What's Next! with Tiffani Bova

This conversation features Terri Sjodin, the Principal and founder of Sjodin Communications, known for her expertise in persuasive presentation skills and her bestselling books. She shares insights on common pitfalls in presentation skills and the importance of self-awareness. Terri emphasizes mastering the elevator pitch and discusses the balance between creativity and information. The episode dives into the complexities of in-person versus virtual presentations, highlighting strategies for connection and engagement that can elevate any professional's impact.

Welcome to the What's Next! Podcast with Tiffani Bova.    This week, I’m welcoming back for a second time Terence Mauri, a global expert on the future of leadership, AI, and disruption, and really, the intersection of those three things. As the founder of the Hack Future Lab, he spearheaded a movement for leaders to find the upside of disruption and rethink leadership for a post-AI world. He has a new book out called The Upside of Disruption: The Path to Leading and Thriving in the Unknown.    THIS EPISODE IS PERFECT FOR… anyone navigating change in work or life who wants to lead with direction.   TODAY’S MAIN MESSAGE… we’ve all heard the saying, “The only constant in life is change,” and most of us would agree, considering the changes we’ve seen even just in the past several years. How do you approach leadership and innovation in times of change? Terence Mauri challenges us to think beyond incremental change and embrace bold, transformative thinking. In this episode, he discusses how leaders can stay future-ready and thrive in the face of uncertainty.    KEY TAKEAWAYS… We’re hardwired to have a "yes, but" mindset which tends to be very reductionist. When you practice a "yes, and" mindset, you open yourself up to opportunities. Move from KPIs (key performance indicators) to KBIs (key behavior indicators). Prioritizing subtraction is one of the finest forms of learning.  Combat "bore-out" by aligning work with purpose and creating a culture of engagement.   WHAT I LOVE MOST… Terence reframes disruption as an opportunity when so many see it as an obstacle. He encourages listeners to lean into change with curiosity.   Running Time: 25:56   Subscribe on iTunes   Find Tiffani Online: LinkedIn Facebook X   Find Terence Online: Website  LinkedIn    Terence’s Book:  The Upside of Disruption: The Path to Leading and Thriving in the Unknown  

David Edelman, a senior lecturer at Harvard Business School and co-author of the bestselling book "Personalized: Customer Strategy in the Age of AI," shares his expertise on effective personalization. He delves into the Five Promises of Personalization and how AI can transform customer experiences. Edelman highlights challenges companies face, such as measuring ROI and aligning executive compensation with performance metrics. He emphasizes the need for collective responsibility in customer experience and provides actionable insights for organizations of all sizes.

Welcome to the What's Next! Podcast with Tiffani Bova.     This week, I wanted to bring back a conversation I shared a while back with the first What’s Next guest to be quoted in my book, Growth IQ. Mayur Gupta is the Chief Marketing Officer at Freshly, leading a team of marketers to make Freshly an iconic brand and drive breakthrough growth. Before Freshly, Mayur was the Global VP for Growth & Marketing at Spotify, the Chief Marketing Officer at Healthgrades, and the first-ever Global Chief Marketing Technologist at Kimberly Clark, one of the largest global consumer packaged goods companies. In 2014, Mayur was recognized as one of the “40 under 40” leading marketers in the industry by Brand Innovators, was profiled by the Harvard Business Review and the Economist as the model Chief Marketing Technologist, and also received the CMO Programmatic Award by the CMO Club. He sits on the Board of Directors of Adtalem (NYSE:ATGE) and D’Addario (private), guiding the C-Suite in their digital transformation.    THIS EPISODE IS PERFECT FOR… marketers looking for a master class of modern marketing and how to create an experience that will influence, inspire, and change a human life from one of the quintessential marketers of our time.    TODAY’S MAIN MESSAGE… Mayur brings his engineering mind to the world of marketing. His message? Your internal culture–your company culture–is key and central to the culture you are trying to build around your product. It’s important and indispensable to use everything at your disposal: math, science, and research. But ultimately, it’s all about being customer-focused, authentic, and transparent. At the core of any well-rounded, successful, and long-lasting organization is a human-centric strategy that is sincere and authentic. Your goals as an organization should always be customer-focused, and that starts within your organization with your very first customer, your employee. You cannot be customer-focused if you do not first care for and about the people you work with, because they are the brand.     WHAT I LOVE MOST… Mayur’s transparency on the fact that this is all a journey and things in our industry continue to change based on what the customer wants from us.    Running time: 36:07    Subscribe on iTunes     Find Tiffani Online: Facebook  LinkedIn  X    Find Mayur Online: LinkedIn   

Welcome to the What's Next! Podcast with Tiffani Bova.    I have the pleasure of welcoming Mo Bunnell to the show today. He helps complex organizations grow by scaling business development skills and creating a growth-oriented culture. He's the founder of Bunnell Idea Group (BIG), which has trained tens of thousands of professionals at hundreds of organizations. He is the author of The Snowball System and has a new book out called Give to Grow: Invest in Relationships to Build Your Business and Your Career.   THIS EPISODE IS PERFECT FOR… anyone looking to grow their business and deepen client relationships in a more meaningful, human-centered way.   TODAY’S MAIN MESSAGE… in this day and age, business development isn’t about deals but relationships. Mo dives into this approach and explores how to build authentic, lasting relationships that add real value and, ultimately, drive growth.   Key Takeaways: Mo’s 3-step process to collaborate better and drive more revenue: fall in love with their problem, give them the experience of working with them, and make a recommendation.  The skills you need to do the work after you get the “yes” are the opposite of the skills you need to get the “yes.” Those who identify where the decision makers see value and attach to it will find the magic. Relationship building takes time and effort. Mo recommends quarterly audits to strategically delegate or automate tasks to create more space for relationships.    WHAT I LOVE MOST… take a few minutes to make a list of the 10-15 relationships that are the most important to your future success. Mo says these are the relationships you should be focused on developing now.    Running Time: 29:34   Subscribe on iTunes   Find Tiffani Online: LinkedIn Facebook X   Find Mo Online: Website  LinkedIn    Mo’s Book:  Give to Grow  

Frederik Pferdt, former Chief Innovation Evangelist at Google and author of "What's Next Is Now," explores how to actively shape our futures. He introduces six principles to live future-ready, emphasizing that our choices influence our paths. Frederik contrasts the concepts of mindset and mind state, urging a more dynamic approach to decision-making. He also shares intriguing insights on emerging technologies like flying taxis and advocates for the power of intentional living. This conversation is perfect for anyone looking to cultivate a growth-oriented mindset!

Welcome to the What's Next! Podcast with Tiffani Bova.    This week, I’m joined by Jessica Kriegel. She is the Chief Scientist of Workplace Culture for Culture Partners, leading research and strategy in best practices for driving results through culture. For 15+ years, Jessica has been guiding global, national, Fortune 100, and other organizations across finance, technology, real estate, and healthcare industries on the path to creating intentional cultures that accelerate performance. And she has a book coming out called The Culture Equation, where she dives into how people think and act to get results.    THIS EPISODE IS PERFECT FOR… leaders who want to improve company culture.   TODAY'S MAIN MESSAGE… what does it take to build a thriving company culture? In this episode, Jessica shares her findings and explains why traditional corporate structures aren’t cutting it anymore. She shares how leaders can create a more people-first approach that drives engagement and results.    Key Takeaways: Stereotypes around how Gen Z and millennials impact the workforce are keeping leaders from actually seeing these employees on their team as people. Jessica says it’s not about understanding different generations but about understanding life stages.  Culture isn’t a task that can be delegated to HR. Leaders need to be closely involved in shaping it. Leaders must be adaptable to the evolving needs of their teams. Focusing on what’s in your control gets you out of the blame game and into your sphere of influence.   WHAT I LOVE MOST… Jessica’s technique to encourage accountability in her team is to model above-the-line thinking. She breaks it down into these four steps: see it, own it, solve it, do it.   Running Time: 32:18   Subscribe on iTunes   Find Tiffani Online: LinkedIn Facebook X   Find Jessica Online: LinkedIn Podcast

In this discussion, Ron Carucci, co-founder of Navalent and bestselling author, dives into the essence of true leadership. He emphasizes the importance of diverse perspectives and genuine relationships in fostering a thriving organizational culture. Carucci discusses the common pitfalls of traditional training methods and the need for self-awareness among leaders. He also explores how generational differences impact leadership styles and highlights the role of AI in shaping human interactions in the workplace. A must-listen for aspiring leaders!

Welcome to the What's Next! Podcast with Tiffani Bova.    I have the pleasure of welcoming Dana Maor to the show this week. She is the Global Co-Head for the McKinsey People and Organizational Performance Practice and is a member of its Knowledge Council. As a senior partner, she works with leaders globally to transform their organization and themselves and serves as the co-dean of multiple McKinsey leadership programs. She's also the co-author of a new book called The Journey of Leadership.   THIS EPISODE IS PERFECT FOR… anyone who wants to develop leadership skills that focus on long-term success.    TODAY'S MAIN MESSAGE… leadership isn’t about having all of the answers. It’s about creating environments where people can thrive and innovate. In this episode, Dana explores practical solutions to become this leader.   Key Takeaways: Learn to think beyond what you deliver in the here and now. Develop the muscle to problem-solve together. Understand whether it’s the moment to be vulnerable or confident. It’s important to develop your capacity as a leader to be able to help your team members grow.  Taking the time to reflect is in service of your organization.    WHAT I LOVE MOST…Dana's advice on the necessity of “micro experiments” stood out – small, actionable changes that expand your comfort zone and leadership capacity.   Running Time: 28:51   Subscribe on iTunes   Find Tiffani Online: LinkedIn Facebook X   Find Dana Online: LinkedIn    Dana’s Book:  The Journey of Leadership  

Welcome to the What's Next! Podcast with Tiffani Bova.  This week, I’m excited to replay an insightful conversation with the accomplished Beth Comstock. Beth is a self-described change-maker who has been the President of Integrated Media at NBC Universal, overseeing Ad-sales, Marketing, and Research. She led the company’s digital efforts, including Peacock Equity acquiring iVillage.com, and oversaw the founding of Hulu. She was then tapped by GE to accelerate its evolution from an old-school conglomerate to a global technology-driven company. Cultivating a start-up mentality across the organization for over two decades, she catalyzed growth and novel thinking within GE, ultimately operating their Business Innovation unit. She was also the first female Vice Chair and first Chief Marketing Officer at GE in more than 20 years. She is a member of Nike’s board of directors and a Forbes World’s 100 Most Powerful Women. She’s also a published author with her book Imagine It Forward.     THIS EPISODE IS PERFECT FOR… anyone who wants to learn from one of the most successful ‘introverted change-makers’ about how to inspire teams, get uncomfortable, change jobs and companies gracefully, and transform a 125-year-old brand.    TODAY’S MAIN MESSAGE… Beth shares nuggets of gold gleaned from her 20-year career at GE and NBC Universal. Beth provides inspiration and guidance in an age of staggering technological advancement, the ever-stronger pull of the “next big thing,” and the gravity of the unknown. It is becoming exceedingly important to be self-aware and cognizant of the things that make our businesses human and creative. We work with and for humans, and our customers and audiences are human. Likewise, it is important that our leadership be just as rooted in our humanity. It is our honest and dynamic experience as human beings that will allow us and our businesses to thrive in a world ruled more and more by algorithms and automation.    WHAT I LOVE MOST… Beth is always looking to write her next story and live it as a courageous human being. She has learned along the way that our jobs do not define us. Who we are, the networks we create, the people we meet along the way–that’s what is important. With each new opportunity comes the next story we will create!    Running time: 34:54   Subscribe on iTunes   Find Tiffani Online: Facebook LinkedIn X   Find Beth Online: LinkedIn    Beth’s Book:  Imagine It Forward