SwitchedOn Australia

Energy retailers are making bold claims about savings, but are they misleading, or even breaking the law? Australia’s leading consumer advocate, CHOICE, thinks so. They’ve launched their first-ever super complaint under a new framework that lets them bring serious, systemic issues directly to the ACCC. Their focus are retailers marketing so-called ‘saver’ or ‘value’ plans that actually cost more than standard offers. The ACCC has agreed to investigate whether these tactics breach consumer law. Other questionable practices, like offering the same name plan at different prices, or promoting ‘better offers’ that aren’t actually better, have been referred to upcoming regulatory reviews. Jordan Cornelius, Senior Campaigns & Policy Adviser at CHOICE, breaks down the complaint, and what’s at stake for consumers.

Earlier this month, two competing visions for the future of farming emerged on opposite sides of the country. At Gina Rinehart’s Bush Summit in Broome, renewables were cast as a threat to rural communities, while in Canberra, the inaugural Farming Forever Summit highlighted how clean energy is sustaining farm livelihoods. Fourth-generation farmer Charlie Prell knows the difference firsthand. After years of drought and falling commodity prices pushed his Crookwell property to the edge, wind turbines helped secure his farm’s future and supported his retirement. Charlie shares his story of resilience and why he sees renewables as part of farming’s survival, not its downfall. But he’s blunt about some of the renewable industry’s missteps and how rushed contracts and divisive tactics by some developers left scars that still fuel distrust and give ammunition to anti-renewables campaigns. The challenge now is to rebuild trust, ensure farmers have genuine agency, and prove that clean energy can strengthen rural communities rather than undermine them.

Golo Maurer, an ornithologist and Director of Bird Conservation Strategy at BirdLife Australia, discusses the innovative AVISTEP tool poised to transform renewable energy development in Australia. This tool uses extensive bird sighting data to predict the environmental impact of projects like wind and solar farms. Golo emphasizes the tool's potential to safeguard bird populations while promoting responsible energy expansion. He also highlights the importance of collaboration with experts to ensure that renewable infrastructure is built in ecologically safe areas.

What happens when an entire community decides to ditch gas and go electric? That’s the challenge behind Electrify 2515, Australia’s most ambitious community electrification pilot. Backed by Rewiring Australia, Brighte, Endeavour Energy, and ARENA, the project is helping 500 households in postcode 2515 swap in heat pumps, induction cooktops, and solar quickly, and at scale. 60 homes have already taken the leap, and the early lessons reveal a lot about costs, supply chains, and how people are actually living with smart energy tech. John Buchelin from Rewiring Australia, and the pilot’s operations manager outlines what’s working, what’s not, and why this bold experiment matters for households, tradies, and the future of the grid.

Saul Griffith, an engineer and author of 'Plug In', discusses the vital role of households in Australia’s clean energy transition. He argues for electrification as a means to cut emissions and save money. Griffith shares insights from his work with Rewiring America and Australia's energy challenges. He advocates for a consumer army to fight for energy justice, tackling skepticism around the energy industry and the need for innovative solutions. The conversation touches on the future of battery technology and the importance of local solar manufacturing.

Australia’s electricity system was designed around a centralised model, where generators, networks and retailers stay in their own tightly regulated 'swim lanes.' But with the rise of rooftop solar, batteries and electric vehicles, integrating decentralised energy is proving a major challenge. Ausgrid, the country’s largest electricity distributor, has proposed a bold pilot to turn unused commercial rooftops into solar hubs, link them with community batteries, and share that power with 32,000 households, including renters and apartment dwellers who can’t access solar. The model could potentially lower bills, reduce network costs, reduce the amount of new transmission that’s needed, and make the system fairer. Critics, however, warn that allowing networks to move into generation and storage could stifle competition, raising big questions about who should deliver local power and how to balance innovation with consumer fairness. Marc England, the CEO of Ausgrid, puts the case for embracing opportunities that are currently being missed.

Energy hardship in Australia is more widespread — and more complex — than many people realise. The latest national survey from Energy Consumers Australia shows that one in five households are either experiencing, or at risk of energy hardship, with many cutting back on heating and cooling even when they aren’t in financial stress. Ashley Bradshaw, executive manager of analysis and advocacy at ECA, discusses what’s driving this growing problem, why it affects far more than just low-income households, and what needs to change to ensure everyone can access the energy they need to live well.

As Australia moves toward an all-electric future, a key question looms: how can we meet the surge in electricity demand that will be needed when we all drive electric vehicles, heat our hot water with electricity, cook with induction stoves and heat and cool our homes with reverse cycle air-conditioners? New modelling from the Australian National University, using the ACT as a case study, suggests the answer lies not in building more infrastructure but shifting when we use power. By charging electric vehicles and heating water during the day, when solar energy is plentiful and network demand is low, we could electrify our homes and transport without overloading the system. Dr Bjorn Sturmberg is a senior energy researcher and lead researcher on the ANU study.

In the third part of our series, So you want to install a community battery?, Dr Juliette Millbank and Mathew Charles-Jones from Totally Renewable Yackandandah share insights from TRY’s first battery project, a behind-the-meter installation on a former timber mill site, and their second, which is council-owned and focused on community resilience. TRY is a grassroots group that’s been working since 2014 to transition their Victorian town to 100% renewable energy. With their second community battery about to come online, they reflect on why batteries are not the best starting point for many communities, why deep local knowledge, strong partnerships, and early wins with simpler projects are essential before installing a community battery. We hear why the future of community batteries lies not just in technology, but in trust, collaboration, and a clear understanding of what each community is trying to achieve.

New modelling from the Institute for Energy Economics and Financial Analysis shows we’ve been looking for solutions to rising electricity prices in the wrong places. The real key to slashing household energy bills isn’t more power plants or political debate over gas vs renewables. And it’s not one-off bill rebates either. It’s targeted energy upgrades in our homes. Efficient electric appliances, rooftop solar, home batteries, and thermal upgrades could slash bills by 80 to 90%, with the biggest savings in cities like Sydney. These upgrades not only reduce household energy use and bills but also cut demand on the broader grid, benefiting everyone by lowering peak demand and gas reliance. But what will it take to make these savings a reality? Jay Gordon is an Energy Finance Analyst at IEEFA and author of the new report.