Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Steve Copeland introduces Rythmz as a carrier-agnostic solution that combines up to seven SIM cards to create a bonded aggregate network. This approach offers both increased bandwidth and redundancy, making it suitable for various applications including disaster recovery, business continuity, and event support. The technology acts as an SD-WAN for 5G and startups, providing a versatile internet solution. Copeland discusses the evolution of Rythmz from an event-focused solution to a comprehensive internet replacement option for businesses. He highlights use cases ranging from cybersecurity incident response to supporting food trucks with reliable POS connectivity. The conversation also covers the technical aspects, including performance capabilities, ease of setup, and compatibility with existing network infrastructure. Copeland emphasizes the partner-focused business model and the company's commitment to education and proof-of-concept trials for potential clients.Key Takeaways: Rythmz offers "internet in a box" using multiple SIM cards for increased bandwidth and redundancyThe solution can replace traditional internet connections in many business scenariosRythmz works on a partner-only model, targeting MSPs and IT service providersThe technology is easily deployable and configurable for various network setupsRythmz is developing AI-driven historic and predictive outage mapping for targeted marketingThe company offers proof-of-concept trials to demonstrate the technology's effectivenessEpisode Sponsor:Thread: http://itbusinesspodcast.com/thread === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Danny Jenkins, CEO of ThreatLocker, shares invaluable insights on zero-trust security and the importance of granting minimal privileges to enhance cyber defenses. He emphasizes a proactive management approach, detailing ThreatLocker's unified security bundle that includes allow listing and threat detection. The conversation touches on the challenges faced by Managed Service Providers in selling security solutions and the need for effective client communication. Jenkins also highlights their presence at Black Hat and the upcoming Zero Trust World event, showcasing the evolving landscape of cybersecurity.

Joe Knezovich and Kyle Kenyon, both seasoned attendees of TechCon Unplugged, share their insights about this unique IT conference designed for smaller businesses. They discuss how the intimate setting fosters meaningful interactions with vendors and fellow attendees. The duo emphasizes the value of networking and practical knowledge gained from personal exchanges. Unlike larger events, they note that vendors at TechCon are more helpful and less aggressive, providing genuine support and lasting business benefits. Their enthusiasm highlights the community-driven spirit of the event.

In this discussion, Damien Stevens, founder and CEO of Servosity, shares his insights from the MSP Mindset podcast. He emphasizes the critical shift from being a technical expert to adopting a business-focused mindset. Damien recounts his team’s rapid growth and the challenges that led to the creation of Servosity, including the necessity of robust backup processes. They dive into the evolving landscape of backup solutions, the rising threat of cyber issues, and the transformative role of AI in enhancing client experiences, rather than replacing human elements.

Nick Scozzaro, a secure communications expert from BlackBerry, shares insights about ShadowHQ, a platform that evolved from tackling cyber threats to addressing broader crisis management needs, including natural disasters. He discusses digitized incident response, emphasizing the importance of adaptable digital playbooks across industries. The conversation highlights AI's role in identifying gaps in preparedness while stressing the need for continuous updates to incident response plans. Nick also explores how client feedback shapes ShadowHQ's future developments.

Anup Ghosh, a cybersecurity expert and leader at ThreatMate, discusses innovative approaches to attack surface management. He emphasizes the need to view security through an adversarial lens, identifying security exposures like insecure protocols. The conversation highlights ThreatMate's AI-powered platform, which conducts continuous audits and integrates with ConnectWise for streamlined vulnerability management. Anup also sheds light on their partnership with SeedPod Cyber, offering ransomware insurance to clients, underscoring the evolving landscape of cybersecurity.

Shanna Utgard, a cybersecurity expert who survived a ransom attack, shares her inspiring journey while delving into a major IT outage involving Microsoft, CrowdStrike, and Delta Airlines. The conversation highlights the complexities of third-party losses in cybersecurity and the ensuing blame game among tech giants. They also discuss the surprising rise of Zoom as the go-to remote support tool, comparing it to Microsoft Teams with a sprinkle of humor about Star Trek Picard, showing their engaging chemistry and shared interests in tech and sci-fi.

Marvin, a key figure in MSP Process discussions, and Chris, an expert on user verification, shed light on their innovative platform. They detail how it prevents unauthorized access and combats AI voice phishing. The duo emphasizes the importance of technician verification and encrypted data storage on Azure. Chris shares exciting insights on how AI can enhance MSP operations. Lastly, they discuss the platform's flexible pricing model and the potential for future growth in security and client communication strategies.

MacKenzie Brown from Blackpoint Cyber offers a wealth of insight, balancing her roles in threat research and SOC support. She dives into the vital need for democratizing threat intelligence, making it more accessible for Managed Service Providers (MSPs). MacKenzie discusses the difference between academic and real-world intelligence, addressing the unique challenges MSPs face, such as limited resources and client education. She also emphasizes the importance of strong vendor partnerships that provide actionable insights, rather than just tools.

Rob Rae, the 'godfather of the channel,' shares his expert insights from the Managed Service Provider (MSP) industry. He emphasizes the vital role of community building and relationships in achieving long-term success. Rae discusses how the pandemic and younger generations are reshaping technology consumption, pushing towards marketplace models. He reflects on Pax8's growth and the importance of face-to-face interactions, highlighting that the lifetime value of MSP contracts far surpasses direct vendor sales. Exciting times lie ahead for the MSP sector!