

Ecommerce On Tap
Nathan Resnick and Aaron Alpeter
Ecommerce on Tap is a world where Supply Chain meets storytelling. Join Nathan Resnick and Aaron Alpeter each week as they offer insights into the backend of successful businesses. Brought to you by Sourcify and Izba Consulting!
Episodes
Mentioned books

Sep 9, 2024 • 51min
The Diamond Debate: Lab-Grown vs. Natural and Brilliant Earth's Ethical Journey
🎙️ Welcome to another episode of Ecommerce On Tap! Today, Hosts Nathan Resnick and Aaron Alpeter dive deep into the fascinating world of Brilliant Earth, a company making waves with nearly half a billion dollars in revenue by championing ethically sourced jewelry. We'll explore the heated debate between lab-grown and natural diamonds, dive into the engrossing founding story of Beth Gerstein and Eric Grossberg, and discuss the significant business and ethical considerations shaping the diamond industry.
From tackling misconceptions about product sourcing to implementing blockchain technology for unparalleled transparency, Brilliant Earth’s journey from a humble bootstrap operation to an IPO-listed powerhouse is nothing short of extraordinary. Plus, we’ll touch on current events like LEGO’s sustainable shift and the burgeoning success of creator-led brands. Join us as we dissect the choices faced by modern consumers and founders alike in this sparkling episode. Let's get into it! 💎🛍️✨

Sep 2, 2024 • 1h 2min
Delivery Drama: Tackling Cold Chain Challenges in Meal Kits
In today's episode, Aaron and Nathan analyze the strategic pivots companies like Sunbasket are making from front-end to back-end solutions. We delve into the complexities of managing meal kit supply chains and the innovative use of predictive algorithms to enhance accuracy. We also examine the competitive landscape, the necessity of scalability, and provide critical insights for entrepreneurs entering the meal kit industry. Special thanks to our sponsors, Sourceify and izba. We invite you to share your feedback and suggestions for future discussions. Thank you for tuning in.

Aug 26, 2024 • 1h 11min
What Went Wrong at Thrasio: Bankruptcy Analysis and Future Outlook
Welcome to another riveting episode of "Ecommerce On Tap" with your hosts, Aaron and Nathan. Today, we're diving deep into the rise and fall of Thrasio, an e-commerce powerhouse that once took the Amazon aggregation world by storm. We'll explore how Thrasio soared to a $10 billion valuation by acquiring and scaling Amazon brands, only to face bankruptcy in 2024 due to a combination of debt issues, market shifts, and strategic missteps.
We'll analyze how their rapid growth, over-reliance on Amazon, and operational challenges led to their downfall. Plus, we’ll discuss the broader implications for investors, with pension funds and wealthy individuals feeling the impact, and examine the evolving e-commerce landscape amidst new players like Temu and Shein.
Join us as we unpack Thrasio's tumultuous journey, reflect on lessons learned, and consider what the future holds for this industry giant re-emerging from bankruptcy with a focused strategy and new leadership. And don't forget, we want to hear your thoughts—connect with us on social media to share your insights and experiences. Let's tap in!

Aug 19, 2024 • 46min
Bootstrapping ButcherBox: Building a $500 Million Business Without External Funding
Welcome back to another exciting season of Ecommerce On Tap! In our premiere episode, we're diving deep into the inspiring journey of ButcherBox, a bootstrapped e-commerce sensation. Our hosts, Nathan and Aaron, uncover how Mike Salguero transformed his humble beginnings and entrepreneurial spirit into a $500 million subscription-based meat delivery giant.
From Mike's early days in sales and a viral t-shirt business to the pivot from custom woodworking to jewelry, and finally, to launching ButcherBox out of a personal need for quality grass-fed beef, this episode chronicles it all. You'll hear about the innovative strategies behind ButcherBox's Kickstarter success, their unique supply chain management, and their impressive growth without external funding. Plus, Nathan and Aaron discuss the broader trends in the meat industry, shifting consumer preferences, and the future possibilities for ButcherBox.

Jun 24, 2024 • 53min
From Bean Bags to IPO: The Lovesac Success Story
Episode Highlight: Lovesac
Lovesac is not your average furniture company. From humble beginnings selling giant bean bags to becoming the fastest-growing furniture company in the U.S., their journey is nothing short of remarkable. Here are some key takeaways from this episode:
Sustainability Meets Innovation
Founder Shawn David Nelson's vision has taken Lovesac from a side hustle to a Nasdaq-listed success story. By recycling plastic bottles into fabric and aiming to move 75% of production outside of China, Lovesac is committed to sustainability without heavily marketing it.
Strong Omnichannel Strategy
Lovesac excels with a robust omnichannel strategy, controlling their own retail locations and website without wholesaling. This approach ensures a seamless customer experience for those making higher-ticket purchases — all while managing the distribution of their bulky furniture items efficiently.
Modularity and Customer Focus
Lovesac’s unique selling proposition? Modularity. They offer customizable, modular couches designed for life. Aaron and Nathan discuss how this modularity addresses trends and concerns about technological obsolescence in furniture, emphasizing product longevity and customer satisfaction.
Financial Outlook and Investor Appeal
Despite the highs and lows in stock performance post-IPO, Lovesac’s focus on long-term investor value, with profit multiples over revenue growth, sets them apart. The hosts ponder if going private might accelerate their ambitious goals.
Market Evolution and Growth Potential
With the global furniture market projected to grow from $541 billion in 2023 to $780 billion by 2030, Lovesac’s trajectory of innovation, combined with its millennial-focused targeting, positions it well to capitalize on this expansive potential.
Lessons in Resilience
From initial struggles with profitability to achieving a $1 billion valuation, Sean's entrepreneurial journey exemplifies persistence. The loveable "LOVE" ticker symbol and strategic brand marketing have secured Lovesac a top spot in the American furniture market.

Jun 17, 2024 • 55min
How Pair Eyewear is Disrupting the Market with Customizable Frames
The eyewear industry has been largely dominated by a few major players, with Luxottica leading the pack. Interestingly, even Warby Parker, a celebrated e-commerce success story, holds only 2% of the market share. Pair Eyewear, however, is making waves with its unique approach to customizable and fashion-forward eyewear.
Behind the Brand:
The founders of Pair Eyewear, Nathan and Sophia, bring diverse experiences to the table. While Nathan has an extensive background with stints at GE and Bain, Sophia's notable experiences include working with JPMorgan and Goldman Sachs. Their shared ties to Stanford and their network have played a crucial role in gaining investor confidence despite their limited industry experience.
Shark Tank to Stardom:
In 2020, Pair Eyewear gained significant attention after appearing on Shark Tank, where they secured a deal with Mark Cuban—$400k for 10% equity and a $1.50 royalty. This exposure fueled their rapid growth, particularly in the adult segment, after originally focusing on kids.
Unique Business Model:
Pair Eyewear stands out with its strategy of selling customizable frames and limited editions, including collaborations with major brands and sports teams. Their unique selling points include a synthetic subscription model and a community-driven approach with an invite-only Facebook group.
Operational Excellence:
With 185 employees and vertical integration, Pair Eyewear efficiently manages its made-to-order supply chain. Sourcing materials from Asia and assembling in California, the company focuses on reducing order-to-delivery times using a metric they call "click to ship." Pair Eyewear's dynamic shipping strategy includes free shipping for orders over $45, international shipping options, and a 30-day return/exchange policy.
Sustainability and Future Prospects:
Nathan highlights Pair Eyewear's commitment to sustainability and explores their potential exit strategies and market disruption capabilities. Both Aaron and Nathan speculate on Pair's future, discussing potential acquisitions and the broader implications for the eyewear market.
Fun Fact:
Did you know that the history of eyewear dates back to the invention of the reading stone in 1000 AD? The first wearable eyeglasses were developed in Italy in the late 13th century, setting the stage for centuries of innovation, from Benjamin Franklin's bifocals to modern blue light filtering glasses.

Jun 10, 2024 • 56min
Meet By Humankind: The Personal Care Brand Championing Sustainable Practices
🚀 Excited to share insights from the latest episode of the "Ecommerce On Tap" podcast featuring the inspiring story of By Humankind, a company revolutionizing the personal care industry with a focus on sustainability! 🌿
In this episode, we dive deep into how By Humankind is tackling the single-use plastic challenge with innovative products for your morning routine. Here are three key takeaways:
🔹 Radical Reduction in Plastic Waste: By Humankind's product offerings, such as refillable deodorants, shampoo bars, and mouthwash tablets, can help eliminate approximately five pounds of plastic waste per person annually. Imagine the collective impact if everyone made the switch!
🔹 Innovative Product Formats: With a unique approach that includes paper pod refills and all-natural ingredients, By Humankind ensures that their products are not only eco-friendly but also effective. Founders Brian Bushell and Joshua Goodman have highlighted the critical balance between product performance and environmental impact.
🔹 Education and Long-term Change: By Humankind's strategy goes beyond selling sustainable products. They are committed to educating consumers about the importance of sustainability, aiming for long-term changes in consumer behavior. The brand’s distinctive visual presence and emotional connection with customers are key components of their marketing strategy.
Don't miss this episode to hear more about By Humankind’s journey and their vision for a cleaner, plastic-free future! 🌏💚 #Sustainability #Ecommerce #PlasticFree #ByHumankind #Podcast #EcoFriendly #Innovation #ConsumerGoods

Jun 4, 2024 • 1h
ByHeart vs. Bobbie: Comparing Strategies, Funding, and Market Potential in Baby Formula
In our latest episode of Ecommerce On Tap, we dive deep into the fascinating journey of ByHeart, a game-changer in the infant nutrition industry. From navigating supply chain hurdles to launching a breakthrough product, ByHeart's story is a masterclass in resilience and innovation.
🔍 Innovative Product Development:
- ByHeart’s five-year research journey led to the creation of a scientifically advanced baby formula that mimics breast milk, setting new standards in the industry.
🏭 Vertical Integration & Manufacturing:
- By owning three manufacturing facilities, ByHeart controls its entire production process, enabling quicker innovations and effective management of supply chain issues.
💰 Strategic Funding & Growth:
- With a total of $395 million in raised capital, ByHeart strategically invested in FDA processes and manufacturing, navigating the volatility of the infant formula market and demonstrating significant potential upside.
Join hosts Aaron Alpeter and Nathan Resnick as they explore ByHeart’s inspiring path, the competitive landscape, and strategic insights for e-commerce entrepreneurs. This episode is packed with valuable lessons for anyone interested in building and scaling a business in a highly regulated industry.
🔗 Get involved: Engage with us on LinkedIn and Twitter, leave a review, and share this episode with your network.

May 27, 2024 • 52min
Building a Legacy: Lovevery’s Focus on Quality, Trust, and Sustainable Toys
Join Aaron and Nathan as we explore Lovevery's incredible growth story, discuss their potential move towards an IPO, and uncover the strategies behind their brand loyalty and success.
💡 Key Takeaways:
- Mission-Driven Growth: Lovevery’s dedication to providing high-quality, science-based toys and content to help parents navigate child development is central to its success. This mission-driven approach has built a loyal customer base and strong brand trust.
- Innovative Product Strategy: Emphasizing non-digital, eco-friendly products, Lovevery ensures developmental appropriateness and safety, setting them apart in a market dominated by digital-first toys.
- Sustainable Business Practices: Despite supply chain challenges during COVID, Lovevery maintained their focus on sustainability by using non-toxic materials and carbon offsets, demonstrating their commitment to quality and environmental responsibility.

May 20, 2024 • 1h 5min
Against the Grain: The Innovative Path of Harry's in Men's Grooming
This week, Aaron and Nathan dive into the fascinating world of Harry's, the American shaving supply company that bravely took on industry giants and won.
In this Episode:
- Founding Story of Harry's: Discover how co-founders Andy Katz-Mayfield and Jeff Raider disrupted the market. Inspired by Andy's frustrating experience buying razors at a gas station, Harry’s aimed to transform the shaving category in a way similar to how Warby Parker changed eyewear.
- Manufacturing Insights: Learn about Harry’s unique manufacturing process, involving everything from liquefying specialty steel from Sweden to packaging and assembly in China.
- The Market Landscape: Get an overview of the competitive shaving market, the substantial barriers to entry, and how Harry's managed to carve out a significant piece of the pie, even gaining big-box retailer interest like Target.
- The Value of Customer Feedback: Hear how Harry’s leverages customer feedback for product strategy and how their vertical integration helped reduce costs and ensure quality.
- The Co-CEO Dynamic: Explore the unconventional co-leadership model that Andy and Jeff employed, and what it might mean for the future of managerial structures in startups.
- Fundraising and Expansion: Follow Harry’s journey from raising a $4 million seed round to generating $750 million in revenue by 2023, with plans to potentially go public by 2024 or 2025.
Special Highlights:
- The iconic history of shaving, from King Camp Gillette’s first safety razor to the modern multi-blade designs.
- The importance of international expansion with Temu cooling off in America and refocusing on Europe.
- Insight into potentially lucrative partnerships and acquisitions, like the next-generation infant formula company "By Heart."
Thought-Provoking Questions:
- Could another company have challenged Gillette when Harry’s emerged?
- What are the next frontiers for Harry’s as they aim to become the next P&G or Unilever?