Digital HR Leaders with David Green

The guest on this week’s podcast is Jeremy Shapiro, the Executive Director for Workforce Analytics at Merck. Jeremy is rightly considered as one of the most highly regarded and influential leaders in our field, and co-authored one of the first articles I ever read on People Analytics, the seminal Competing with Talent Analytics, which he co-wrote with Tom Davenport and Jeannie Harris and was published by the Harvard Business Review in October 2010. With the 10th anniversary of the article approaching, Jeremy and I thought it would be neat to reflect on the last 10 years, assess the considerable progress the field has made and ponder what lay ahead.This episode is recorded in two parts, part 1 was recorded before the COVID-19 pandemic spread across the world, and part 2 was recorded more recently in the midst of the crisis.In our conversation Jeremy and I discuss: How the workforce analytics team is organised at Merck and talk through examples of their work The New York strategic HR analytics meet up group that Jeremy co-founded and how this has helped foster a thriving people analytics community in the Big Apple Whether AI and automation is a threat or an opportunity for HR The work the team is doing around employee listening, both using active and passive data sources How the COVID-19 crisis is acting as an accelerant to digital transformation and the work of people analytics teams What the role of people analytics will be in the next normalSupport for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com. Hosted on Acast. See acast.com/privacy for more information.

COVID-19 is changing our world irrevocably. First and foremost it is a health crisis, people are getting sick, families are losing loved ones and the virus is going to be with us for the foreseeable future.In the words of this week's guest, Coronavirus might also be the great catalyst for business transformation. What previously was expected to develop over the course of several years is instead unfolding before our very eyes in the course of a few months. If the Future of Work requires restructured workplaces, redefined roles, rapid learning and reserves of trust, and it does, organisations are being challenged to do all that and more as they address the Coronavirus pandemic. Those are the words of this week's guest, Future of Work strategist, Heather McGowan, whose new book, The Adaptation Advantage, co-authored with Chris Shipley, has just been released.In our conversation Heather and I discuss: Why COVID-19 is acting as the catalyst for business transformation and the Future of Work The pivotal role of culture and how leadership styles will adapt in the Future of Work. How we need to embrace and absorb new skills and let go of old ones Why our old measure of potential success, IQ has given way to EQ and is now shifting yet again to AQ or adaptability quotient Why the role of HR needs to evolve and what HR leaders need to do differentlySupport for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com. Hosted on Acast. See acast.com/privacy for more information.

This week's guest on the podcast is Thomas Rasmussen, one of the most respected and pre-eminent People Analytics leaders in the world. Thomas has built and led People Analytics teams at A.P Moller-Maersk, Shell and now National Australia Bank where he has responsibility for employee experience, digital, HR strategy as well as People Analytics. In his words, People Analytics is truly more impactful than ever. It has gone from being a strategic differentiator the best CHRO’s demand, to an absolute essential to manage the COVID-19 crisis.In our conversation Thomas and I discuss: How people analytics is helping to support executives, managers and colleagues at National Australia Bank during the pandemic The progress of people analytics since Thomas and Dave Ulrich published their seminal 2015 paper, "How HR analytics avoids being a fad and why people analytics needs to be based in HR." How people analytics is organised at National Australia Bank, providing example case studies of the work How bringing employee experience, analytics and digital together creates a powerhouse and enables the scaling of analytics The importance of ethics and how this underpins people analytics and the use of people data for good.This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHRO’s looking to build or scale their people analytics capabilities.Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com. Hosted on Acast. See acast.com/privacy for more information.

The COVID-19 pandemic has accelerated the changes to the Future of Work. Many of the trends we expected to develop over the next year have come to pass quicker than expected. CHROs, as a recent article in the economist highlights, are at the fulcrum of an organisation's response to the crisis just as the CFO was in the global financial crisis.Indeed, this crisis makes the main topic of this week's episode with Ravin Jesuthasan on the role of HR in the Future of Work even more important. Ravin is one of the lead authors of a fascinating recent study called HR 4.0, shaping people's strategies in the fourth industrial revolution, which is a collaboration between the World Economic Forum, Unilever, Saudi Aramco, and Willis Towers Watson, where Ravin is Managing Director.In our conversation, Ravin and I discuss: The six imperatives that comprise HR 4.0 which include building an agile learning culture, developing new leadership capabilities, and enhancing the employee experience Examples of organisations who are already experiencing benefits from an advanced approach to managing and developing people The key skills required by the Chief People Officer and how these are changing Why HR decision science or people analytics is the key underpin of the future HR functionThis episode is a must listen for CHROs and other HR leaders as well as those working in people analytics, workforce planning and employee experience roles.Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com Hosted on Acast. See acast.com/privacy for more information.

Welcome to a special episode of the Digital HR Leaders podcast. It features a panel discussion, which took place at the PAFOW conference in San Francisco. One of the bitter sweet aspects of the COVID-19 crises is that People Analytics has become even more important. In a recent article in the Economist, which compared the role of the Chief People Officer in this crisis to the role of the CFO in the global financial crisis, one of the conclusions drawn is that the pandemic makes People Analytics even more relevant. As such, there is much interest about the future of People Analytics, where it's headed and why. This was the topic of the panel I moderated at PAFOW, which featured two of the most renowned and prominent leaders in our field, Dawn Klinghoffer and Amit Mohindra.In our conversation, Dawn, Amit and I discuss: Highlights of the work Dawn and her team have undertaken at Microsoft and Amit has delivered in People Analytics leadership roles at McKesson, Apple, and now Wayfair Where the future of People Analytics lies, the opportunities and the threats The role of People Analytics in helping their organisations identify the link between employee wellbeing and company financial performance The key challenges that need to be overcome for People Analytics to realise its tremendous potential Tips to practitioners on where they can focus as they seek to develop People Analytics within their companiesThis episode is a must listen for CHROs and those working in a workforce planning or people analytics role, and indeed anyone interested in the role people data plays in helping drive better outcomes for the business, managers and their workforces. Hosted on Acast. See acast.com/privacy for more information.

Unicorn startups are brilliant, but let's be honest, very few of us will become, found or work for one. Many people listening today will work for large companies struggling to keep themselves relevant for the ever changing customer. A handful of these companies are very good at reinvention.My guest on this week’s podcast is Peter Hinssen, and he calls these companies Phoenix companies. They are able to rethink themselves in cycles time and again, they rise from the ashes of the old and they come out stronger than ever before. How do they do this? What is the cultural leadership that drives this and what is the role of HR?Peter is a serial entrepreneur, advisor, keynote speaker and author of a fascinating new book, The Phoenix and The Unicorn. He is one of the most sought after thought leaders on radical innovation, leadership and the impact of all things digital on society and business.In our conversation, Peter and I discuss: Why organisations need to become better at focusing on the day after tomorrow The role of HR in enabling and driving innovation in their organisation What HR can learn from marketing when it comes to delivering on the employee experience and understanding its customers, in this case, employees Whether AI and automation is a threat or an opportunity for HRThis episode is a must listen for anyone, frankly, but HR and business leaders looking to develop their organisations, looking to develop their culture, enhance their leadership models and also to understand the role that HR can play in driving innovation within an organisation.Support for this podcast is brought to you by Crunchr. To learn more, visit https://www.crunchrapps.com. Hosted on Acast. See acast.com/privacy for more information.

What do business leaders want from HR? How is this changing as the fourth industrial revolution unfurls? How can business leaders and HR work together to create the right culture that drives business success as well as a highly engaged and motivated workforce? Who better to ask than a successful business leader themselves? Our guest on The Digital HR Leaders Podcast this week is Bruce Daisley, who for eight years led Twitter's business in the EMEA region.Bruce is also the host of the brilliant top business podcast Eat, Sleep, Work, Repeat. His first book about improving work and work culture was a Sunday Times number one best seller. I know you will enjoy listening as Bruce is an engaging speaker with a unique and fascinating perspective on how to make work better.In our conversation Bruce and I discuss: Why making work better for everyone is so important The role of HR in helping to create the right culture to help make work better The key skills that HR needs to develop to have more impact with business leaders What business leaders really want from HR? How you can fall in love with your job again Whether AI and automation is a threat or an opportunity for HRThis episode is a must listen for HR and business leaders looking to develop a healthy culture within their organisations, improve the employee experience and create more impact from their workforce.Support for this podcast is brought to you by Crunchr. To learn more, visit https://www.crunchrapps.com. Hosted on Acast. See acast.com/privacy for more information.

The field of people analytics has made significant progress in the last five years and was recently recognised by LinkedIn in its global talent trend report as one of four key trends reshaping the way organisations recruit and retain its people. Whilst people analytics has travelled far it still has a long way to go. Challenges abound on topics like ethics, upskilling HR and scaling people analytics across the organisation.My guest on this week's show agrees, as founder and CEO of Crunchr, Dirk Jonker has been working in the people analytics field for more than a decade and has helped numerous clients to build, operationalise and scale people analytics in their companies.In our conversation Dirk and I will discuss: Why people analytics needs to behave more like a startup How to bring people analytics to scale Some of the key considerations for organisations that are looking to build their own technology to aggregate and visualise people data Why many organisation's approach to up-skilling HR is doomed to failure Whether AI and automation is a threat or an opportunity for HRThis episode is a must listen for anyone in a workforce or people analytics role, those involved in buying or developing HR technology in their organisations and any HR or business professional seeking to understand more about the people analytics field.Support for this podcast is brought to you by Crunchr. To learn more, visit https://www.crunchrapps.com. Hosted on Acast. See acast.com/privacy for more information.

The guest on this week's podcast is Cole Nussbaumer Knaflic. Cole honed her skills in Google's fabled people analytics team and now helps people and organisations become better at storytelling with data, making sense of data, and weaving them into compelling stories that drive action.Many people I speak to in our field tell me that storytelling is the last mile problem in people analytics. If you don't tell the story in a compelling way that resonates with your audience, then it is highly likely that no action will be taken. That means all your hard work in collecting, cleaning, and analysing data will be a waste of time.In our conversation Cole and I discuss: Why good storytelling is so important when it comes to data visualisation Three tips to improve your storytelling with data skills How to adapt your story depending on the audience Whether AI and Automation is a threat or an opportunity for HRThis episode is a must listen for anyone in a workforce or people analytics role, HR business partners and indeed any HR or business professional who has to communicate data as part of their role.Support for this podcast is brought to you by Crunchr. To learn more, visit https://www.crunchrapps.com. Hosted on Acast. See acast.com/privacy for more information.

If the main purpose of people analytics is to improve business outcomes through improved decisions about people, who better to lead people analytics than someone who spent most of their career as a business leader? My guest on this week's podcast is just such a person. He is Piyush Mathur, the Global Head of Workforce Analytics, Data Strategy and Governance at Johnson & Johnson, where his team are helping to drive business outcomes at the same time as improving the employee experience of J&J's 140,000 employees.In our conversation Piyush and I discuss: How to set up people analytics and engage stakeholders in the business Why insight without outcome is simply overhead Examples of people analytics case studies at Johnson and Johnson, including one link to the business value of J&J's employee wellness program Whether AI and Automation is a threat or an opportunity for HRThis episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHROs looking to build or scale their people analytics capabilities.Support for this podcast is brought to you by Crunchr. To learn more, visit https://www.crunchrapps.com. Hosted on Acast. See acast.com/privacy for more information.