Alla Weinberg helps teams and organizations improve the quality of relationships at work. She has a background in design, but now calls herself a ‘work relationship expert.’ In this conversation, we discuss her new book, A Culture of Safety, and how teams can create environments that allow people to do their best work together.Listen to the show Download episode 62Show notes@IamAllaW on TwitterAlla Weinberg on LinkedInSpoke & Wheel (Alla's consulting company)A Culture of Safety: Building a work environment where people can think, collaborate and innovate by Alla WeinbergScientific Management (Taylorism)Frederick Winslow TaylorSome show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Jeff Sussna is a consultant and author specialized in helping organizations deliver software more effectively. This is Jeff’s second appearance on the show. In this conversation, he tells us about Customer Value Charting, a visual tool that helps teams balance strategy and agility.Listen to the show Download episode 61Show notesSussna AssociatesDesigning Delivery: Rethinking IT in the Digital Service Economy by Jeff SussnaThe Informed Life episode 15: Jeff Sussna on Cybernetics Customer Value Charting: A Visual Tool for Customer-Centered Discovery & Delivery by Jeff SussnaSoftware as a serviceSalesforceSlack’s new DM feature can be used to send abuse and harassment with just an invite (The Verge)Promise theoryMark BurgessWardley mapImpact mapping User Story mappingServiceNowJIRA

Kat Vellos on FriendshipKat Vellos uses her background in experience design to empower people to learn, grow, and thrive. She’s written two books on adult friendship, We Should Get Together and Connected from Afar. In this conversation, we discuss the importance and challenges of making friends, especially during this time of ‘social distancing.’Listen to the showDownload episode 60Show notesKat VellosWe Should Get Together (website)We Should Get Together: The Secret to Cultivating Better Friendships by Kat VellosConnected from Afar: A Guide for Staying Close When You’re Far Away by Kat VellosHydroponicsConnection Club

Matt LeMay is a product management consultant and author. He’s a co-founder and partner at Sudden Compass, which helps companies reconnect with their customers and helps teams focus on addressing human needs. He’s the author of Agile for Everybody and Product Management in Practice. In this conversation, Matt shares with us One Page / One Hour, his pledge to make project collaboration more agile.Listen to the show Download episode 59Show notesMatt LeMaySudden CompassOne Page / One HourTricia Wang The Anatomy of an Amazon 6-pagerDesignstaqSome show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Jesse James Garret is a renowned leader in the user experience design field. He’s a co-founder of the influential UX consultancy Adaptive Path and author of The Elements of User Experience. These days, Jesse coaches UX design leaders. In this conversation, we discuss the relationship between leadership and information architecture.Listen to the show Download episode 58Show notesJesse James Garrett’s website@jjg on TwitterJesse James Garrett on LinkedInThe Elements of User Experience: User-Centered Design for the Web and Beyond, 2nd Edition by Jesse James GarrettPeter MerholzFinding Our Way podcastMacGuffinConcept mapMind mapsSome show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

In his consulting practice, Ben Mosior teaches Wardley Mapping, a tool for visualizing strategic intent. In this conversation, we dive into Wardley Maps: what they are and how they can help us make better strategic decisions.  Listen to the show Download episode 57 Show notes Learn Wardley Mapping@HiredThought on TwitterThe Phoenix Project by Kevin BehrLeading Edge ForumWardley maps: Topographical intelligence in business by Simon WardleyThe Art of War by Sun TzuHow to Read a Wardley Map video Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links. 

Margot Bloomstein is the principal of Appropriate, Inc., a brand and content strategy consultancy. Over a twenty year career, she has consulted in a wide range of industries. Margot is the author of Content Strategy at Work and of a new book, Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap, which is the subject of our conversation today.Show notesAppropriate, Inc.@mbloomstein on TwitterTimberlandPublicis SapientTrustworthy: How The Smartest Brands Beat Cynicism and Bridge The Trust Gap by Margot BloomsteinMistrust: Why Losing Faith in Institutions Provides the Tools to Transform Them by Ethan ZuckermanGartnerEdelmanCrutchfieldgov.ukMailchimpBlack Lives MatterBanana RepublicIndieboundBookShop.orgSome show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Hà Phan is the Director of Discovery for Pluralsight, an e-learning platform. Before becoming a product leader, she was a principal UX designer at GoPro. In this conversation, we discuss Hà’s journey from UX design to product leadership.Show notes@hpdailyrant on TwitterPluralsightGoPro The Double DiamondSome show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Kourosh Dini is a psychiatrist, psychoanalyst, and productivity expert. He is the author of an excellent book on how to take smart notes using DEVONthink, a personal information management tool. In this conversation, we discuss smart note-taking and how DEVONthink can help us work more effectively.Show notesKourosh DiniBeing ProductiveTaking Smart Notes with DEVONthink by Kourosh DiniHow to Take Smart Notes by Sonke AhrensDEVONthinkZettelkastenNiklas LuhmannEvernoteNotionRoam Research macOS FinderCraftMarkdownBBEditiA WriterTyporaScrivenerKeynoteUlyssesOmniFocusSome show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Jason Ulaszek is an experience designer, activist, entrepreneur, and educator. He is the founder of Inzovu, a design collective, and UX for Good, a nonprofit that aims to provide elegant solutions to messy problems. In this conversation, we discuss Jason's work on just such a problem: helping Rwandans heal after their 1994 genocide.Show notesJason Ulaszek on LinkedIn@webbit on TwitterInzovuUX for GoodDePaul UniversityAegis TrustThe Kigali Genocide MemorialThe Inzovu CurveTania SingerUbumuntuSome show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.