

Finding Peak [Formerly The Ryan Hanley Show]
Ryan Hanley, Bleav
A podcast for unreasonable people seeking unreasonable success.
This is the way.
This is the way.
Episodes
Mentioned books

Mar 2, 2023 • 52min
RHS 171 - Tim Hardcastle is Solving for Diversity in Insurance Product Design
Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley sits down with Tim Hardcastle.Tim Hardcastle is CEO and co-founder of INSTANDA, a digital insurance solution for the innovative insurance professional.This is one of my favorite conversations on this podcast in a long time…The INSTANDA platform enables carriers and MGAs to create, build and implement complex insurance products in weeks or months. Capitalize on opportunities and be first to market while lowering overall TCO. Seamlessly integrate with your ecosystem and technology environment. Tim and Ryan dive deep into their entrepreneurial journeys as well.This is an episode you don't want to miss…Episode Highlights:
Tim discusses what motivated him to launch INSTANDA. (3:35)
Tim believes that a risk perspective is important in business and that every successful entrepreneur must have the belief, passion, and drive to do whatever it takes to get the business going. (8:12)
Tim mentions that they launched INSTANDA in 2016 and that they are currently in 13 countries, with 80 clients, and a large workforce in the United States. (11:19)
Tim discusses what makes a real policy management system different from the old agency management system that many people are still utilizing. (26:04)
Tim explains that INSTANDA provides end-to-end service, including quotes, bind, service payment, and renewal, as well as simple claims. (30:25)
Tim believes INSTANDA to be one of the few companies that innovated with agility, adaptability, speed to market, and no code narrative. (31:45)
Tim discusses his observations on the insurance industry and the challenges it faces. (36:22)
Tim mentions that their vision is to work with every Progressive insurer in the UK and US core markets. (37:52)
Ryan discusses the distinction between growth agencies and lifestyle agencies, as well as how they leverage technology. (41:18)
Tim believes that they are not the solution for everything and everyone right now, but they feel they can grow and give value to any progressive company. (46:24)
Tim mentions that McKinsey Global Institute conducted a survey on insurtech and financial services and discovered that for every $1 of new revenue generated by new products, it is worth double the enterprise value of an existing core product. (49:15)
Key Quotes:
“Every successful founder has to have their belief, their passion, their drive, to take the steps necessary to do everything it takes to get the business going.” - Tim Hardcastle
“To be successful, you have to be fueled by a purpose in why you’re doing it, that belief, and that comes from different places, I have it, you have it…but it's about the essence of human endeavor. And I love being in the industry, because you meet so many people that are motivated and excited by jumping that chasm, whether it's small or large.” - Tim Hardcastle
“We love really difficult challenges because as you've seen, the technology is flexible you can genuinely mold it, meld it to your needs.” - Tim Hardcastle
Resources Mentioned:
Tim Hardcastle LinkedIn
INSTANDA
Reach out to Ryan Hanley
Rogue Risk
Finding Peak
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Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Feb 23, 2023 • 56min
RHS 170 - Josip Rupena Explains the World of Crypto Home Mortgages
Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley sits down with Josip Rupena.Josip Rupena is the founder and CEO of Milo.Milo is reimagining how global and crypto consumers access credit and financial services in a borderless world. They have built the first digital home lending solution to buy U.S. real estate or cash out their equity.This is an incredible conversation you don't want to miss...Episode Highlights:
Josip shares about his background in financial services and asset management and what led him to start Milo. (5:57)
Josip mentions that he hopes that the current market, in which mortgage volumes are decreasing due to high rates and a lack of inventory, inspires agencies to become more innovative, including discovering other means of insuring income and other factors. (8:18)
Josip explains that they've done over $130 million in mortgages and haven't had a single person who hasn't made payments. (13:36)
Josip shares what a crypto mortgage is and how it works. (17:29)
Josip discusses the loan application and payment procedure. (22:18)
Josip mentions that they also release USDC stablecoin for just 40% of the loan amount because it is tied one-to-one to the dollar. (23:31)
Josip discusses some of the regulatory issues they faced as a lender, as well as their advantages. (28:35)
Josip explains why they chose Coinbase over the other platforms. (30:46)
Josip mentions that things are changing with crypto and that it is maturing as an asset class, in addition to the consumers who invest in it. (42:49)
Josip hopes that more companies will enter the market at some time so that they can all come up with new ideas and grow quicker since the client will benefit. (45:29)
Josip believes that Crypto Mortage is the first mortgage product that can really help a consumer preserve and potentially expand their net worth over time. (47:31)
Key Quotes:
“We want to make sure that we minimize the risk of who we do business with, that we're compliant. Because ultimately, when we give someone a loan…it's a long term asset. It's not a two month speculative asset, right? People are thinking about this in terms of like, it impacts their life. So we have to take that responsibility very, very seriously.” - Josip Rupena
“I hope at some point that there are more companies that come into the space so that we can all ideate and evolve faster. Because ultimately, the one who's going to benefit is going to be the customer, right?, with more companies like ours.” - Josip Rupena
“What's unique about this product is it's really the first mortgage product that can really help a customer preserve their net worth and possibly grow it over time. ” - Josip Rupena
Resources Mentioned:
Josip Rupena LinkedIn
Milo
Reach out to Ryan Hanley
Rogue Risk
Finding Peak
Learn more about your ad choices. Visit megaphone.fm/adchoices
Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Feb 16, 2023 • 1h 2min
RHS 169 - The Keynote That Explains It All
Became a Master of the Close: https://masteroftheclose.comThis podcast episode is a live recording of my keynote presentation at the One City World Tour event by Bradley Flowers and Scott Howell of Insurance Guys Podcast and the team over at Glovebox.In this keynote, we detail, with stories, the concept behind "How to Close 89% of Inbound Leads".You do not want to miss this...Resources Mentioned:
Reach out to Ryan Hanley
Rogue Risk
Finding Peak
One City World Tour
Learn more about your ad choices. Visit megaphone.fm/adchoices
Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Jan 27, 2023 • 39min
RHS 168 - How to Close 89% of Inbound Leads
Became a Master of the Close: https://masteroftheclose.comIn this episode, we break down the exact process Ryan Hanley uses at Rogue Risk to close 89% of inbound insurance leads.Yes, that's right. This process, executed properly, results in enormous conversation rates for inbound leads.Listen and learn for yourself...Resources Mentioned:
Reach out to Ryan Hanley
Rogue Risk
Finding Peak
SIAA
Learn more about your ad choices. Visit megaphone.fm/adchoices
Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Jan 13, 2023 • 1h 5min
RHS 167 - How to Get Positive Outcomes in Sales
Became a Master of the Close: https://masteroftheclose.comToday we're joined by Mark McClure and Kim Read of Tivly, formerly CommercialInsurance.net, Tivly is a leading provider of new customers and services to the insurance industry.Tivly works with insurance agents, brokers and carriers looking to connect with specific types of businesses who are actively searching for insurance coverage.In this episode, we dig into Mark and Kim's experience with commercial insurance leads to better understand how independent insurance agents can grow their business using inbound leads.This is an episode you don't want to miss...Learn more about your ad choices. Visit megaphone.fm/adchoices
Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Dec 29, 2022 • 1h 3min
RHS Throwback: Gordon Coyle on Using Video to Create Inbound Specialty Liability Leads
Became a Master of the Close: https://masteroftheclose.comIn this throwback episode of The Ryan Hanley Show, Ryan Hanley interviews Gordon Coyle, founder, and president of The Coyle Group. Gordon is a risk management and insurance services firm specializing in liability products. He joins the podcast and explains how he's using video to create inbound leads in specialty liability insurance.This is an episode you do not want to miss...Episode Highlights:
Gordon shares his background story with Ryan. (13:00)
Gordon explains that his natural curiosity and motivation from Ryan led him to take it to the next level in the technological aspect of the business. (18:31)
Gordon talks about consistency and discipline being the keys to everything that you do. (21:07)
Gordon shares how he was able to assist someone who had seen his videos and asked for his help. (26:23)
Gordon shares that he gets his leads from people that are searching for answers on insurance on YouTube. (33:51)
Gordon explains that one of the hardest things for him to do is to repurpose content. (40:31)
Gordon shares that every sales job is all about getting noticed, and the best way to do that is through social media. (45:22)
Gordon shares that there are a lot of producers that have stood out and become successful through the use of social media. (48:14)
Gordon talks about the difference between paid and organic marketing in social media. (54:23)
Gordon advises people to think about the sales process and the closing ratios when talking about inbound and non-inbound businesses. (57:40)
Key Quotes:
"Consistency and discipline, I think, are key not only for marketing but a lot of things in whatever you do." - Gordon Coyle
"Every sales job is all about getting noticed, right? You have to kind of build interest you have to have you have to get your foot in the door, your toe in the door. And, you know, how do you do that? How do you get noticed? And I think that there's a lot of good opportunity to do that with content." - Gordon Coyle
"The consistency around video creates an aura of expertise, knowledge, whatever it may be, you become a very believable character." - Gordon Coyle
Resources Mentioned:
Gordon Coyle LinkedIn
The Coyle Group
The Coyle Group - YouTube
Reach out to Ryan Hanley
Learn more about your ad choices. Visit megaphone.fm/adchoices
Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Dec 22, 2022 • 55min
RHS 166 - The One Question You Must Answer in 2023
Became a Master of the Close: https://masteroftheclose.comYou MUST answer only one question in 2023 to maximize your success.Are you building a lifestyle or growth agency?There is no right or wrong answer. The only mistake is not taking the question seriously.In this special episode of The Ryan Hanley Show, we break down why this question is so important and how your answer creates a filter for all decisions you make about your agency.Don't miss this one...Learn more about your ad choices. Visit megaphone.fm/adchoices
Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Dec 15, 2022 • 1h 8min
RHS 165 - AI, Data & When to Ask the Right Questions
Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, we're joined by Helen and Dave Edwards, founders of Sonder Studios and authors of Make Better Decisions: How to Improve Your Decision-Making in the Digital Age, an essential guide to practicing the cognitive skills needed for making better decisions in the age of data, algorithms, and AI.Do not miss this incredible deep dive into the next generation of artificial intelligence and the insurance industry…Episode Highlights:
Dave shares that Sonder Studios has been operating since 2019, and it began with the purpose of truly opening people's minds to the depth of humanity in this digital age. (4:24)
Helen explains that data has value once people or machines understand it since humans think in 1-4 dimensions, but machines can think in infinite dimensions. (10:29)
Dave discusses that for the value of data to be translated to people, we humans must first understand what it means. (13:37)
Helen explains how to determine when to ask the correct questions when presenting people with a single data item that they disagree with. (18:21)
Helen explains that they wrote Make Better Decisions because decision making with data is very nuanced and one of the first things to look at is how our feelings are processing information. (28:09)
Helen believes it's important to be able to calibrate your accuracy depending on how well you understand something. (37:37)
Dave mentions that one of the nudges in their book is about recognizing who the humans are in the data and understanding what the data representation is. (43:25)
Dave explains that success has several layers, and that's where people get stuck because they don't know what they're asking of the data or which experience to depend on. (48:14)
Dave mentions that they named the book Make Better Decisions since there isn't one optimizable solution, heuristic, procedure, or six-step process to make a smart decision, but instead it’s a practice. (1:00:074)
Key Quotes:
“We sort of started Sonder studio with the mission of really wanting to open people's minds of the richness of humans, while we're in this digital age, you know, that it's not us being supplanted? It is actually where's the beauty? And where are the wonderful parts of being human? And how do we help people understand that?” - Dave Edwards
“It's a good idea to have a good understanding of the state of your own knowledge. And that being able to calibrate your accuracy with how well you understand something, is actually a pretty good thing. ” - Helen Edwards
“Our premise in our book and our premise around decision making is that there isn't one optimizable answer, there isn't one heuristic to follow, there isn't one process to follow, there isn't a six-step process to make a good decision. We believe this is truly a practice, which is why we have 50 nudges that help you get better, that's why we call it Make Better Decisions. ” - Dave Edwards
Resources Mentioned:
Helen Edwards LinkedIn
Dave Edwards LinkedIn
Sonder Studios
Book: Make Better Decisions: How to Improve Your Decision-Making in the Digital Age
Finding Peak
Reach out to Ryan Hanley
Learn more about your ad choices. Visit megaphone.fm/adchoices
Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Dec 1, 2022 • 26min
RHS 164 - Never Get Comfortable with Being Uncomfortable
Became a Master of the Close: https://masteroftheclose.com"Seek out pain, fall in love with suffering." - David GogginsIn this episode of The Ryan Hanley Show, we break why seeing comfort, even if it's comfort in being uncomfortable, is the worst course of action to reach success."Discomfort is your friend." - Joe RoganBig shout out to Chris Paradiso for the inspiration on this one, don't miss it…Resources Mentioned:
Finding Peak
Whether you’re thinking about starting a new independent agency or looking to grow your existing agency, SIAA is the solution. They aren’t simply the largest agency network in the country, they’re the best - because they make a real commitment to their members’ success. SIAA member agencies are independent, but never alone. Visit siaa.com to learn more.
Learn more about your ad choices. Visit megaphone.fm/adchoices
Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Nov 23, 2022 • 1h 8min
RHS 163 - Tanner Hackett On Scaling a Management Liability Company
Became a Master of the Close: https://masteroftheclose.comIn this episode of The Ryan Hanley Show, Ryan Hanley interviews Tanner Hackett, CEO, and founder of Counterpart, a management liability InsurTech reinventing the Commercial Insurance industry using the most robust data sets and cutting-edge technology, with the support and guidance of some of the most respected insurance, investment, and brokerage institutions in the world.This is an absolutely tremendous conversation you don't want to miss...Episode Highlights:
Tanner discusses his journey in the insurance industry, beginning with his entrepreneurial tech background. (7:16)
Tanner mentions that Counterpart is committed to assisting individuals in growing and understanding their exposures. (15:13)
Tanner discusses how Counterpart differs from the other 10 markets that can provide a competitive service. (17:50)
Tanner explains why he decided to go from wholesale to retail. (19:17)
Tanner discusses why he calls his team risk engineers rather than underwriters and what the difference is. (23:05)
Tanner shares that the reason he gets out of bed every day is to support entrepreneurs who are taking risks and doing things differently. (29:15)
Tanner discusses the importance of team consistency and having a clear vision. (36:19)
Tanner mentions that it's difficult to be a leader in the insurance industry these days and move the industry forward because many are so entrenched in their current workflows. (46:01)
Tanner explains small business risks and how Counterpart's products solve them. (55:03)
Ryan believes that the advantage of data is not just marketing, it’s also communications. (1:03:00)
Tanner explains they're here to educate the market about the potential for management liability. (1:04:57)
Key Quotes:
“It's really tough to be a leader these days in the insurance space and move the industry forward because people are so entrenched in their current workflows, current processes.” - Tanner Hackett
“We want to be advocates for these small businesses. We want to take this off their plate because we talked about how hard it is to be a small business already, and be educating these businesses about what their exposures are, how they're researching, and how our product responds to those risks.” - Tanner Hackett
“We're here to educate the market about the potential for Management Liability. Again, it's not where it is today, but what it should be for them in terms of the service that we can provide, and the quality product we can provide for the small business owners. And we need to do this through partnerships.” - Tanner Hackett
Resources Mentioned:
Tanner Hackett LinkedIn
Counterpart
Reach out to Ryan Hanley
Learn more about your ad choices. Visit megaphone.fm/adchoices
Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9