What's Next! with Tiffani Bova

Welcome to the What's Next! podcast with Tiffani Bova. Entering with a bang, Alan Murray comes on the show this week to talk about the transformation of the corporate world in this modern era. Alan is CEO of Fortune Media. He oversees the business and editorial operations of the independent media company and is known for expanding its digital and conference franchises. Murray also writes a closely-read daily newsletter for Fortune, CEO Daily. Prior to joining Fortune in 2015, Murray led the rapid expansion of the Pew Research Center’s digital footprint as president of that organization. Before that, Murray was at the Wall Street Journal for many years, serving as deputy managing editor, executive editor online, Washington bureau chief, and author of the Political Capital and Business columns. He served for several years as Washington bureau chief for CNBC, and cohost of the nightly show Capital Report. He is the author of multiple books, including Showdown at Gucci Gulch: Lawmakers, Lobbyists, and the Unlikely Triumph of Tax Reform.   THIS EPISODE IS PERFECT FOR…  consumers, employees, or business leaders that seeks the understand the ways in which profit-driven models for businesses have transformed and shifted towards value-driven motives.   TODAY’S MAIN MESSAGE… Our guest says that Capitalism has been a dynamic driving force in the development of the economy, guiding the startup of largest companies that are now known as the Fortune 500. But the Capitalism doesn’t play by the same set of rules as it did before – now more than ever, companies are shifting towards a model of business that Alan Murray refers to as “shareholder capitalism.” In this modern era of Capitalism, company values must reflect consumer values, placing an emphasis towards Environmental, Social and Governance (ESG) issues to meet the demands of socially conscious investors, shareholders and consumers.    WHAT I LOVE MOST… Company culture, diversity and public values now take the front seat when considering business success models. Alan says this mode of thinking is here to stay and that we, as consumers, as employees, as the general populace can continue to influence businesses just by changing the public sentiment.     Running time: 32:37 Subscribe on iTunes     Find Tiffani on social: Facebook Twitter LinkedIn   Find Alan online: Official Website Twitter LinkedIn   Alan’s Book: Tomorrow’s Capitalist: My Search for the Soul of Business

Welcome to the What's Next! podcast with Tiffani Bova. This week we had the man, the myth, the legend Ram Charan on the show to talk about his business consulting experience. Ram is a world-renowned business advisor, author, and speaker who has spent the past 40 years working with many top companies, CEOs, and boards of our time. Fortune magazine has called him "the most influential consultant alive." Ram began his business education early in his life while working in the family shoe shop in northern India. As a young engineer, his bosses recognized his business talent and encouraged him to develop it. He went on to earn MBA and doctorate degrees from Harvard Business School, where he graduated with high distinction and was a Baker Scholar. He has written over 30 books that have sold more than 4 million copies in more than a dozen languages. Three were Wall Street Journal bestsellers, and Execution, co-authored with former Honeywell CEO Larry Bossidy, spent more than 150 weeks on the New York Times bestseller list.  THIS EPISODE IS PERFECT FOR…  business leaders that are looking to hone in on a clear, decisive strategy for goal setting and achievement in the workplace. TODAY’S MAIN MESSAGE… What does it mean for a company to have a successful growth period? Well, that actually depends on the context of historical past data used as a baseline comparison to metrics from the current year. Success must be measurable, and by using “key performance indicators” we can set our own definitions of success and begin to determine for ourselves just what it means to be successful.  WHAT I LOVE MOST… During the hiring process, managers are looking to select the right person for the job, but Ram insightfully flips the question and asks if the job is right for the person. Sometimes people aren’t able to showcase their full talents in certain roles, and can really come alive if you put them in the right conditions.   Running time: 37:42 Subscribe on iTunes     Find Tiffani on social: Facebook Twitter LinkedIn   Find Ram online: Official Website Twitter LinkedIn   Ram’s Book: Talent: The Market Cap Multiplier

Welcome to the What's Next! podcast with Tiffani Bova. We had the honor of speaking with Ruchika Tulshyan about her expertise on promoting diversity and inclusion in the workplace. Not only is Ruchika an award-winning inclusion strategist and speaker, but she is also the CEO and founder of Candour, which works with organizations to create diverse teams and inclusive cultures. A former business journalist, she has reported from four countries and writes regularly on inclusive leadership for the Harvard Business Review. She was named to the Thinkers50 list, a global ranking described by the Financial Times as “the Oscars of management thinking.”   THIS EPISODE IS PERFECT FOR…  workplace leaders who are looking to promote an equitable workplace environment and foster a culture of diversity & inclusion.   TODAY’S MAIN MESSAGE… Many people carry good intentions to create diverse and inclusive workplaces, so why do so many workers still feel excluded? By exploring the intersectionality of our identities, we can begin to see how gender, race, sexuality, and other aspects of identity should be considered holistically for individuals in the workplace. By implementing best workplace practices and actively practicing awareness, we can grow organizations purposefully to build diversity and inclusion.    WHAT I LOVE MOST… Ruchika reminds us to consider our own privileges and how our experiences might be different from someone else’s experience. She also reminds us that it’s okay to make mistakes in diversity practices, so long as we learn from them and do better next time.   Running time: 31:23 Subscribe on iTunes     Find Tiffani on social: Facebook Twitter LinkedIn   Find Ruchika online: Official Website Twitter LinkedIn   Ruchika’s Book: Inclusion on Purpose: An Intersectional Approach to Creating a Culture of Belonging at Work

Welcome to the What's Next! podcast with Tiffani Bova. Our honored guest this week is longtime friend to the show Daniel H. Pink. Dan is the author of five New York Times bestsellers, including his latest, “The Power of Regret: How Looking Backward Moves Us Forward,” published in February 2022. His other books include the New York Times bestsellers "When" and "A Whole New Mind" — as well as the #1 New York Times bestsellers "Drive" and "To Sell is Human." Dan’s books have won multiple awards, have been translated into 42 languages, and have sold millions of copies around the world. He lives in Washington, DC, with his family.   THIS EPISODE IS PERFECT FOR…  those who are looking to face their regrets head on and emerge with an acceptance and understanding of the past so they can improve their future.   TODAY’S MAIN MESSAGE… There is a societal norm to proclaim “no regrets” as personal mantras for a life well-lived, but are we missing out by neglecting our feelings of regret? By ignoring our regrets, we are denying a key part of the human experience. Everyone has regret, but how we reckon with them – to try to accept and understand them – can ultimately help us make better choices for our lives.     WHAT I LOVE MOST… Sharing our regrets, vulnerabilities, and insecurities with coworkers, friends, and family won’t make people think less of you. The real strength comes from people who can empathize with you and build relationships from the shared humanity of learning to deal with your regrets.     Running time: 32:29 Subscribe on iTunes     Find Tiffani on social: Facebook Twitter LinkedIn   Find Dan online: Official Website Twitter LinkedIn   Dan’s Book: The Power of Regret: How Looking Backward Moves Us Forward  

Welcome to the What's Next! Podcast with Tiffani Bova. Marcus Buckingham is the author of two of the best-selling business books of all time, has two of Harvard Business Review’s most circulated, industry-changing cover articles, and has been the subject of in-depth profiles in The New York Times, Wall Street Journal, USA Today, Forbes, Fortune, Fast Company, The Today Show, and The Oprah Winfrey Show. After spending two decades studying excellence at the Gallup Organization and co-creating the StrengthsFinder tool, he built his own Coaching + Education firm, The Marcus Buckingham Company. As CEO, he quickly turned it into a Human Capital Management company working with some of the world’s largest organizations. Marcus is known as the world’s most prominent researcher on strengths and leadership at work, and today leads research at the ADP Research Institute. Challenging entrenched preconceptions about achievement to get to the core of what drives success, Marcus’s strengths- based approach is defining the future of work as we know it.   THIS EPISODE IS PERFECT FOR… people who are looking to find the love in what they do and learn how to contribute it to others.   TODAY’S MAIN MESSAGE… We are so focused on finding work that we love, but most people don’t know the real truth of what we love. To find what we really love, our careers should be a scavenger hunt of the daily activities and experiences that bring us joy and fulfillment, rather than focused on a metric of success that only takes our work performance into account.   WHAT  I  LOVE  MOST… Our real strengths aren’t necessarily about what we are good at doing, but rather what gives us the most fulfillment. Marcus challenges us to return back to the childhood delights of exploring what love and centering our work on those principles. You don’t have to love everything you do, but you should be able to find love in what you are doing.     Running time: 35:58 Subscribe on iTunes     Find Tiffani on social: Facebook Twitter LinkedIn   Find Marcus online: Official Website Twitter LinkedIn   Marcus’ Book: Love + Work

Welcome to the What's Next! podcast with Tiffani Bova. With an entertaining and inspiring mix of both personal stories and qualitative business data, our guests Darci Darnell and Maureen Burns show why all businesses should make enriching the lives of customers their primary purpose. Their book “Winning on Purpose: The Unbeatable Strategy of Loving Customers” highlights the Net Promoter 3.0 System (NPS) – which is a metric for predicting company growth and customer lifetime value – and emphasizes how the age-old Golden Rule is what ultimately lies at the heart of customer success. Darci Darnell is the head of Bain’s global Sales & Marketing practice and a leader of Bain’s gender parity initiatives and sits on their Global Women's Leadership Council. She holds an MBA from The Tuck School at Dartmouth College, as well as a B.S. in Business Administration, with honors, from Washington University in St. Louis. Maureen Burns is a leader in Bain’s Sales & Marketing practice and works extensively with clients on topics relating to marketing excellence, the Net Promoter System, customer journey redesign, and digital transformations. Maureen earned an MBA from Harvard Business School and a bachelor's degree, with honors, from Georgetown University’s School of Foreign Service.   THIS EPISODE IS PERFECT FOR… people who want to understand how to improve their business models via enriching customer experiences and sustainable growth practices.   TODAY’S MAIN MESSAGE… The primary purpose of a business should be to enrich the lives of its customers. If you can take care of your customer base, they will take care of you by providing repeat business, bringing their friends, and generating overall larger profit shares. The NPS can be used as a tool for orienting your company on the right path to align your product design with the needs of your customer base.   WHAT  I  LOVE  MOST… Both Darci and Maureen place humanity at the center of their business models, which ultimately allows them to be even more remarkable no matter what business venture they are exploring.   Running time: 30:02 Subscribe on iTunes   Find Tiffani on social: Facebook Twitter LinkedIn Instagram   Find Darci on social: Website Twitter LinkedIn   Find Maureen on social: Website LinkedIn   Darci & Maureen’s Book: Winning on Purpose

Welcome to the What's Next! Podcast with Tiffani Bova. Alisa Cohn has been coaching startup founders to grow into world-class CEOs for nearly 20 years, and has even been named the Top Startup Coach in the World at the Thinkers50/Marshall Goldsmith Global Coaches Awards in London. A onetime startup CFO, strategy consultant, and current angel investor and advisor, she was named the number one “Global Guru” of startups in 2021, and has worked with startup companies such as Venmo, Etsy, DraftKings, The Wirecutter, Mack Weldon, and Tory Burch. Additionally, she is the author of From Start-Up to Grown-Up, published by Kogan Page.  Alisa is a guest lecturer at Harvard and Cornell Universities, Henley Business School and the Naval War College. She is the executive coach for Runway–the incubator at Cornell NYC Tech that helps post-docs commercialize their technology and build companies. She serves on the board of the Cornell Advisory Council. She has coached public and political figures including the former Supreme Court Chief Justice of Sri Lanka and the first female minister in the transitional government of Afghanistan. THIS EPISODE IS PERFECT FOR… people who work in start-up culture and leaders/managers that are looking to improve their structures and systems. TODAY’S MAIN MESSAGE… Ultimately, the foundations of a good start-up launch are dependent upon the infrastructure set up in the initial phases. The best way to track progress on your start-up growth is to have definitive goals and setting a game plan for how to get there. The rest is discipline, applied through the feedback and improvement for both workplace leaders and team members. WHAT  I  LOVE  MOST… Alisa fully understands the “sexiness in the strategy” to improve and build upon the personal growth journey for start-ups. But most of all, her eagerness to venture into lyrical rap is impressive!   Running time: 29:26   Subscribe on iTunes   Find Tiffani on social: Facebook Twitter LinkedIn   Find Alisa online: Official Website Twitter LinkedIn   Alisa’s Book: From Start-Up to Grown-Up

Welcome to the What's Next! podcast with Tiffani Bova.   I am fortunate to have the absolute pleasure of speaking with Kara Swisher. Kara is the co-founder and editor-at-large of Recode, producer and host of the Recode Decode and Pivot podcasts, and co-executive producer of the Code Conference series. She also has a special series on MSNBC called “Revolution” on the impact of technology on work, society and more, and is a contributing opinion writer for the New York Times. She is also the author of “aol.com: How Steve Case Beat Bill Gates, Nailed the Netheads and Made Millions in the War for the Web.”     THIS EPISODE IS PERFECT FOR… anyone wants to hear a no-holds-barred conversation about the state of Silicon Valley, what the next generation of Unicorns might look like and what VCs want, what they need, and what they should be paying attention to.   TODAY’S MAIN MESSAGE… Kara Swisher talks about the role of AI and automation moving forward and the onus that will be placed on employees to reskill. In this new job market, creativity and problem-solving will be more important than ever before. She also breaks down Kara rounds out this episode with what trust looks like in the new tech economy, the role of regulators moving forward, and the importance of ethical thinking in new technologies in an industry that is facing a crisis of privacy.  WHAT  I  LOVE  MOST… Kara Swisher is out having the tough conversations, fighting the good fight every day and staying engaged and aware as technology evolves in our society. Running time: 27:22   Find Tiffani on social:   Facebook   Twitter  LinkedIn Instagram Find Kara online:   Twitter  Opinion Pieces "Recode Decode" (Kara's Podcast)

Welcome to the What's Next! Podcast with Tiffani Bova.  David Schonthal is an award-winning Professor of Strategy, Innovation & Entrepreneurship at the Kellogg School of Management where he teaches courses on new venture creation, design thinking, healthcare innovation and creativity.   Along with his colleague Loran Nordgren, David is one of the originators of Friction Theory – a ground-breaking methodology that explains why even the most promising innovations and change initiatives often struggle to gain traction with their intended audiences – and what to do about it.  This work is popularized in David’s Wall Street Journal and National Bestselling book, The Human Element: Overcoming the Resistance That Awaits New Ideas (Wiley).     THIS EPISODE IS PERFECT FOR… people who want to innovate businesses products and services with new ideas that put people first.     TODAY’S MAIN MESSAGE… At the heart of any business lies a product that helps people and it’s our job as business leaders to focus on the humanity these products can deliver. But sometimes there are challenges we face in implementing new ideas - what David calls “frictions” - that stand in the way of innovations. Ultimately, he believes that by identifying those sources and addressing the issues, we can pave the way for growth and progress.     WHAT  I  LOVE  MOST… David understands that at the core of customer service, design thinking must place the customer first. Human-centered design must consider not only the functional value the product brings, but also the social and emotional value for people as well.     Running time: 29:12  Subscribe on iTunes    Find Tiffani on social:  Facebook  Twitter  LinkedIn     Find David online:  Official Website  Twitter  LinkedIn    David’s Book:  The Human Element 

Welcome to the What's Next! podcast with Tiffani Bova. This week serves as a pleasant reminder of the honor and pleasure I had to connect with the accomplished Beth Comstock. Beth is a self-described change-maker who has been the President of Integrated Media at NBC Universal, overseeing Ad-sales, Marketing, and Research. She led the company’s digital efforts, including Peacock Equity acquiring iVillage.com and oversaw the founding of Hulu. She was also the first female Vice Chair and first Chief Marketing Officer at GE in more than 20 years. She is a member of Nike’s board of directors and a Forbes World’s 100 Most Powerful Women. Additionally, she is a published author with her most recent book “Imagine It Forward: Courage, Creativity, and the Power of Change.”   THIS EPISODE IS PERFECT FOR… anyone who wants to learn from one of the most successful ‘introverted change-makers’ about how to inspire teams, get uncomfortable, change jobs and companies gracefully, and transform a 125 year-old brand.  TODAY’S MAIN MESSAGE… Beth shares nuggets of gold gleaned from her 20-year career at GE and NBC Universal. Beth provides inspiration and guidance in an age of staggering technological advancement, the ever-stronger pull of the “next big thing,” and the gravity of the unknown. It is becoming exceedingly important to be self-aware and cognizant of the things that make our businesses human and creative. We work with and for humans, our customers and audiences are human, and likewise, it is important that our leadership be just as rooted in our humanity. It is our honest and dynamic experience as human beings that will allow us, and our businesses, to thrive in a world ruled more and more by algorithms and automation.  WHAT  I  LOVE  MOST… Beth is always looking to write her next story and live it as a courageous human being. She has learned along the way that our jobs do not define us. Who we are, the networks we create, the people we meet along the way–that’s what is important. With each new opportunity comes the next story we will create!    Running time: 35:05  Subscribe on iTunes     Find Tiffani on social:  Facebook  Twitter  LinkedIn     Find Beth on social:  Website  Twitter  LinkedIn    Beth’s Book:  Imagine It Forward