

Complex Systems with Patrick McKenzie (patio11)
Patrick McKenzie
We live in a world where our civilization and daily lives depend upon institutions, infrastructure, and technological substrates that are _complicated_ but not _unknowable_. Join Patrick McKenzie (patio11) as he discusses how decisions, technology, culture, and incentives shape our finance, technology, government, and more, with the people who built (and build) those Complex Systems.
Episodes
Mentioned books

19 snips
Nov 13, 2025 • 29min
The $4,000 insurance policy designed to never pay out
Explore the curious world of title insurance, which boasts a staggering 5% loss ratio compared to most insurance types. Discover why most Americans pay for this service even though it rarely pays out. Patrick dives into how property ownership is recorded in the U.S. and the quirks that lead to this costly scenario. He sheds light on the confusing marketplace where title insurance is sold and the incentives that keep buyers from shopping around. Plus, consider innovative alternatives like Attorney Opinion Letters and the implications for homeowners.

40 snips
Nov 6, 2025 • 33min
How deposit insurance actually works
Discover how deposit insurance operates as a crucial safety net, ensuring you don’t lose money when banks fail. Learn about the risks that aren’t covered and the often-overlooked realities of counterparty risk in fintech. Dive into the intricate process behind bank failures, from liquidity issues to the FDIC's strategies for maintaining stability. Patrick sheds light on the costs associated with bank failures and the deeper government backing that keeps the system intact. This knowledge is vital, especially in uncertain economic times.

53 snips
Oct 30, 2025 • 30min
Home improvement lending with fewer bankers and more computers
Delve into the innovative world of home improvement financing, where window installers can secure loans in just 15 minutes. Discover why traditional banks shy away from small loans, and how modern technology has shifted the lending landscape learned from past financial mistakes. Explore the four-party system that enables rapid approvals and clear compliance measures that protect consumers. Plus, learn how origination tech in solar financing has been adapted for windows, creating an efficient and transparent process.

89 snips
Oct 23, 2025 • 1h 33min
Talking to the Bank of England about systemic risk and systems engineering
Patrick McKenzie dives into the critical vulnerabilities in financial systems, prompted by the CrowdStrike outage that crippled U.S. banks. He discusses the dangerous consequences of regulatory guidance that led to software monocultures. The conversation also touches on the booming stablecoin market, its potential risks for regulation, and the accountability issues in Silicon Valley. Lastly, McKenzie urges regulators to better understand AI risks, emphasizing the need for diverse engineering perspectives to mitigate systemic failures.

28 snips
Oct 16, 2025 • 1h 33min
Narrative, mastery, and character bleed in games, with Ricki Heicklen
Ricki Heicklen, a game designer and educator known for her innovative use of games in teaching, joins the conversation to share insights from the Metagame conference. They discuss how simplified game design enhances learning and the blurred lines between player and character identities. Ricki explains exciting megagame mechanics and the challenges of designing engaging player experiences. Patrick shares his journey of using LLMs to create compelling narratives in games, examining the emotional weight that emerges from minimal world-building.

70 snips
Oct 9, 2025 • 1h 16min
Bits and bricks: Oliver Habryka on LessWrong, LightHaven, and community infrastructure
Oliver Habryka runs Lightcone Infrastructure, the force behind LessWrong and the Lighthaven venue. He delves into how LessWrong evolved into a vital forum, the challenges of managing unusual venues, and the intricacies of fundraising for nonprofits. Highlights include the unexpected impacts of building regulations, the intricacies of hotel maintenance, and innovative community financing strategies. Habryka also shares insights from the effective altruism ecosystem, discussing how recent events have reshaped donor trust and engagement.

48 snips
Oct 2, 2025 • 1h 13min
Building institutions that bend towards truth, with Clara Collier of Asterisk Magazine
Clara Collier, editor and publisher of Asterisk Magazine, dives into the challenges of building truth-driven institutions in today’s media landscape. She discusses why she chose print in the digital age, exploring the unique benefits of long-form journalism. Their conversation highlights the history of German universities and the decline of trust in science communication—especially during the pandemic. Clara argues for honest reporting to rebuild trust, warning that misinformation's long-term effects could last for generations.

74 snips
Sep 25, 2025 • 48min
How blogging went legit, with Substack CEO Chris Best
Chris Best, CEO and co-founder of Substack, delves into the platform's journey from a simple newsletter tool to a media powerhouse. He discusses how subscription models foster better writer-audience relationships than traditional ad-based approaches. Chris highlights Substack's commitment to press freedom during challenging times and reveals innovative features like AI-powered video production. He also explains the impact of revenue guarantees on attracting writers, transforming career options, and providing legal protection for independent creators.

83 snips
Sep 19, 2025 • 1h 33min
Prestige media, new media, and the US government, with Kelsey Piper
Kelsey Piper, a journalist and co-founder of The Argument, engages in a captivating conversation about the challenges facing modern journalism and governance. They discuss the detrimental effects of social media on meaningful discourse and critique prestige media's constraints. Kelsey provides insights into PEPFAR, highlighting its critical impact and mismanagement during funding cuts. With proposals for reform, she emphasizes the importance of civic participation and engaging with practical realities to rebuild effective media and governance.

107 snips
Sep 11, 2025 • 1h 29min
AI alignment, with Emmett Shear
Emmett Shear, co-founder of Twitch and former interim CEO of OpenAI, now leads Softmax AI alignment. He critiques traditional AI safety methods that rely on control, advocating for an 'organic alignment' approach where AI systems learn to care for their communities. The discussion dives into AI's rapid advancements, the contrast between convergence and discernment learning, and the challenges of aligning AI with human values. Shear emphasizes the need for flexibility in AI goals and the importance of context in developing responsible technologies.


