Finding Peak [Formerly The Ryan Hanley Show]

Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley is joined by Daniel Seong, Founder, and President of Great Park Insurance. Daniel stops by the podcast for a conversation on the life you can build through a career. Daniel is one of the all-time people with an all-time story, and what he's been able to do is nothing less than inspirational. It was a great pleasure to have Daniel on the show.Episode Highlights: Daniel shares how they started creating Tiktok videos. (8:35) How does Daniel manage the feedback from their videos? (12:43) Daniel shares how he maintains being consistent and detailed throughout his everyday life. (18:12) Daniel mentions what he would always tell people about winning. (23:36) How does Daniel maintain his focus today, for the next phase of his career life? (25:38) Daniel shares why he’s excited for the second part of his life with Great Park Insurance. (29:39) Daniel mentions how social media has changed the culture of the insurance industry. (49:16) How was Daniel able to trust his employees at Great Park Insurance? (52:42) Ryan shares what the listeners can learn from this podcast. (1:04:02) Key Quotes: “Just me reaching out for that five minutes really does make an impact on them. Not because we're just huge influencers, but because it’s just somebody that went through it, and can share a little bit of insight with them to just let them know...Hey, it's going to get better.” - Daniel Seong “I think leadership and respect from the team doesn't happen overnight. I think there just has to be this consistency and discipline that comes from the leader throughout years and years, and years.” - Daniel Seong “You always have to operate with the end in mind. If that's your goal, then all the work from now to that goal, you should welcome it. You should welcome all the sweat and the work and the hours that go into it.” - Daniel Seong Resources Mentioned: Daniel Seong LinkedIn Great Park Insurance Reach out to Ryan Hanley Learn more about your ad choices. Visit megaphone.fm/adchoices Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley interviews the veracious Carol Roth, entrepreneur, business television personality, and best-selling author of The War on Small Business. Carol joins the podcast for a tremendous conversation on small business in America.Episode Highlights: Carol explains why small businesses are being undervalued, especially during the pandemic. (7:58) Carol mentions how social media has exacerbated talking about intentions. (11:41) Carol shares her opinion as to why small businesses were murdered. (15:18) Carol explains the things that small business owners can do to be more active. (17:43) Carol mentions her book, called, The War on Small Business. (18:19) Carol shares why she’s fascinated by cryptocurrency. (25:19) Carol gives her opinion on cryptocurrency. (33:04) Carol explains why inflation is the worst-case scenario, in terms of wages and prices. (39:39) Carol shares her background as a free speech advocate. (48:02) What made Carol decide to write a book? (57:24) Key Quotes: “When intentions don't really matter, outcomes matter. So, there are a lot of people with a lot of really great intentions. They have no economic experience, and you end up putting ridiculous things in place to create barriers to economic benefits and wealth creation.” - Carol Roth “Have that patience and that breathing room to say...You know, I understand what this small business owner is going through and I'm gonna support. So, I feel like that's the kind of capitalist side.” - Carol Roth “I'm a free speech advocate, and so, I feel like, as long as you're not saying something that's directly calling for violence or harm against somebody, or doing something illegal, you should be able to say whatever you want.” - Carol Roth Resources Mentioned: Carol Roth LinkedIn Carol Roth Twitter Website- Carol Roth The War on Small Business Reach out to Ryan Hanley Learn more about your ad choices. Visit megaphone.fm/adchoices Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Became a Master of the Close: https://masteroftheclose.comIn this tremendous episode of The Ryan Hanley Show, Ryan Hanley is joined by Andrew Ryan and Jack Hertvik of Hertvik Insurance Group. Andrew and Jack are running a dynamic and growing agency that pushes the boundaries of what it means to be a traditional independent insurance agency, and in turn, dominating the insurance game.Episode Highlights: Jack shares one of the things he loves about working in the insurance industry. (9:27) How did Jack become an SIAA Master Agency? (10:06) Jack mentions one of the fascinating things happening in the industry. (11:34) Andrew shares how technology has changed the insurance industry. (13:16) Andrew mentions one of the huge factors that he and Jack have discussed. (16:42) When did Jack and Andrew decide that using more tech tools was for the benefit of their agency? (24:24) Jack shares the importance of building out your agency’s tech plan slowly. (36:04) Jack gives a few pieces of advice about the insurance industry. (42:36) Andrew tells listeners where he sees the agency five years from now. (51:35) Key Quotes: “If it was as easy as putting it in a box and just saying, hey, do this do that, we'd all be successful insurance agencies. So, watching them figure it out and kind of having that curiosity of figuring out what works for them is the best part of my job.” - Jack Hertvik “You always need to be thinking about how your replacement is going to handle it, not necessarily because you're going to be gone. But, because you might advance or you might have somebody else that needs to do that job. You have to be thinking about that stuff in the future.” - Jack Hertvik “I think that empowerment thing that Jack mentioned, is very important. And I think that's huge, especially in like, smaller agencies it’s probably even more important. Because if you have that embedded in your culture from the beginning, it's just, it's huge.” - Andrew Ryan Resources Mentioned: Andrew Ryan LinkedIn Jack Hertvik LinkedIn Hertvik Insurance Group Reach out to Ryan Hanley Learn more about your ad choices. Visit megaphone.fm/adchoices Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley is joined by Katherine Ternes, Vice President of Revenue at AgencyZoom. Kat joins the podcast to share her unique and dynamic expertise on developing processes and implementing a CRM inside independent insurance agencies. Kat is one of the most interesting people in the insurance industry. Did you know she's a world-class trap shooter? This is an episode you don't want to miss...Episode Highlights: Kat mentions an embarrassingly wonderful part of her being a geriatric millennial. (12:57) Kat shares her interests in competitive sports. (17:59) Kat mentions one of the things she learned that people want to strive toward.(27:37) Kat shares what people can achieve from being resourceful. (32:41) Kat mentions why she’s very proud of her team. (34:48) Kat explains what AgencyZoom is all about. (38:52) Kat discusses why employee enablement is so important. (40:31) Kat explains how to manage your sales processes. (50:18) How does Kat manage to keep track of their goals? (1:03:13) Key Quotes: “There's a matching component to grit that is actually able to be taught and able to be nurtured when you're exhausted. And, that's resourcefulness. Gritty people learn how to build up their resources.” - Katherine Ternes “We've hit all of the goals that the business sets, but, my own personal goals, I either need to lean into the resourcefulness and just say like, it's okay to have a moment of rest. Or, I have to get gritty real quick here. And it's really fun to be at that crux.” - Katherine Ternes “The teams that go and investigate the stuff that gets put on the roadmap and they test it, and they beta use it...those are the ones that make a world of difference. Those are the ones that take technology from being 150 agencies and it's just one person's opinion, and it's some engineers building stuff. You guys are the ones that take it and really build it into what independent agents need.” - Katherine Ternes Resources Mentioned: Katherine Ternes LinkedIn Agency Zoom Reach out to Ryan Hanley Learn more about your ad choices. Visit megaphone.fm/adchoices Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley interviews Zach Mefferd, CIC, Co-Founder of Coverage Direct and ZipBonds. Zach joins the show for an exclusive, first-ever podcast interview. In their conversation, they discuss where Zach developed his entrepreneurial spirit and how he's cultivated that spirit to found multiple successful companies within the independent insurance industry. Don't miss this episode...Episode Highlights: Ryan explains why streaming is interesting and important. (5:18) Zach mentions how he became interested in car racing. (14:07) Zach shares his thoughts on having a business partner. (28:10) Zach shares why boundaries are vital. (43:53) Zach mentions one of the things they do when hiring people. (47:27) Zach explains the four things that people must do to run a business. (52:02) Zach shares what made him move to Salesforce. (56:55) Zach mentions his favorite features of Salesforce. (58:34) Zach explains what ZipBonds is all about and why agents should be interested in it. (1:05:46) Key Quotes: “I don't have a problem with people, as long as we're on the same playing field to do it. They should be able to appreciate and enjoy their success.” - Zach Mefferd “Stop trying to make everything perfect before you go move. Make a step, do something. It can be done. It is going to be difficult. But, stop trying to have everything perfectly laid out before you start.” - Zach Mefferd “We move fast, we break things, we fix them, we find out how we can improve when we move on. We don't dwell on what didn't go. We just focus on what we can learn from, then move on.” - Zach Mefferd Resources Mentioned: Zach Mefferd, CIC LinkedIn Zach Mefferd, CIC Twitter ZipBonds Coverage Direct Reach out to Ryan Hanley Learn more about your ad choices. Visit megaphone.fm/adchoices Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley interviews Pat Costello, CPCU, Co-Founder, and Principal at Evolve MGA. Pat joins the podcast for a wonderfully nerdy deep dive into cyber insurance. Pat and Ryan also also discuss exactly how independent insurance agents can (and should) sell more cyber insurance to their clients. Don't miss this episode...Episode Highlights: Pat mentions what he’s learned from the pandemic. (5:34) Pat shares two reasons why having people in an office environment is vital. (7:17) Does Pat prefer working remotely or working in the office? (10:29) Pat shares his background and how Evolve MGA started. (13:15) Pat mentions some of the biggest issues he has seen from a retail broker perspective. (16:21) Why do agents still sell cyber insurance like it's a luxury and not as a necessity? (18:40) Pat gives a couple of facts about ransomware. (26:13) Pat shares why social engineering is the most common claim they see behind ransomware. (30:23) Pat explains why cyber insurance is significant. (34:24) Pat shares what they have recently introduced into their form. (47:35) Key Quotes: “If you have a few sales folks...I love having them together in the same room to kind of motivate each other and feel the energy, feel the vibes.” - Pat Costello “I think the insurance industry in the way it's set up with renewals, breeds an attitude of complacency for it, along with the fact that it's a pretty big age gap in the insurance industry.” - Pat Costello “As everything gets more connected to the internet and as people start using technology more, there's more potential for things to get hacked. If somebody is connected to the internet, it has the potential to be hacked. And so, everything that we are doing on a day to day basis is getting more and more technology driven.” - Pat Costello Resources Mentioned: Pat Costello, CPCU LinkedIn Evolve MGA Reach out to Ryan Hanley Learn more about your ad choices. Visit megaphone.fm/adchoices Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley is joined by Jason Cass, Owner of Agency Intelligence and managing partner of the Insurance Alliance. This is the second half of the conversation with Jason Cass that started on the Agency Intelligence podcast early this week. In this episode, we break down the current state of digital insurance and where we see the largest opportunities for growth. Don't miss this episode...Episode Highlights: Jason and Ryan discuss carrier growth rates and contingencies. (5:10) Ryan mentions what’s significant about AP Intego’s platform. (6:57) Jason and Ryan share their opinions on when to utilize B2B platforms. (9:26) Jason mentions why every agency has their own fingerprint. (10:27) Jason explains how to build a balance sheet. (11:44) Jason shares what David explained to him about how agents try to build P&Ls when you should be trying to build a balance sheet. (11:32) Jason shares one of the things he realized from what David said to him. (12:12) Ryan tells Jason about a conversation he had this week at Indium. (18:36) Key Quotes: “Every agency is actually its own fingerprint, right? Because we're all unique. So, you've got your team built-in on this.” - Jason Cass “David really laid that out one time, when he was trying to explain to me about how agents try to build P&Ls, when really you should be trying to build a balance sheet. How you build that balance sheet is by creating revenue, but not with so many clients.” - Jason Cass “I think when you say long term of who you can be, I think people don't realize it's those types of people who are going to stay with you and build that base that's going to help you project that. It's all because you tried to give them that one coverage.” - Jason Cass Resources Mentioned: Jason Cass LinkedIn Agency intelligence Insurance Alliance Reach out to Ryan Hanley Learn more about your ad choices. Visit megaphone.fm/adchoices Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley is joined by James Jenkins, CIC, CRM, CRIS, Founder of RiskWell Insurance. This is what happens when you hit record on a random conversation with James Jenkins... you're welcome.Episode Highlights: James mentions a cool thing about his conversations with Ryan. (6:56) James shares why Ryan’s approach on podcasts is different from his. (10:19) James explains the two opposing absolutes. (17:23) James shares one of the most significant things that emerging agents and tenured agents need to pay more attention to. (26:22) James shares the conversation he had with their Q3 quarterly prep yesterday. (39:11) James explains the beauty of having the right mindset. (47:10) James gives us fives steps that every agent should do to gain more growth opportunities. (57:35) Key Quotes: “This is the meat and potatoes of why I just love talking with you. Because, there is no black and white in this conversation. There is entirely shades of gray, there are nuanced places on a spectrum between two opposing absolutes.” - James Jenkins “I think everyone is better when the agency principal comes ready to play. Because, the agency principal, all of the producers are going to fall in line behind however the principal is doing business, and the industry as a whole is better for it.” - James Jenkins “If somebody wants to talk to you, make them talk to you then. Just having that tribal mindset of the independent agency, the retail IA...We are a tribe together. - James Jenkins Resources Mentioned: James Jenkins, CIC, CRM, CRIS LinkedIn RiskWell Insurance Reach out to Ryan Hanley Learn more about your ad choices. Visit megaphone.fm/adchoices Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley interviews Nigel Walsh, Managing Director of Insurance for Google. Nigel joins the podcast for a fun and nerdy discussion examining the differences between digitizing your insurance business and building a digital insurance business. The distinction is larger and more impactful than you might think. Don't miss this epic conversation...Episode Highlights: Nigel shares the difference between digitization and digitalization. (11:09) Nigel shares why digitization is not a bad thing. (15:18) Nigel mentions some important points about digitalization. (19:32) Nigel shares how people have become more innovative during the pandemic. (20:45) Nigel mentions some really cool things he learned during his induction to Google. (23:49) Nigel shares how to earn someone’s trust and respect. (30:04) Nigel mentions the best advice he was given when he left university. (36:23) Key Quotes: “If we create a fully digitalized agency that customers aren't ready for, then we still fail...Which is why digitization also works.” - Nigel Walsh “Sometimes, good is good enough. It doesn't need to be leading edge. You just need to make sure that you can pay your claims, you can serve your customers...that you do the right thing.” - Nigel Walsh “More businesses have been started in the last 12 months. So, even during a pandemic, people become more innovative, and are out there taking risks using government support or whatever else to go and start businesses.” - Nigel Walsh Resources Mentioned: Nigel Walsh LinkedIn Google Reach out to Ryan Hanley Learn more about your ad choices. Visit megaphone.fm/adchoices Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley interviews Ron Shroyer, VP of Sales at Aureus Analytics. Ron joins the podcast for a deep dive into data, DONNA, and why those who can harness data will rule the (insurance) world. This is a conversation you don't want to miss...Episode Highlights: Ron shares his career background. (6:59) Ron explains what Aureus Analytics is all about. (11:29) What did Ron find was unique when he first came to Aureus Analytics? (14:28) Ron shares how having access to influential people can really help with growth. (23:53) Ron explains what the sentiment score is all about. (26:43) Ron shares the difference between structured data and unstructured data. (36:56) Ron explains how DONNA works. (38:11) Ron mentions the most significant thing that they’ve processed within DONNA. (46:06) Key Quotes: “I love the industry. I mean, it is so well connected with the people... Just how the industry has an influence on what goes on with the rest of the world...everybody needs insurance.” - Ron Shroyer “If you take a deep look inside the opportunities you have, you can grow exponentially with the customers that are already at your door. It's way less expensive from a retention standpoint, and then also from a front-end organic growth standpoint. I mean, if you could save a point in retention, it makes it easier to get your growth goals in place.” - Ron Shroyer “We are good at understanding data and being able to give you a really strong insight based on that data. I look at that opportunity with Agency Zoom and running those trigger events and making our insights actionable.” - Ron Shroyer Resources Mentioned: Ron Shroyer LinkedIn Aureus Analytics DONNA for Agents Reach out to Ryan HanleyLearn more about your ad choices. Visit megaphone.fm/adchoices Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9