Uncle Marv's IT Business Podcast

The Ingram Micro cyber incident sent shockwaves through the IT world, but it’s more than just a headline—it’s a wake-up call for MSPs and IT providers everywhere. In this episode, I’m joined by Michael Crean to discuss the real impact, the lessons we all need to learn, and why compassion and community matter most when crisis hits. Let’s turn disruption into an opportunity for growth and better security.Why Listen:Real-world breakdown of the Ingram Micro incidentInsights from SonicWall’s Michael CreanActionable tips for MSPs and IT providersDiscussion on VPN vs. SASE securityThe importance of vendor transparencyEmotional and business impact on the IT communityLessons for incident response and business continuityHow AI is shaping both attacks and defensesGuest: Michael CreanMichael Crean is a seasoned cybersecurity expert and executive at SonicWall, known for his practical insights and deep experience in helping organizations defend against evolving threats. With a passion for education and community, Michael brings real-world advice to IT professionals everywhere.Website: https://www.sonicwall.com/blog/authors/michael-creanCompanies, Products, and Books MentionedIngram Micro: https://www.ingrammicro.comSonicWall: https://www.sonicwall.comTDSynnex: https://www.tdsynnex.comD&H: https://www.dandh.comZix/AppRiver: https://www.zix.comMicrosoft 365: https://www.microsoft.com/microsoft-365Dropbox: https://www.dropbox.comFortinet: https://www.fortinet.comCheckpoint: https://www.checkpoint.comPalo Alto Networks: https://www.paloaltonetworks.comWatchGuard: https://www.watchguard.comTruGrid: https://www.trugrid.com=== SPONSORSLivestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Ever wish you could turn those low-fit contracts into real cash—or acquire new clients without the headaches of traditional M&A? Matt Yesbeck, co-founder of MSPX, reveals how his platform is turning managed service contracts into currency. Hear the story behind the first marketplace designed for MSPs to buy, sell, and value contracts, and learn how it’s giving providers new ways to grow, pivot, or exit on their own terms.Why Listen:Discover a new way to monetize low-fit contractsLearn how to buy recurring revenue with less M&A complexitySee how trust and security are built into every transactionHear real-world feedback from MSPs and M&A brokersGet tips for working with family in businessGuest:Matt Yesbeck is a seasoned IT channel veteran with over 25 years in the managed service provider space. He is the founder of YesTech IT Services and co-founder of MSPX, the first marketplace for buying, selling, and valuing MSP contracts. Matt is passionate about empowering MSPs to grow, realign, or exit their businesses with confidence.Website: https://mspx.store/LinkedIn: https://www.linkedin.com/in/mattyesbeck/Companies, Products, and Books Mentioned:YesTech IT Services – https://yesteck.io/ConnectWise – https://www.connectwise.comIT Nation – https://www.connectwise.com/theitnation=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Are your clients tired of juggling passwords and MFA codes? In this episode, I sit down with Ahmad Al-Hidiq from EverKey to discuss how their universal smart key technology is making authentication seamless—no more codes, no more friction. Find out how MSPs can deliver effortless, secure access that employees will actually love.Why Listen:Discover how proximity authentication worksLearn about seamless integration with AD, Entra, OktaHear real-world use cases from enterprise to SMBUnderstand how EverKey simplifies MFA and password managementGet insights into future AI-powered security featuresTips for MSPs to resell and support EverKeyGuest Bio + Links:Ahmad Al-Hidiq is a cybersecurity expert and key leader at EverKey, driving the company’s shift from hardware to software and expanding its presence in the B2B market. Ahmad specializes in universal smart key technology and is passionate about making secure access effortless for businesses.EverKey Website: https://everykey.com/Ahmad Al-Hidiq LinkedIn: https://www.linkedin.com/in/ahmadalhidiq/Companies, Products, and Books Mentioned:YubiKey – https://www.yubico.comActive Directory – https://www.microsoft.com/en-us/windows-server/active-directoryEntra – https://www.microsoft.com/security/business/identity-access/microsoft-entraOkta – https://www.okta.comAdore (access management) – https://www.adore.com=== SPONSORSLivestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

I’m joined by the one and only Mackenzie Brown from Blackpoint Cyber. We’re live at PAX8 Beyond in Denver, people-watching and talking all things cybersecurity. Mackenzie shares her latest “aha” moments in MSP security, including the ongoing challenges with ConnectWise and ScreenConnect, and why patching is still a pain point for many providers. We get into Blackpoint’s unique approach to threat intelligence, how they score and share threat notices, and why real-time collaboration is more important than ever. Plus, we swap stories about conference swag, travel woes, and the best (and worst) outfits spotted at the event. Don’t miss Mackenzie’s take on the future of MSP information sharing and her candid advice for anyone in the channel.Why Listen:Unfiltered discussion on current MSP threatsTips for effective patch managementInsights on vendor relationships and event networkingReal talk about swag, travel, and conference cultureActionable advice for MSP owners and tech leadersGuest:Mackenzie Brown is the Vice President of the Adversary Pursuit Group at Blackpoint Cyber. Recognized as a 2025 CRN Channel Chief, Mackenzie is known for her leadership, innovation, and relentless pursuit of adversaries in the managed service provider security space.Website: https://www.blackpointcyber.comLinkedIn: https://www.linkedin.com/in/msgreyhat/Companies & Products:PAX8: https://www.pax8.comConnectWise: https://www.connectwise.comScreenConnect (ConnectWise Control): https://www.connectwise.com/screenconnectSimpleHelp: https://www.simple-help.comFortinet: https://www.fortinet.comMoovila: https://www.moovila.comMicrosoft: https://www.microsoft.comVuori (apparel): https://www.vuoriclothing.comLululemon: https://www.lululemon.comRon Jon Surf Shop: https://www.ronjonsurfshop.comAndretti Autosport: https://www.andrettiautosport.comWawa: https://www.wawa.comBucky’s: https://www.buc-ees.comBooks/Bands/Media:Larkin Poe (band): https://www.larkinpoe.comReal Housewives (TV franchise): https://www.bravotv.com/the-real-housewives-franchiseSister Wives (TV show): https://www.tlc.com/shows/sister-wivesCSI (TV show): https://www.cbs.com/shows/csi/Fear Factor (TV show): https://www.nbc.com/fear-factor=== SPONSORSLivestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

I welcome back two of my favorite MSP leaders: Dawn Sizer and Brian Weiss. We start with a bang—ThreatLocker is officially sponsoring the livestream! Dawn, a long-time advocate, shares how ThreatLocker’s zero trust approach has changed the game for her clients, while Brian gives us a behind-the-scenes look at managing security policies and the benefits of the Cyber Hero program.We dive into the realities of supporting clients during office moves, including my own adventure involving a missing internet line and a malfunctioning elevator. Dawn opens up about a frustrating VoIP outage and the challenges of vendor support, while Brian explains how his team handles after-hours emergencies and maintenance windows. We also touch on Microsoft’s ever-changing partner programs, Action1’s powerful upgrade features, and the importance of documentation and process for solo MSPs.Why Listen:Learn how zero trust and ThreatLocker can transform your security stackHear real stories about client moves gone wrong (and right)Discover the true costs and challenges of after-hours supportGet tips for managing maintenance windows and patchingLaugh along with classic Florida Man tales and conference swag legendsGuest Bio & LinksDawn Sizer: CEO of Third Element Consulting, Dawn is a respected MSP leader known for her expertise in zero trust security, business process, and client relationships. She’s a frequent conference speaker and a trusted voice in the IT community.Website: https://www.3rdelementconsulting.com/LinkedIn: https://www.linkedin.com/in/dawn-sizer/Brian J. Weiss: Principal at ITECH Solutions, Brian is renowned for his practical approach to cybersecurity, co-managed IT, and client support. He’s a regular contributor to MSP panels and advisory boards.Website: https://www.itech-solutions.comLinkedIn: https://www.linkedin.com/in/brianjweiss/Companies, Products, and Books MentionedCyberFOX: https://www.cyberfox.comAction1: https://www.action1.comImmyBot: https://www.immy.botBlackpoint Cyber: https://www.blackpointcyber.comMicrosoft Partner Center: https://partner.microsoft.com=== SPONSORSLivestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML=== Item Title: Grand OpeningItem URL: https://elements.envato.com/grand-opening-JA2PCNDAuthor Username: VictoryAudioItem License Code: 9CVTP6KDEH === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

What happens when AI disruption starts from the bottom up? This episode features Craig Donovan from PAX8, who reveals how MSPs are now leading the charge in AI adoption, not just following the enterprise. Learn about the Managed Intelligence Toolkit, the shift to workflow-driven solutions, and how PAX8 is helping partners transform their businesses and relationships with customers.Billing headaches, partner trust, and the future of marketplaces—Craig doesn’t shy away from tough questions. Hear candid insights on how PAX8 is tackling challenges, investing in innovation, and putting partner experience at the center of everything they do. Whether you’re curious about agent marketplaces or just want to know how to stay ahead, this episode delivers actionable insights and honest answers.Why Listen:Learn about the Managed Intelligence Toolkit and its real-world applicationsHear how AI is shifting from enterprise-first to SMB-firstDiscover new ways to monetize and manage AI-driven servicesUnderstand the critical role of trust and transparent communicationGet updates on billing improvements and partner supportGuest:Craig Donovan is the Chief Experience Officer at PAX8, where he leads initiatives to enhance partner engagement, drive innovation, and deliver exceptional experiences for the IT channel. Greg is passionate about empowering MSPs to thrive in a rapidly changing landscape.Website: https://www.pax8.comLinkedIn: https://www.linkedin.com/in/craig-donovan-621b585/Companies, Products, and Books Mentioned:Microsoft CoPilot – https://www.microsoft.com/en-us/microsoft-copilotAzure Foundry – https://azure.microsoft.com/en-us/products/azure-spring-apps/ChatGPT – https://chat.openai.comMidjourney – https://www.midjourney.comPAX8 Academy – https://academy.pax8.comPAX8 Voyager Program – https://www.pax8.com/voyager/=== SPONSORSInternet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

What does it take to stand out in the crowded MSP security market? Larry Meador shares the inside story of Cavelo’s rise, from their MSP roots to launching new configuration management features. Discover how Cavelo’s platform helps MSPs find and protect sensitive data, while offering enterprise-grade quality at MSP-friendly prices.Why Listen:Discover how Cavelo helps MSPs consolidate security tools and reduce tech stack complexity.Learn about the new automated configuration management for Office 365.Hear real-world examples of how Cavelo’s platform makes MSPs look like magicians to their clients.Get insider tips on building strong channel relationships and standout conference experiences.Guest: Larry Meador is a seasoned channel leader with nearly 24 years of experience in the MSP and IT channel. He joined Cavelo in January 2025, bringing deep expertise in cybersecurity, partner programs, and event strategy. Larry is known for his passion for building strong relationships and his commitment to simplifying security for MSPs.Website: https://www.cavelo.comLinkedIn: https://www.linkedin.com/company/cavelo-inc/List of Companies, Products, and Books MentionedCavelo – https://www.cavelo.comTenable – https://www.tenable.comQualys – https://www.qualys.comPAX 8 – https://www.pax8.comASCII – https://www.ascii.com=== SPONSORSInternet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Ever wondered why DMARC reports are so confusing and rarely read? Palisade’s solution changes the game by analyzing email data and offering actionable fixes automatically. Taylor reveals how MSPs can finally overcome the technical hurdles of email compliance, streamline enforcement, and generate new revenue streams—all while improving client trust and deliverability.Why listen:Understand the complexities of DMARC, SPF, and DKIMLearn how automation reduces MSP workloadDiscover revenue opportunities with email security servicesExplore Palisade’s multi-tenant dashboard and DNS hostingGet insights on BIMI and brand verificationCompanies, Products, and Books Mentioned:ConnectWise: https://www.connectwise.comAppRiver: https://www.appriver.comGuest:Taylor Tabusa is the co-founder of Palisade Technologies, a company focused on automating email security protocols like DMARC for MSPs. With a background that uniquely blends winemaking and technology, Taylor leverages over a decade of experience in SaaS and email security to simplify complex compliance challenges for managed service providers. His passion is helping MSPs protect their clients from phishing and spoofing while streamlining enforcement and reporting.Website: https://palisade.emailLinkedIn: https://www.linkedin.com/in/taylor-tabusa/=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

What if your security training ran itself, effortlessly protecting your clients from human error? Nihil Morjaria of uSecure explains how their platform automates everything from onboarding to dark web monitoring, giving MSPs more time for complex projects. With award-winning results and a focus on real-life scenarios, uSecure is changing the game for security awareness. Tune in to hear how short, engaging videos and seamless integration are making human risk management smarter and easier than ever.Why Listen:Learn how uSecure automates security awareness for MSPsDiscover the psychology behind engaging training contentFind out how automation reduces admin overheadHear real-life examples of security risks and solutionsGet insights on US vs. UK MSP security trends1Nihil Morjaria is the Chief Revenue Officer of uSecure, a leading human risk management platform for MSPs. With a background in psychology, Nihil brings a unique perspective to cybersecurity, focusing on the human element as the weakest link. He is passionate about creating engaging, automated solutions that protect organizations from human error.Website: uSecure.ioLinkedIn: https://www.linkedin.com/in/nihil-morjaria/Companies, Products, and Books MentionedPax8: pax8.comMicrosoft Azure AD: azure.microsoft.comMicrosoft 365: microsoft.com/microsoft-365Google Workspace: workspace.google.com=== SPONSORSInternet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Ever wonder how top MSPs break through the noise and get deals done? Dmitrius Garcia, president and co-founder of XAmplify, joins Uncle Marv to share the company’s journey from product-centric to service-first. Learn how XAmplify’s AI agent and analytics platform are helping MSPs turn complex jargon into clear value propositions, track every campaign, and build stronger relationships with vendors—all while boosting their close rates. Why Listen:Learn how to shift from technician to business leader by asking the right questions and building relationships.Discover the power of data-driven decisions and how analytics can boost close rates.See how XAmplify’s platform integrates with your existing tech stack for seamless operations.Hear real-world examples of MSPs who’ve transformed their results.Get actionable advice on co-selling, co-marketing, and vendor management.President and co-founder of XAmplify, Dmitrius Garcia is a seasoned leader with a background in law, business, and technology. He holds a Juris Doctor and postgraduate degrees from Columbia Business School and the University of California. Dmitrius is passionate about serving the MSP community and helping partners achieve greater efficiency, visibility, and success in the channel.Website: https://xamplify.comLinkedIn: https://www.linkedin.com/in/dmitriusgarcia/Companies, Products, and Books MentionedXAmplify – https://xamplify.comConnectWise – https://www.connectwise.comSalesforce – https://www.salesforce.comHubSpot – https://www.hubspot.comHalo PSA – https://halopsa.com=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast