
Complex Systems with Patrick McKenzie (patio11)
We live in a world where our civilization and daily lives depend upon institutions, infrastructure, and technological substrates that are _complicated_ but not _unknowable_. Join Patrick McKenzie (patio11) as he discusses how decisions, technology, culture, and incentives shape our finance, technology, government, and more, with the people who built (and build) those Complex Systems.
Latest episodes

84 snips
May 29, 2025 • 45min
How to negotiate your salary package
Discover the art of salary negotiation and how it affects your financial future. Understand why many engineers shy away from negotiating and the hefty price they pay over time. Gain insight into employer costs and strategies that empower your negotiation stance. Hear anecdotes from the tech world illustrating the unexpected twists of hiring practices. Embrace negotiation as a professional discussion, not a moral dilemma, and learn when to reveal your number. Master your confidence and leverage non-salary benefits for a better package.

31 snips
May 22, 2025 • 1h 3min
The capitalist's guide to podcasting, with Ross Rheingans-Yoo
Ross Rheingans-Yoo, a strategic thinker in the podcasting space, returns to discuss the virtues of launching a podcast. He emphasizes how it builds trust and networks, pivotal for professionals in fundraising. The conversation delves into podcast logistics, including recording techniques and budget considerations, while offering insights into his new show, Development and Research. They also explore effective guest engagement strategies and the importance of post-production, showcasing how quality can elevate audience connection.

48 snips
May 15, 2025 • 1h 2min
Killing viruses with light, with Jacob Swett
Jacob Swett, founder of Blueprint Biosecurity, dives into the revolutionary potential of far UVC technology, which safely zaps airborne pathogens while protecting humans. He explores how this approach could transform air quality in public spaces much like historical sanitation improvements. Jacob discusses economic feasibility, the barriers to adoption, and the importance of integrating UVC technology to tackle respiratory diseases. He also emphasizes the lessons learned from the pandemic and the pressing need for innovative public health solutions.

151 snips
May 8, 2025 • 1h 21min
Life insurance and your money, with Zac Townsend
Zac Townsend, the CEO of Meanwhile and a pioneer in cryptocurrency insurance, dives into the fascinating world of life insurance and Bitcoin. He breaks down the key differences between life and property insurance and emphasizes why term life is crucial for financial protection. Listeners learn about the tax advantages in the industry and the intriguing role of Bermuda as a reinsurance hub. Zac also addresses how private equity is reshaping insurers, providing keen insights into the future of finance and insurance.

87 snips
May 1, 2025 • 54min
Fixing government technology, with Mikey Dickerson
In this episode, Patrick McKenzie (@patio11) is joined by Mikey Dickerson to discuss the complex realities behind government software projects. Mikey shares insights from leading the healthcare.gov rescue effort and founding the United States Digital Service, explaining how procurement processes create requirements through committee decision-making without market-based feedback loops. They explore how government systems handle software development differently than industry, with Mikey noting that the issues are less about individual competence and more about systemic incentives that reward risk aversion. The conversation covers the challenges of "modernization" efforts, the loss of organizational management knowledge over decades, and reflection on when and how technologists might effectively contribute to public service. –Full transcript available here: https://www.complexsystemspodcast.com/episodes/fixing-government-technology-with-mikey-dickerson/–Sponsor: MercuryThis episode is brought to you by Mercury, the fintech trusted by 200K+ companies — from first milestones to running complex systems. Mercury offers banking that truly understands startups and scales with them. Start today at Mercury.com Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC.–Recommended in this episode: www.complexsystemspodcast.com/fixing-government-technology-with-mikey-dickerson/Bureaucracy by James Q. Wilson: https://www.amazon.com/Bureaucracy-Government-Agencies-Basic-Classics/dp/0465007856 Movie: The Pentagon Wars https://en.wikipedia.org/wiki/The_Pentagon_Wars Mikey Dickerson's company Layer Aleph: https://layeraleph.com/ Complex Systems with Dan Davies https://open.spotify.com/episode/5QKxzgumJXSQuaWCmYAoM9?si=uQWgAx1iSzGm5iCUBWei8A Complex Systems with Dave Guarino https://open.spotify.com/episode/0UlTIRosmjtvpcdHQ7t2tK?si=MlUqO3uWRie1E_GRQ5D7jg –Timestamps:(00:00) Intro(00:24) Government software procurement(06:02) Fighter planes and requirements(08:37) Software development cycles(11:37) Deadline challenges(12:18) California vaccine scheduling(16:15) Pandemic priorities(17:27) Sponsor: Mercury(18:40) Government employee competence(22:30) Government pay scales(25:56) IRS modernization reports(27:48) System modernization plans(34:33) Healthcare.gov lessons(36:59) Government software capability(40:29) Feedback loops in civil service(44:09) Legislative expertise(46:49) Applied mathematics(47:57) Loss of knowledge(49:28) Tour of duty recommendation(53:06) Wrap

156 snips
Apr 24, 2025 • 60min
Understanding and wielding power in local government, with Daniel Golliher
Daniel Golliher, founder of Maximum New York, dives into the complexities of civic engagement. He reveals the gaps in traditional political science education and emphasizes practical strategies for influencing local government. Golliher's concept of 'blue tape' encourages citizens to leverage everyday actions to make their voices heard. The conversation highlights how being involved in governance requires less expertise than many believe, mainly the willingness to engage and understand local dynamics.

115 snips
Apr 17, 2025 • 1h 6min
The AI energy bottleneck, with Tim Fist
Tim Fist, Director of Emerging Technologies at the Institute for Progress, dives into the urgent concerns surrounding AI's energy demands. He discusses the staggering power needs of AI training clusters, potentially requiring gigawatts of energy by 2030. Tim emphasizes the promise of behind-the-meter generation and geothermal energy as solutions. He also highlights the competitive energy landscape, noting how the U.S. faces regulatory hurdles while countries like China and the UAE ramp up investment, shaping the future of AI technology.

97 snips
Apr 10, 2025 • 1h 8min
Taking stablecoins seriously, with Haseeb Qureshi
Haseeb Qureshi, managing partner at Dragonfly, discusses the critical evolution of stablecoins as vital financial instruments rather than mere tools for illicit activities. He highlights their role in facilitating capital flight in restrictive economies and improving crypto trading efficiency. The conversation delves into regulatory challenges and the potential for stablecoins to reshape traditional banking and international finance. With a focus on their diverse applications, Qureshi emphasizes their importance in the dynamic world of cryptocurrency.

124 snips
Apr 3, 2025 • 1h 34min
The past, present, and future of AI, with Stripe
This discussion dives into how Stripe utilizes AI to streamline payment processing, managing over $1.4 trillion yearly. Topics include advanced fraud detection techniques that recover lost revenue and how AI enables new businesses to thrive. The conversation anticipates the future of personalized online shopping and the rising influence of AI agents in commerce. Insights into transaction routing and challenges in balancing fraud prevention with user experiences make for an engaging exploration of AI's role in financial systems.

67 snips
Mar 27, 2025 • 1h 7min
No, poor people aren’t funding your credit card rewards
The podcast dismantles the myth that low-income individuals fund credit card rewards for the wealthy. It highlights that interchange fees, not interest charges, primarily support these rewards. The discussion reveals that rich consumers spend more, ultimately benefiting from the system. The hosts delve into the competitive strategies banks use to attract and retain cardholders and explain how different financial profiles influence user behavior and credit card product design. The reality of credit card rewards is far more complex than it seems.