SwitchedOn Australia

For the first time, a major energy retailer, Energy Australia, has publicly admitted that its carbon offset product, ‘Go Neutral’, failed to eliminate the harms of burning fossil fuels. Energy Australia was forced to apologise to more than 400,000 customers who were told their gas and electricity usage could be made “carbon neutral” through offsets. The admission came after a two-year legal battle spearheaded not by government regulators, but by a small grassroots group of concerned parents. Nic Seton, the CEO of Parents for Climate, explains how the campaign unfolded, what the settlement means for consumer trust, and why this moment should be a wake-up call for corporate Australia, the carbon offset industry, and the government regulators.

When renewable energy developers first approached the Hay Shire Council in south-west NSW, the council saw both opportunity and risk. With the region designated as a Renewable Energy Zone and major wind projects on the horizon, they knew the energy transition could bring real benefits, but also real community division. Rather than sit back and let events unfold, they took the lead, helping ensure the community would engage with the transition. In partnership with the community, Hay Shire Council developed a proactive, inclusive process that not only kept the community informed, but led to a clear, community-driven set of benefit proposals, ranging from long-term affordable energy to supported housing. Ali McLean, the Council’s Economic Development Manager, shares how local government can shape the future when it steps up early and listens closely.

A critical question emerges as we push to decarbonise, electrify our homes, and modernise the grid: who benefits from the clean energy transition—and who risks being left behind? Shalanda Baker, Vice Provost for Sustainability and Climate Action at the University of Michigan and former Director of Energy Justice and Equity under the Biden administration shares her powerful insights on how the rapid shift to decarbonisation could risk repeating the inequities of the fossil fuel era if not carefully managed. She highlights the disproportionate impact of energy insecurity on low-income and communities of colour in the U.S. and draws parallels to Australia's energy landscape, where rising costs and shifting policies threaten vulnerable communities. With a focus on designing energy systems that are equitable, accessible, and sustainable, Baker urges policymakers to prioritise justice alongside decarbonisation to ensure that the benefits of clean energy flow to those who need it most.

It’s estimated Australians are spending $4 billion more each year on electricity than we need to, simply because we’re not on the best energy plan available to us. But very few of us switch retailers because the process is too tedious and opaque. Frustrated by his own painful experience trying to switch electricity retailers, Matt Peterson has turned his ordeal into a startup business that could help us all save hundreds if not thousands of dollars. Automised Energy is an automated platform that helps Australians cut through the energy comparison chaos using our own data, and newly available legislation, the Consumer Data Right. Unlike many comparison services, Automised Energy isn’t tied to any retailer, which means their recommendations are driven by what's best for us, not a commission.

As Australia heads into the final week of the federal election campaign, we explore groundbreaking new analysis from the Australian National University that identifies which electorates are the best sites for renewables. While renewable developers have long known where the best sites are, local communities have often been left in the dark. In this episode, we dive into how making this data public could shift the balance of power and give regional Australia a real say in the clean energy boom. With billions of investment and jobs on the table it could reshape the future of regional communities. Senior researcher Dr Cheng Cheng reveals that New England — the electorate of outspoken renewables critic Barnaby Joyce — could host enough clean energy to power half the country, unlocking $60 billion in investment and thousands of jobs.

The second of our series spotlighting community independents with expertise in energy as they prepare to contest the upcoming federal election. Nicolette Boele is running for a second time in the Liberal seat of Bradfield on Sydney’s North Shore. Drawing on more than 35 years of experience across climate, finance, and clean energy, Nicolette shares her perspective on Australia’s energy and climate challenges — and why she believes they’re rooted in a broader political failure. She discusses what’s driving her renewed campaign, her vision for a more accountable and transparent political system, and how better climate and energy policy could help tackle Australia’s cost-of-living and housing crises.

The Federal electorate of Calare sits at the heart of Australia’s energy transition. It’s home to one of NSW’s Renewable Energy Zones, a proposed site for the federal Opposition’s nuclear energy plan, and a major agricultural region navigating rising energy costs and climate impacts. Community independent candidate Kate Hook explains why Calare is a microcosm of the national energy debate — and why she believes the electorate has more to gain from the shift to renewables than almost any other. She outlines her plan for fairer access to clean energy, including government-backed loans to help households electrify and reduce energy bills, and argues for a managed transition that supports fossil fuel workers, delivers regional investment, and avoids costly delays, and distractions like nuclear.

Rooftop solar has long been out of reach for many renters and apartment dwellers but the Haystacks Solar Garden in NSW’s Riverina has pioneered a new model for people locked out of rooftop solar. Haystacks is Australia’s first large-scale solar garden — and a recent winner of a Banksia National Sustainability Award. With 175 ‘solar plots’ generating power from the Grong Grong solar farm, this community-led project offers a new model for energy equity and a fresh take on how big solar can partner with communities. Nigel Hancock from community energy group Pingala, one of the key partners behind Haystacks, explains how solar gardens work and whether the model can be scaled to empower more communities around the country.

Regional Australia is on the frontlines of the renewable energy boom, but many locals feel left out of the action. Tony Inder is a sixth-generation sheep farmer from Wellington, NSW, who's found a way to make large-scale solar and agriculture work together. Tony now runs sheep under solar panels, and he says it’s been a win-win for the land, the livestock, and the local economy. His story challenges the idea that solar farms and farming can’t mix, and shows what’s possible when communities are part of the energy transition from the ground up.

With cost-of-living pressures making energy a key election issue, we look at how tariff reform can impact on affordability and electrification, as well as support and accelerate the transition to renewables. Dr. Ahmad Faruqui is a San Francisco-based energy economist with over 45 years experience advising electricity utilities, regulators, and governments worldwide. He discusses why we need to reform our electricity tariffs, ways we can do that, and how consumers can benefit from a more flexible, future-focused electricity system.