (https://buymeacoffee.com/leannehughes)If you're nodding along to today's First Time Facilitator episode, you're going to love my written companion: Work Fame — a weekly Spublication designed to help you stand out in your work, build your reputation, and get the opportunities others don’t.📝 Subscribe for free at work.fa.me See you in your inbox. Support the show

May 31, 2021 • 38min
How to decide what you (and your facilitation business) actively pursues with Leanne Hughes (Episode 175)
Send Leanne a messageToday is a solo, just in time episode, on something that I’ve probably been a bit shy in sharing.However, when I’ve been on listening tours, and spoken to you, and even now in my foundation round of my new online program, Booked Out Facilitator, it seems a common challenge I hear is that it’s really hard to decide (and then define) what you actually do.This actually comes to life more so when you start messaging and promoting and website building.It’s not a messaging problem, it’s a decision problem.I empathise so much with this, as I continually question it for myself: "What are you doing Leanne? Where are you progressing? Stop being so vague!"No one has agonised over this harder than me.Sometimes I even wish someone would tell me what to focus on, and make that decision for me. Crazy, right? In today's episode, I pull on my explorer hat, and take you behind the scenes of conversations I've had, tools I've used, questions I've answered to help navigate my uncertainty. I share it in the hope that it helps provide you with some clarity and direction!Don't forget to join The Flipchart community on FacebookLet's connect on LinkedInSee what services I provide over at leannehughes.comIf you're nodding along to today's First Time Facilitator episode, you're going to love my written companion: Work Fame — a weekly Spublication designed to help you stand out in your work, build your reputation, and get the opportunities others don’t.📝 Subscribe for free at work.fa.me See you in your inbox. Support the show

May 24, 2021 • 38min
Out of the box facilitation + business building with Jimbo Clark (Episode 174)
Send Leanne a messageWhat I love about my conversation with today’s guest is his knack and ability for jumping in, trying things, being open for the possibilities. I think that’s an incredibly important facilitator skill and he demonstrates it, not only with the way he runs his business and facilitates workshops, but his life as well!My guest today is Jimbo Clark from Innogreat.In this conversation, Jim also shares how he got started in facilitation and pretty much self-funded his experience, how he facilitates mindset change and really values connection over content in his workshops. ProbablyAs you’ll hear, Jimbo’s goal is to be a catalyst of creative change, to support those he comes in contact with, to become who they need to be, to answer the burning questions of their lives.Psst…Jimbo is sharing TWO amazing offers for First Time Facilitator listeners - yeaaah!20% off Upgrade your B❒X: The Hybrid ExperienceThis session combines:a) what we've learned from running hundreds of face to face B❒X sessions, andb) what we learned in the last 18 months running more than 100 virtual sessionsinto a bundled hybrid product that kicks box.Jimbo is offering 20% off the already discounted pre-release priceHow to claim? Navigate to: https://box.innogreat.com/upgrade-your-box/Use coupon code: upgradel2If you can't attend a session, Jimbo is also happy to provide 50% off his book, which is also available here.Coupon Code: boxbook50In this episode you will learn how to:Create shifts in our own mindsetCreate connections between content and participantsJump in and be okay with learning as you go!Start building your brand and business, paying attention to what clients actually wantClick here for show notes.Love the podcast?Join our free facilitator community on Facebook called The Flipchart Support the host's ideation addiction, buy Leanne a coffee!Check out Leanne Hughes' corporate work at leannehughes.comConnect with Leanne Hughes on LinkedInFollow Leanne on InstagramIf you're nodding along to today's First Time Facilitator episode, you're going to love my written companion: Work Fame — a weekly Spublication designed to help you stand out in your work, build your reputation, and get the opportunities others don’t.📝 Subscribe for free at work.fa.me See you in your inbox. Support the show

May 17, 2021 • 38min
To stand out, you have to stand up with Mark Garrett Hayes (Episode 173)
Send Leanne a messageBuilding a training business! We think we need to do all those things like cold call people, have the best one-liners, be on social media all of the time. Mark Garrett Hayes is my guest today and he shares that there are other ways you can build your training business, which doesn’t rely on what we traditionally think we should do. Mark is the founder of TrainingBusiness.com, a Media and Education platform serving facilitators, trainers, coaches, consultants, learning & development consultants and human development experts around the world, to start, scale and grow their business! I was a guest on Mark’s show last month and loved our conversation around building a business, and wanted to continue it and hear his strategies for outreach and connecting with clients, to create a profitable training business, his podcast, Training Business is a fantastic source of inspiration to help you out with this, too. What I love about this conversation is how we can use our masterful skill of facilitation to grow our business. It really is the best skill around. Mark drops some fantastic, memorable one-liners too, some of my favourites include: Acronym BANT (Budget, Authority, Need, Timing) Sales - reframing it, calling it a service, making it fun, more accessible, and creative, too References, referrals and recommendations - the difference and which ones you should pursue. About our Guest: Mark Garrett Hayes Mark specialises in working with inside sales teams (telesales / digital sales) in technology businesses and has collective experience in working with professional services (legal / finance) and online retail business. His team works with business internationally and the beauty of working with telephone sales people is that we can deliver sales training / sales coaching online remotely whether your business is in the US, UK, EU and APAC. In this episode you will learn: Easeful systems and frameworks for generating and qualifying leads A realistic timeframe for building your business How to promote yourself without talking about yourself! Knowing your ICP - Ideal Customer Profile If you're nodding along to today's First Time Facilitator episode, you're going to love my written companion: Work Fame — a weekly Spublication designed to help you stand out in your work, build your reputation, and get the opportunities others don’t.📝 Subscribe for free at work.fa.me See you in your inbox. Support the show

May 9, 2021 • 33min
Start the conversation: Creating a safe space to explore tough topics with Rose Allett (Episode 172)
Send Leanne a messageThis week, we’re talking about a topic that isn’t really talked about, and today’s guest is on a mission to change that. (A quick heads up if you’re listening, in this episode we’re talking about suicide, and how to starting a conversation if you’re worried about someone). My guest is Rose Allett, and she is the face behind Start the Conversation. She’s a qualified counsellor, mum of one, keen yogi and singer (amongst other things!) and also a passionate, experienced and international tutor of suicide prevention skills. In this conversation, I’m curious to discover how Rose creates trust quickly with her groups, particularly in the virtual world, and how she starts a conversation around a sensitive topic. We also dive into being a business owner and the importance of having an abundance mindset- valuing collaboration, over competition. Rose is also the co-creator of Talking about Suicide: Ten Tools (TAS10), a 90-minute Zoom session , Accredited tutor of Suicide First Aid through Understanding Suicide Intervention, the UK's only National Qualification in suicide prevention, a consultant tutor for the National Centre for Suicide Prevention Training UK CIC, as well as A LivingWorks master trainer, having delivered over 35 ASIST programme across both hemispheres. She actively promotes and deliver suicide prevention skills training within our communities because we are all human beings and because suicide doesn't discriminate. As you’ll hear in this conversation, Rose is passionate about empowering people to overcome their fears and find the words to talk about suicide, because she believes... she knows... that talking saves lives. It saved hers. And not just talking, listening too. A conversation; a brave, bold and necessary conversation. Click here for show notes Join The Flipchart community on Facebook (it’s free!) Support the show, shout Leanne a coffee! If you're nodding along to today's First Time Facilitator episode, you're going to love my written companion: Work Fame — a weekly Spublication designed to help you stand out in your work, build your reputation, and get the opportunities others don’t.📝 Subscribe for free at work.fa.me See you in your inbox. Support the show

May 3, 2021 • 37min
Turning a monologue into a dialogue with Johnny Quinn (Episode 171)
Send Leanne a messageThis week we’re focusing on two of my favourite things, that I mention on this podcast over and over again (aren’t you lucky!): Unpredictability and Contrast. My guest today, Johnny Quinn from Audience Alive, epitomises both. This is a masterclass episode in how to do things differently in your workshops. I’m not saying that lightly either, literally, there are at least 10 ideas in this podcast, you can use, or share with your company, or anyone running events, workshops, presentations to immediately create audience engagement. Raised and Educated in Ireland, Johnny arrived in Dubai in 1996 determined to make the difference between presentations that fell flat, and that sealed the deal. After several years with Philips Middle East he started AudienceAlive Dubai, and then in 2015, expanded the operation to beautiful Queenstown, New Zealand. He’s been a DJ, Postman, Van Driver, Theatre, Technician, Cameraman, Engineering Manager, Business, Development Manager, Company Owner and his burning desire is to travel to the worlds top 10 beaches (I’m sure Cable Beach in WA would be up there, that’s my favourite beach!) In this episode, Johnny also shares some very memorably analogies, one liners and expressions, you can also use to help influence others to be brave, and try things differently. Click here for show notes Join our free facilitator community on Facebook called The Flipchart Find out more about the host, Leanne Hughes Support the show and shout Leanne a coffee! If you're nodding along to today's First Time Facilitator episode, you're going to love my written companion: Work Fame — a weekly Spublication designed to help you stand out in your work, build your reputation, and get the opportunities others don’t.📝 Subscribe for free at work.fa.me See you in your inbox. Support the show

Apr 26, 2021 • 36min
Putting grace in the space with Beth Wonson (Episode 170)
Send Leanne a messageMy guest today threw a crazy stat at me in this conversation: 99% of employees want feedback, however 75% of managers don’t like giving feedback. I feel like if you could talk about some of the challenges that are faced in organisations today, you could relate it back to this one statistic. Toady we’re talking about feedback and I’m joined by Beth Wonson from NCDsolution.com. This is a quasi episode mixing up two topics: 1) Feedback conversations - how to get better at having them 2) Facilitation: In particular, how to centre yourself before a workshop, and what you do when you receive negative feedback about your workshop - you know that negative bias we all have? What I love about Beth’s work is the simplicity of what she shares, and how applicable it can be to you - If you know you’e been avoiding feedback for some time, this is a great opportunity and reminder on how to normalise giving and receiving feedback, and taking away that stigma attached to it. About our Guest: Beth Wonson Since 2015, Beth Wonson, CEO and Founder of Navigating Challenging Dialogue®, has coached hundreds of C-suite professionals in Fortune 500s and the non-profit sector to have meaningful, drama-free conversations. Beth has worked in the various industries holding roles including CEO and COO. Beth founded Navigating Challenging Dialogue in 2015 out of frustration for the ways in which traditional leadership skills fail the mission and goals of organizations. Beth realized one of the most critical needs was an awareness of the importance of emotional self-management. By exploring how our brains work, Beth recognized how emotions and thinking errors impact our ability to create positive work environments. By applying what she learned into her practice with clients, she developed the process of Navigating Challenging Dialogue. The four-stage NCD Process is for managing yourself and your ability to communicate effectively with curiosity and clarity. The NCD Process is unique in that it is successful in any place where human interaction is critical. In this episode you will learn: How to master getting feedback during workshop Identifying feedback and ensuring it is fact-based How to normalise the process of giving feedback, and using it as an opportunity to provide support If you're nodding along to today's First Time Facilitator episode, you're going to love my written companion: Work Fame — a weekly Spublication designed to help you stand out in your work, build your reputation, and get the opportunities others don’t.📝 Subscribe for free at work.fa.me See you in your inbox. Support the show


